The Children's Shoe Company Reviews 

652
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of comfortable and high-quality shoes, often finding exactly what they need for their children, which makes this a go-to choice for many. The delivery service is frequently highlighted as exceptionally fast and prompt, with many noting their orders arrived within a couple of days or even the next day, exceeding expectations. People also appreciate the careful attention to packaging, describing parcels as beautifully and impeccably wrapped, ensuring products arrive in perfect condition. The ordering process is consistently described as smooth and easy to navigate, making the overall shopping experience straightforward and pleasant for consumers.

What people talk about most

Product

Reviewers consistently express satisfaction with the product, highlighting the great choice and quality of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers describing the shoes as perfect, fantastic, and of... See more

Order

Customers had positive experiences with order, finding the process smooth and straightforward from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So happy to find my daughter’s favourite school shoe on your website! We were getting them from a shoe shop but it closed down so I had to hunt them down online. I will definitely order from you again... See more

Rated 5 out of 5 stars

I spoke to a lady in the shop , over the phone, because i wasn’t totally sure of the sizing of the sandals. She was so knowledgeable and really helpful, i ordered a uk6 which turned out to be just rig... See more

Rated 5 out of 5 stars

I ordered school shoes for my daughter to be delivered to Ireland… excellent service and very efficient! Thank you! Shoes worked out very expensive with exchange rate, delivery charge and customs... See more

Rated 5 out of 5 stars

My go to for children’s shoes now. Such a great selection of comfortable and supportive shoes. My boy has sensory issues with shoes and this was the best experience I have ever had with him in a shoe... See more


Company details

  1. #14 of 217 best companies in Shoe shop
  2. #9 of 82 best companies in Children's clothes shop

Written by the company

At The Children’s Shoe Company, we want shopping for children’s shoes to be a hassle-free and enjoyable experience for both parents and children. We will always provide great customer service and lots of choice. We stock shoes from tiny to large from leading European shoe manufacturers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

652 reviews

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4.9

All reviews

(652)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient

Fast, efficient service. Good telephone advice. Online ordering easy. Ordered 2 sizes of same trainer ( just to be sure of sizing) and yet to return not needed pair; however, the advice on sizing was correct - ( so more trust from myself would have saved me a task)!

27 August 2024
Rated 5 out of 5 stars

Bellamy Boots

The boots arrived very quickly and are exactly as pictured. The online ordering process was very easy and I got lots of updates about my shipment. The Children’s Shoe Company has fantastic customer service. Very pleased with Bellamy sandals and shoes. Excellent quality. Please continue to stock them!

9 August 2024
Rated 5 out of 5 stars

Primigi school shoes

I bought for my daughter a pair of shoes from primigi, very comfortable and light, she’s so happy. I always bought Primigi shoes as are very good quality, especially for children

8 August 2024
Rated 5 out of 5 stars

Needed these sandals urgently for…

Needed these sandals urgently for holidays in two days time. Rang them to check they did have them in stock and they assured me they would despatch them immediately by express delivery. Placed the order and within an hour received an email to say they had been sent. Received the following day with no problems at all.
Excellent customer service, lovely shoes and at a great price. Thank you

1 August 2024
Rated 5 out of 5 stars

Excellent and personal service…

The service and advice given was superb when helping with my particular requirements. Efficient fast delivery, excellent quality footwear they couldn’t have been more helpful.

26 July 2024
The Children's Shoe Company logo

Reply from The Children's Shoe Company

Thank you for leaving us a lovely review, we are pleased we could help.

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