The Cornish Pasty Store Reviews 

571
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste and generous fillings of the traditional pasties, noting that the online purchasing process is exceptionally simple and user-friendly. People also genuinely appreciate the reliable overnight delivery service, alongside the secure packaging that consistently keeps all items fresh and cold. However, some people mentioned that occasional delivery delays caused shipments to arrive late and pasties to completely defrost during transit. A small group of reviewers also experienced damaged outer boxes or wet packaging when using alternative courier services for their orders.

What people talk about most

Product

Users describe satisfaction with product, highlighting the delicious taste, great variety of fillings, and... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the delicious taste and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising prompt next day... See more

Order

Customers had positive experiences with order, highlighting the quick website process, easy checkout, and... See more

Service

Clients share satisfaction on service, frequently praising the fantastic experience, excellent next day... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Your staff are excellent and couldn't be more helpful. Your Prima pasties are great, just like I remember them when growing up in Cornwall. Unfortunately, you are let down by the delivery company w... See more

Company replied

Rated 5 out of 5 stars

Firstly and most importantly the pasties are delicious! Being a cornishman and loving pasties all my life the taste and quality is important to me. Having tried many different suppliers and family... See more

Company replied

Rated 5 out of 5 stars

Excellent service, ordered 4 giant pastys and they even put in a free cream tea for two people, will definitely be buying from there again. Also the order came the next day in an insulated box with... See more

Rated 5 out of 5 stars

Ordered this as a birthday gift, was a little worried whenI received a note from the delivery agent that it would not be arriving on time but within minutes received a text with a delivery time. Phew... See more

Company replied


Company details

  1. Food products supplier

Written by the company

Your favourite Cornish pasties, all in one place 📍 Sent ‘dreckly from the heart of Cornwall 🌊


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

571 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(571)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very tasty pasties

Very tasty pasties, a great size. Well filled and great that they arrive frozen and we can cook them fresh when needed. Liked the idea of having bags in box to put pasties in when needed.

4 October 2026
Unprompted review
Rated 5 out of 5 stars

Great Pasties

Great Pasties, We had St Agnes pasties, three varieties, and the Veggers in our house loved theirs too! Great quality, fast delivery by Royal Snail!! Packed well and stayed frozen

1 October 2026
Unprompted review
Rated 5 out of 5 stars

WANT QUALITY- LOOK NO FURTHER

Their website is easy to navigate, prompt delivery is always assured, Order packed to ensure stays frozen, and most importantly the quality of the product is always first class.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

There was a little hiccup with the…

There was a little hiccup with the latest delivery but it was quickly resolved when contacting the office. The pasties are absolutely delicious and full of ingredients and would thoroughly recommend the Company to everyone and will be ordering again i the future. Very well done team.

30 September 2026
Unprompted review
Rated 3 out of 5 stars

Pasties are great

Pasties are great
But pasties were defrosting despite prompt next day delivery
The box did not contain any of the usual gel packs

24 September 2026
Unprompted review
Rated 5 out of 5 stars

The best pasties, ever.

How can you not give this Company a five star review? Everything is first class and easy from ordering through to delivery. The customer service is first class. The pasties are to die for. Unlike other Companies who seem to put more vegetables in their pasties these are full of meat. This is the first time I have used this Company but will certainly not be my last.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Pasties…

This is the 3rd time i have had pasties delivered to me and they are still frozen when i receive them and they are excellent value

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible. Often have cravings for Cornish Pasties stemming from whilst living there as a child. So tasty and will be ordering more.

Though items are seemingly packaged by the particular vendor that you order from, they were all brilliant. Everything was still freezing cold and well insulated.

Highly recommend.
Highly recommended.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

As a returning customer we know how…

As a returning customer we know how good this is, so a pack sent as a thank-you gift was extremely well appreciated, delivered on time and as instructed. Superb value product!

8 September 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for taking the time to share your feedback! We are delighted to hear that you were happy with the service you received. Your comments are greatly appreciated and will be shared with the team.

Rated 1 out of 5 stars

Pasties are supposed to arrive frozen…

Pasties are supposed to arrive frozen on a next day basis.My order arrived to days late and were defrosted.
I contacted the pasty shop by email 3 times but had no response. I further contacted the pasty bakery namely St.Agness bakery for help. They had been unable to contact the pasty either. Currently I am out of pocket to the tune of £50.
I wonder if the pasty shop is no more?
Very disappointing experience.

10 September 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for taking the time to share your feedback with us. We are deeply sorry to hear that you did not have a good experience using our service. If you haven't already please email customerservices@thecornishpastystore.co.uk and we will be more than happy to help!

Rated 5 out of 5 stars

The best I have ever had

I have tried lots of Cornish Pasty delivery companiees and almost all have been a disappointment until I tried Prima Pastys from this company. They are of a decent size with lots of tasty, moist filling. Prices are reasonable with FREE POSTAGE. Delivery is also really quick. I have absolutely nothing negative to say. Just please keep up the standard and I'll be a customer for life.

31 August 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for taking the time to share your feedback. We are delighted to hear that you were pleased with the service you received. Your comments are greatly appreciated and will be shared with the team.

We are committed to providing the highest level of service, and it is always rewarding to know that we have met your expectations.

Rated 5 out of 5 stars

Ordered this as a birthday gift

Ordered this as a birthday gift, was a little worried whenI received a note from the delivery agent that it would not be arriving on time but within minutes received a text with a delivery time. Phew
This was delivered and gratefully received, this was the first time I’ve used this Co and will definitely use the, again.

3 September 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for providing us with your feedback! We are happy to hear that you were happy with the service you received!

Please do not hesitate to get in touch with us if there is anything we can assist you with in the future!

Rated 5 out of 5 stars

Quick & easy all the way

Quick & easy to use website and ordering/paying is very simple. Courier emailed night before to confirm next day delivery and again on day with time slot. Order arrived on time in perfect condition. very pleased and will be ordering again in the future.

28 August 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for your feedback! We are so happy to hear that you are happy with the service you have received!

Please don't hesitate to get in touch with us if there is anything we can help with in the future! We hope you enjoyed!

Rated 5 out of 5 stars

Good service

Needed an order for last friday having ordered the day before. Their delivery company had a problem and couldnt deliver until monday.
Company cancelled order and reimbursed my card. Impressed with theur attention to this

20 August 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for providing us with your feedback! We are so sorry to hear that you had issues with your courier service. We are glad that we were able to help and get this sorted for you.

Rated 3 out of 5 stars

We visited the witney store 22/8/26 and…

We visited the witney store 22/8/26 and bought two pasty’s
If you like potato and pastry there ok but certainly need at least 60%more meat and a bit more sweed
We will it buy again as there £5.00 each and not worth that much

A pasty should have plenty meat and not full of the cheapest product like potato

22 August 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

We are deeply sorry to hear that you didn't enjoy your pasties, unfortunately we do not have any in person bakeries as we are an online business.

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