Mike was incredibly helpful throughout the process. It started as a basic quote inquiry but Mike quickly demonstrated a willingness to help, offering the opportunity to visit their showroom to see t... See more
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At The Cover Brothers, quality and care come standard. We’re proud to provide Canadian-made hot tub, pool, and spa covers designed for durability, energy efficiency, and perfect fit. Our passion for exceptional craftsmanship drives us to create solutions that protect your investment and enhance your backyard experience. At The Cover Brothers, we’ve dedicated years to crafting high-quality, Canadian-made covers for hot tubs, pools, and spas. Our mission is simple: to combine durability, efficiency, and customization into every product, ensuring our customers get the best possible experience. Since 2015, we’ve been proud to serve homeowners across Canada, providing tailored solutions that fit perfectly every time. With a commitment to sustainability and innovation, we prioritize energy-efficient designs that protect both your investment and the environment. At The Cover Brothers, quality, care, and customer satisfaction are at the heart of everything we do.
1160 King Rd. Unit #41, L7T 0C5, Burlington, Canada
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Knowledgeable and quick to respond. Great cover that fits well. Order 2 rotospa covers. Quick production and fast delivery right to the door.

Reply from The Cover Brothers
great cover was custom made for our hot tub and was actually delivered quicker than expected

Reply from The Cover Brothers
George was very helpful and knowledgeable. The cover came faster than expected and it is great! Our old one had become so heavy, and the new one is so much easier to handle. We are very pleased with the whole process and the delivery to the door.

Reply from The Cover Brothers
Where the two sides come together at the fold the white insulation is very visible hopefully it does not attack birds to pick at it just thought it would be a straighter cot so it was not visablle

Reply from The Cover Brothers
Mike was incredibly helpful throughout the process. It started as a basic quote inquiry but Mike quickly demonstrated a willingness to help, offering the opportunity to visit their showroom to see their covers in person.
Mike provided recommendations based on my needs and helped me make the purchase decision I was most comfortable with. The product was delivered quickly and on time. The new cover looks great on my spa and I’m looking forward to years of uninterrupted use. Thank-you Mike and team!

Reply from The Cover Brothers
The order process was easy as our spa model was listed in your site. Delivery was made within the promised timeframe. The cover received fits perfectly and the quality is great, as good as the original one provided with the spa. Would recommand Cover Brothers!

Reply from The Cover Brothers
The Cover Brothers company made it very easy to order a new hottub cover. Since the delivery was in the U.S. they reduced the cost of shipping. I would recommend anyone shopping for a new hottub cover to consider The Cover Brothers,

Reply from The Cover Brothers
Excellent communication and great value, definitely recommend

Reply from The Cover Brothers
I purchased a cover for my Hot Springs Hot tub two winters ago. It was a good price and it holding up to the elements great. The material is not fading much at all either. Great product.

Reply from The Cover Brothers
Really great customer service. Mike was very polite and helped me through the process. Without their help I would have been lost

Reply from The Cover Brothers
I had a few questions regarding our hot tub cover purchase and Cover Brothers was very quick to answer, It was a fast and easy to order the hot tub cover we needed for our tub.

Reply from The Cover Brothers
Quick and excellent communication, delivery as promised and great value for product.

Reply from The Cover Brothers
We bought a new solar blanket in 2024. The Cover Brothers pricing, quality and customer service was great. Keep up the great work.

Reply from The Cover Brothers
I dealt with the hot tub cover that came with the hot tub for five years. Replaced it with the identical cover I had what a big mistake! Once again, the cover became very heavy after filling up with water. It had Styrofoam in between the layers of leather one side of the hot tub cover became very hard to lift. I was unable to lift it anymore by myself then I went to a hot tub pool place in Windsor and I saw this cover that was feather light. I found out that Cover Brothers make a cover that light that fits your hot tub like a glove. I also, purchased a black rain and snow protective cover with elastic corners that fits over my other cover to protect it from the winter elements. It didn’t take long for them to make my new hot tub cover and had it shipped to my home. Best of all Cover Brothers is a Canadian Company!

Reply from The Cover Brothers
Ordered the deluxe 5-3" taper cover as a replacement. The overall quality is holding up, but the inner construction is questionable. The cover has developed depressions on one side that pool water rather than shedding as would be expected of a tapered cover. The various pieces of the cover are also clearly visible as they taper in/out. These defects haven't seemingly affected the waterproofness to date, but only time will tell.

Reply from The Cover Brothers
I was looking for a new hot tub cover for my Jacuzzi J-480 which is a different shape and then I found the cover brothers. They knew exactly what needed and I love the quality, super easy to order.

Reply from The Cover Brothers
th cover fit perfectly and we were able to add options that we wanted it came in a timely manner if i were to do anything different i would have added two handles on either side side close to the end that is lifted up so we could lift it from the side easier rather than from the front

Reply from The Cover Brothers
I ordered a very odd shape cover for my partners hot tub and it turned out perfect. He was reluctant and was just going to keep using the damaged one but I surprised him. Now I can actually lift it up. I now need a new one for mine when I return from vacation
Thanks for your help

Reply from The Cover Brothers
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