The Children's Shoe Company logo
Visit website

The Children's Shoe Company Reviews 

652
•
TrustScore 5 out of 5

4.9

Shoe shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of comfortable and high-quality shoes, often finding exactly what they need for their children, which makes this a go-to choice for many. The delivery service is frequently highlighted as exceptionally fast and prompt, with many noting their orders arrived within a couple of days or even the next day, exceeding expectations. People also appreciate the careful attention to packaging, describing parcels as beautifully and impeccably wrapped, ensuring products arrive in perfect condition. The ordering process is consistently described as smooth and easy to navigate, making the overall shopping experience straightforward and pleasant for consumers.

What people talk about most

Product

Reviewers consistently express satisfaction with the product, highlighting the great choice and quality of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers describing the shoes as perfect, fantastic, and of... See more

Order

Customers had positive experiences with order, finding the process smooth and straightforward from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So happy to find my daughter’s favourite school shoe on your website! We were getting them from a shoe shop but it closed down so I had to hunt them down online. I will definitely order from you again... See more

Rated 5 out of 5 stars

I spoke to a lady in the shop , over the phone, because i wasn’t totally sure of the sizing of the sandals. She was so knowledgeable and really helpful, i ordered a uk6 which turned out to be just rig... See more

Rated 5 out of 5 stars

I ordered school shoes for my daughter to be delivered to Ireland… excellent service and very efficient! Thank you! Shoes worked out very expensive with exchange rate, delivery charge and customs... See more

Rated 5 out of 5 stars

My go to for children’s shoes now. Such a great selection of comfortable and supportive shoes. My boy has sensory issues with shoes and this was the best experience I have ever had with him in a shoe... See more

Company details

  1. #14 of 217 best companies in Shoe shop
  2. #9 of 82 best companies in Children's clothes shop

Written by the company

At The Children’s Shoe Company, we want shopping for children’s shoes to be a hassle-free and enjoyable experience for both parents and children. We will always provide great customer service and lots of choice. We stock shoes from tiny to large from leading European shoe manufacturers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

652 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(652)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great

Shoes were sent quickly and were just as described. They were packaged very nicely.

27 September 2024
Rated 5 out of 5 stars

Ordered online great service

Ordered online easy payment and tracking system parcel arrived the following day care taken with the packaging was just a nice touch that after taking the paper off they had also wrapped the box in tissue and sealed with care I would definitely reorder again many thanks great service with care

26 September 2024
Rated 5 out of 5 stars

Very responsive

Very responsive. Whenever I called, I reached someone who was patient and knowledgeable. A very pleasant experience.

30 August 2024
Rated 5 out of 5 stars

Pleasant communication

Quick delivery. Pleasant communication.
Unfortunately, the shoes I got for my granddaughter to try were not nearly broad enough so I am also very gratfeul to be able to return easily.

2 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look