Consumer Protection Association Reviews 

121
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Simon has been great from start to finish. He turned our paperwork around promptly, explained the whole process clearly, and has come back to me with answers to every question I've had so far — even w... See more

Rated 5 out of 5 stars

CPA have been brilliant for me when starting up. Everyone was really helpful and nothing was to much. Really fast and efficient. Especially simon who helped me massively with it all. He's a real cre... See more

Rated 5 out of 5 stars

Since picking up the phone to CPA the experience has been fabulous. I have dealt directly with Simon Raphael, he is definitely a dying breed of Salesman that does what he says he is going to do. Simon... See more

Rated 5 out of 5 stars

We were severely let down by our previous IBG provider. We made contact with CPA who gave us a home and have been a breath of fresh air after our previous bad experience. Tim White has been a god send... See more

Company details

  1. Money & Insurance

Written by the company

Consumers and CPA members benefit from Insurance Backed Guarantees, Deposit Protection Schemes and ongoing member assessments to guarantee quality service.


Contact info

  • CPA House, 11 Northbridge Street, SG17 5DQ, Shefford, United Kingdom

  • thecpa.co.uk

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

One Very Happy Customer

I am very new to this game I.E. fitting windows,
and find paperwork a bit of a pain, But I have to say that Tim White was fantastic, he did all he could and more, just so i could get my paperwork done, and gave me as much time as he could spare. So a Big Thank you CPA and your team.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Very easy to understand and great help…

Very easy to understand and great help with the right policy and we will in the future be adding more items to our policy.
the sales team talk to you like a human not like a robot, just found them a pleasure to deal with and get us the right policies we need for our clients.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service!!!

From my first conversation with CPA I was impressed with their knowledge and professionalism. I was well looked after by Paul Mould and look forward to a long relationship with CPA.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service
Concise and professional
Paul is a credit to the company and I would recommend dealing with him as he keeps you informed through every stage of the process

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

I have recently signed up my company for CPA and the process was very straight forward. Paul was a great help, very knowledgable and was very prompt. Always answered all my questions and queries and was a big part of why we chose to go with CPA. Would highly recommend to everyone

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Having been with the CPA in my previous…

Having been with the CPA in my previous company, it was an easy decision to go straight back to them and Paul helped me through a few teething problems and also the fact that we wanted to do extra things and remained patient and helpful throughout - really happy with the conclusion and glad to be back with the CPA

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service throughout

Great Customer Service throughout. I can't thank Simon Raphael who has gone over and above to be helpful throughout the whole process and has always been at the other end of the phone. Thank you for the excellent customer service, no query has been an issue.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

great customer service

great customer service, from the start Simon was great he couldn't do enough, he done the whole process hassle free for us, we left another IBG provider to come to CPA if I would of known it would of been this easy I would of done it years ago..
thanks for your help Simon you have been great.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service and extremely helpful…

Fantastic service and extremely helpful team. Paul Mould was very supportive and explained & carried through the registration process in an efficient manner.
Didn't think that this would be so smooth.
Thanks Paul. It is proud to be a part of the community.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and support

We have been working with the CPA for several years and their service is always professional and efficient. Tim White is always on hand when we need advice and has never let us down. Our customers have reassurance that they are dealing with a reputable company that can offer them peace of mind with an insurance backed guarantee. We highly recommend their services and foresee a long and beneficial working relationship.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Ongoing Excellent all round service and advise

Having worked with CPA for the last 3 years I would recommend 100% . I cannot thank Simon Raphal and the office staff especially Lisa who have gone over and above to help and advise my Company through the minefield of applications and for always being at the other end of the phone.
excellent customer service and no Query to small

23 February 2024
Unprompted review

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