Cornish Hamper Store Reviews 

My husband received a lovely hamper from our son for Father’s Day. With pasties cream tea and bottled beer. He was really impressed. We heated the pasties for dinner, they looked delicious but it wasn’t until we got 3/4 of the way through neither of us had any steak! Finally we both found two very small pieces near one end that was more like mince. This was very disappointing indeed as they were sold as ‘steak pasties’. The next day we had the cream tea, the scones were great as was the cream but the jam in cute little pots was very runny, even though they had been kept in the fridge, and ran off the scone before we could eat it.
I think for the price charged these things could have been better!

Hamper was a father's day gift ordered 3 weeks in advance. Hamper should have arrived on Friday but didn't arrive until Monday after father's day. To make matters worse, the pasties were mouldy when they arrived.
I emailed on Saturday and Monday and called being put through to leave a message. I even chased the courier company. It's now late on Monday night and I have not heard back from anyone.
Not great service so far.

Father’s Day Gift ordered to arrive on Friday but had an email to state they were running late and it would arrive Saturday. No live tracking operational on Sat and then received an email to say they would not be delivering the present again. Emailed Cornish hamper team twice no response. Subsequently no gift for Father’s Day so had to make very last minute plans. Parcel arrived today which is too late as the special day has passed however no response to emails sent to Cornish hamper on Saturday so have emailed for a third time. Will not be using again so disappointing.

Easy to order. Great communication throughout. Arrived on time. Children gave the box to their Dad straight away who was over the moon.
The scones were eaten almost straight away. . . They were delicious as was the clotted cream and jam.
He tackled a Cornish pasty later in the day, and said it was like a full meal! I may have nibbled on a slab of the pastry. . . Oh my! Absolutely mouth watering. . .
The whole thing was a roaring success. Thank you

I would give zero stars if I could. Delivery was arranged for Friday in plenty of time for Father’s Day, On Friday I receive a message to say delivery has moved to Saturday. Saturday evening I get a further message advising there was going to be no delivery that day. So dad had no present to open. I emailed CHS Saturday evening asking for a refund. Throughout Monday I was checking my emails and there was absolutely no acknowledgement. I ended up ringing them, I didn’t even get an apology, all I had from lackadaisical Amelia was everything is done apart from refunding you, whatever that means, but anyway, great, thanks for that. Like another reviewer, I thought they might have offered another hamper and my money back. Meanwhile I’m still waiting for my money to land back into my account. What a total shambles. CHS you need to train your staff in customer service!

I ordered a Cornish hamper as a birthday present to be delivered on Friday 19th June.
It has been delivered today 22nd June which is extremely disappointing and has ruined the surprise.
A good idea but unfortunately will not be done again.

Got as a Fathers gift for my husband and he was really pleased. Said the pastries and the scones were really good.

Item not delivered. Paid for guaranteed fathers day delivery and still not received it. Filled a contact form in and called and left a voicemail and cant get through to anyone appalling service

I ordered a hamper for my Dad for Fathers day. It failed to arrive on the specified day. Received a text to say it would arrive the following day and it didn't. I had no other correspondence . My parents waited in for two days for it to be delivered. Communication very poor. I sent an email to which i received no response. I eventually had to ring them up when they re-opened on the Monday and think the least they could have done is arrange for another hamper to be delivered and give me a full refund but they would only offer me a £5 refund so i have gone elsewhere! Terrible customer service.

Excellent company and great products. Delivery on time for Father’s Day.

I ordered a gluten free hamper for my daughter's birthday, she was delighted with it, would definitely order from you again.

Not impressed, the gift I ordered for my friend's birthday arrived too late. Considering I ordered it months in advance it wasn't as though it was a last minute order.

Arrived a day later then asked
Biscuits were broke
Scones fell apart when trying to cut them

Great quality lovely packaging and arrived on time. A lovely surprise gift thank you. Pasty trastes amazing

Ordered a hamper in time for Father’s Day but waited 2 days and it never arrived. APC confirmed that it had not even been tracked into their system so has never been sent by the company. Very disappointing and will use other better companies from now on instead. Waste of money.

Delivered on specified date
Kept informed

This is the third time using this company, they are reliable deliveries and the products are excellent. I can’t thank them enough for making the delivery to my 94 year old uncle. Many thanks

Ordered a hamper for Fathers' day in advance, due 19th June 26, still hasn't arrived. Can understand and sympathise with reviews stating same problem. No response from Cornish Hamper Store or the delivery company APC regarding said order. Unreliable service, do not use, better companies out there.

Brilliant, alternative Father’s Day gift. Superb ingredients, super quick delivery - can highly recommend:)