The Cornish Pasty Store Reviews 

539
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and authentic products, often describing them as high quality and reminiscent of traditional offerings. Many people highlight the excellent service and straightforward ordering process, noting the wide variety of choices available. Reviewers frequently commend the efficient and well-packaged deliveries, with items often arriving frozen and on time. However, some customers also noted issues with delivery, where products arrived late, defrosted, or melted, sometimes due to extended transit times or inadequate packaging. Additionally, a few other people also felt that the product quality was inconsistent, citing rubbery or hard pastry, poor flavor, or excessive gristle in the filling.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many describing the pasties as delicious,... See more

Quality

People report positive experiences with quality, consistently praising the delicious taste and succulent... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and efficient delivery, often... See more

Order

Users describe positive interactions with order, highlighting simple ordering processes, easy checkout, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its first-class quality,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Your staff are excellent and couldn't be more helpful. Your Prima pasties are great, just like I remember them when growing up in Cornwall. Unfortunately, you are let down by the delivery company w... See more

Company replied

Rated 5 out of 5 stars

First class service from this company, delivered on time by the APC. Beautiful succulent pastys, and always consistent with their quality, I always order 12 at a time as I absolutely love them and n... See more

Rated 5 out of 5 stars

Professional from beginning to end of my order and delivery. Tasted the Berryman's on day of arrival. Saving the rest for my 85th birthday next week to share with close friends of similar age! Delig... See more

Rated 5 out of 5 stars

2nd time ofordering .. faboulous service. St Agnes Bakery make such delicious pasties, always a reminder of special yearly holidays in our fave place. Didnt come with the "St Agnes Bakery" paper bag... See more

Company replied


Company details

  1. Food products supplier

Written by the company

Your favourite Cornish pasties, all in one place 📍 Sent ‘dreckly from the heart of Cornwall 🌊


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

539 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(539)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic pasties.

Absolutely fantastic pasties, extra large delicious sausage rolls and an added treat of scones, strawberry jam and clotted cream from Cornwall all delivered perfectly just in time for Valentine’s Day. Feeling so loved and very grateful to the fantastic overnight delivery service.

13 February 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you so much for your amazing review. We are delighted to hear that you enjoyed the pasties, the extra large sausage rolls, and the Cornish scones with jam and clotted cream. It is wonderful to know everything arrived perfectly and just in time for Valentine’s Day.

Rated 1 out of 5 stars

Great product very bad delivery.2 days…

Great product very bad delivery.2 days in post when finally delivered 1 box of unfrozen mess only fit for the bin.

14 February 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Hi John, we're disappointed to hear of this long of a delay with our couriers. Please get in touch with us if you haven't already on customerservices@thecornishpastystore.co.uk and we shall look into this further for you.

Rated 5 out of 5 stars

Hall sorted thank you ad a problem with delivery

Had a problem with delivery , but was sorted by company , they were definitely worth waiting for , massive pasties,full to the brim with ingredients, pastry to die for , absolutely scrumptious, will be ordering again , well done the Cornish pasty store

11 February 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for your lovely review. We are really glad to hear that the delivery issue was resolved and that everything arrived safely in the end. It is great to know the pasties were worth the wait. Your comments about the size, the generous fillings, and the pastry are wonderful to hear.

Rated 5 out of 5 stars

This was my 4th delivery

This was my 4th delivery - traditional Cornish pasties to here in Somerset. Each delivery is super-quick, frozen in perfect condition. We love them!

30 January 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you so much for using us 4 times! We're happy to hear you were happy with the pasties, delivery and condition they're in.

Rated 1 out of 5 stars

The order was for my parents.

The order was for my parents as a surprise. Unfortunately they didn't like the Pasties, reason there was little good meat, too much gristle resulting in poor flavour.
I think its good to receive feedback, hope this helps.

29 January 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for taking the time to share this feedback. We are very sorry to hear that your parents did not enjoy the pasties. We truly appreciate you letting us know, as feedback like this helps us review the products we offer and work with our suppliers to ensure better consistency.

Rated 1 out of 5 stars

We had a delivery recently

We had a delivery a few months ago which was excellant, not so with a delivery last week, the packaging/insulation was not as good as previous and choosing Royal Mail was a bad move, they are used to delivering at anytime. The first delivery was via APC and arrived at 9am 17 hours after collection and the pasties were solid as ice.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Our vegan 450g pasties were delicious

Our vegan 450g pasties were delicious, with light flaky pastry. The delivery arrived a little late, but that was due, I guess, to the atrocious weather in Cornwall

8 January 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for your kind review. We’re delighted to hear you enjoyed our vegan pasties and the light, flaky pastry. We appreciate your understanding regarding the slight delay, which was due to the challenging weather in Cornwall.

Rated 5 out of 5 stars

Ordered and pasties delivered by Royal Mail.

Ordered and pasties delivered by Royal Mail on the requested date and I was informed of the time for delivery and this was met. Therefor, I am very pleased which was better than so many companies that leave parcels on the doorstep and do not even ring the bell.

This order is yet another delivery of pasties and I look forward to them being as enjoyable as your previous
deliveries.

9 January 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you so much for your kind review. We’re delighted to hear that your pasties arrived on the requested date and that the delivery updates were helpful.

Rated 5 out of 5 stars

It’s like living in Cornwall

It’s like living in Cornwall. Delivers every time and great taste

8 January 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for your lovely review. We’re delighted to hear that our pasties bring a taste of Cornwall to you and that every delivery meets your expectations.

Rated 4 out of 5 stars

I ordered some cookies for my Mother in… a

I ordered some cookies for my Mother in plenty time for her birthday on the 18th of December. On the day I booked for I kept intouch with my Mother all day, when it came to 5.00. I told her I would ring the company next day, which I did they said the box was damaged, they would send one as soon as possible, there was no apology at all. Luckily they arrived, Mum said they were well packed, and they looked nice. I will not order from them again. With the package being 2 days late. I ordered and paid in plenty for it to be right.

17 December 2025
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for your feedback. We’re very sorry to hear that your order did not arrive as expected and that this caused disappointment for your Mother’s birthday. We understand how frustrating this must have been, especially when you planned ahead. We're happy to hear our customer service team was on hand to quickly arrange a replacement for the following day. We apologise for any inconvenience caused.

Rated 4 out of 5 stars

Great, but let down by delivery company.

Your staff are excellent and couldn't be more helpful. Your Prima pasties are great, just like I remember them when growing up in Cornwall.
Unfortunately, you are let down by the delivery company who have failed 3x out of 3 to deliver the next day. This time it took 3 days and the pasties had defrosted.
Thank you for agreeing to use a different delivery company for future orders.

13 December 2025
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you so much for your kind words about our team and Prima Pasties. We’re delighted they brought back fond memories of Cornwall. We’re very sorry the delivery service let you down and that your pasties arrived defrosted. We appreciate your patience.

Rated 5 out of 5 stars

Excellent pasties

Excellent service throughout, pasties very well packaged, delivered on time. The pasties from Prima pasties tasted amazing!! The shortcrust pastry was excellent and the crimped edge not too thick! Will definitely use again and recommend!!

18 November 2025
Unprompted review
Rated 4 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery. Straight forward to cook from frozen.
Nicely filled but a little more seasoning would improve the taste. The pastry crimp is a little on the dense side.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Failed Delivery after ordering 3 weeks in advance

I placed an order on 5th November for delivery on 25th November as the order was for a birthday present on 27th November. The package didn’t arrive as planned and when I approached on live chat this was due to a late delivery of pasties. I was promised without fail the package would arrive on Wednesday 26th. I had an email from APC Couriers to advise the package would be delivered between 16:55-18:55….however again it didn’t turn up. The item arrived at half 11 on 27th so too late for the birthday present and I spoke again to the company this time on email I was advised “sorry the sausage rolls you ordered will be no good now”….unbelievably poor service when I placed the order 3 weeks in advance. They did offer a full refund however I won’t be shopping again due to the experience

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Quality is excellent

Quality is excellent. Easy to bake and a great lunchtime standby
Always deliver on time, well packaged and ready to pop in the freezer (or oven if you are hungry)
Tried the traditional, flaky steak and sausage rolls and boys love them all

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Proper Pasty!

Searched for a genuine traditional pasty and ordered x24 from the St Agnes Bakery. Good size with excellent filling. They were efficiently packed & dispatched for a delivery day of our choosing.
Recommended

14 November 2025
Unprompted review

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