Probably some of the best customer service I have had in awhile, every one is so friendly, knowledgeable and really helpful . It's not overwhelming neither, or fake. You can tell they have an honest i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I want to give a shout out to Mr. Push for, being such a Awesome employee at credit pros for, my disability check has been cut off plus, I was in a car accident last year in August of 2025 and all I e... See more
Company replied
Spoke with someone from credit pros about the process of building credit to get my score up, he was very helpful and described everything so I could completely understand what the process entailed. I... See more
Company replied
Company details
Written by the company
The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America. The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.
Contact info
7754 Okeechobee Blvd Suite #765, 33411, West Palm Beach, United States
- 8004113050
- info@thecreditpros.com
- thecreditpros.com
4.9
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Joe was a great help
Joe was a great help. Explained everything to me and made it understandable.
28 April 2026
Unprompted review
Reply from The Credit Pros
Thanks for the fantastic feedback! We're thrilled to hear that our team provided clear and helpful guidance. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
The customer service representative
The customer service representative, he was straight forward and very helpful and was even willing to offer other information not directly relevant to the topic we were discussing.
28 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Jordan! We're thrilled to hear that our representative provided you with helpful and straightforward service. We aim to go above and beyond for our clients, and your feedback truly brightens our day!
Worked with me from the start
Worked with me from the start. And very informative about the process.
21 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Christine! We're thrilled to hear that you found our team informative and supportive from the beginning. Your satisfaction is our priority, and we appreciate your feedback!
The Best Credit Repairer
So far Mr. Charles has been understanding and cooperative to my needs
27 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Elvira! We’re thrilled to hear that Mr. Charles has been attentive to your needs. Your satisfaction is our priority, and we appreciate your positive feedback!
Staff both friendly and kind
Staff both friendly and kind. Helpful and supportive In all of my questions.
27 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Sabrina! We're thrilled to hear that our staff made such a positive impression. Your satisfaction is our priority, and we're here to help with any questions you may have. We appreciate your kind words!
The representative I spoke with was…
The representative I spoke with was very knowledgeable and very kind and very understanding. He explained to me all the procedures he walked me through a lot of it and explain to me what was going to happen and when.
27 April 2026
Unprompted review
Reply from The Credit Pros
Thank you for your kind words, Joann! We're thrilled to hear that our representative provided you with such helpful support. Our team is dedicated to guiding our clients every step of the way, and your feedback means a lot to us!
Always got quick response and issues…
Always got quick response and issues taking care of.
27 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Cassandra! We're thrilled to hear you had a positive experience with our team. Quick responses and effective solutions are what we strive for. Your feedback truly motivates us to keep up the great work!
Reply from The Credit Pros
Thanks for your positive feedback! We're glad to hear you found our tips helpful. Your success is our priority, and we appreciate your support!
The credit pros are really helpful and…
The credit pros are really helpful and make the total experience just so easy and comfortable
23 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Anthony! We're thrilled to hear that you found our team helpful and your experience comfortable. Your satisfaction is our priority, and we appreciate your feedback!
y'all did a spectacular job
25 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Michael! We're thrilled to hear you had a great experience with us. Your feedback motivates our team to keep delivering outstanding service. We appreciate your support!
There is a difference in the amatures and the pros.
Easy to turn things over and let professionals.do the dirty work.
25 April 2026
Unprompted review
Reply from The Credit Pros
Thanks for your awesome review, Joel! We're thrilled to hear you found it easy to trust our team with your needs. We’re here to handle the details so you can focus on what matters most. Your satisfaction is our priority!
Confidence to Commit
The confidence, professionalism, & sheer respect that Ranessa Smith gave for my introduction into 'The Credit Pros' service, prompted me to (without doubt) subscribe to their services. Stellar customer care, as well as services. 10 ✨ s❣️
23 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Kenna! We're thrilled to hear about your positive experience with Ranessa and our team. Your trust means everything to us, and we’re excited to support you on your journey. If you ever need anything, we're here for you!
Nick and Frank were extremely helpful t…
Nick and Frank were extremely helpful t supportive. They left me feeling hope for my financial future. Appreciate your service.m
24 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Leesa! We're thrilled to hear that Nick and Frank provided you with the support you needed. Your financial future is important, and we’re glad to be part of your journey. We appreciate your kind words and look forward to continuing to assist you!
I really enjoyed myself talking with…
I really enjoyed myself talking with honey.
23 April 2026
Unprompted review
Reply from The Credit Pros
Thank you for the fantastic review! We're thrilled to hear you had a great experience. Connecting with our clients is what we love most, and it’s wonderful to know that it made a positive impact for you. We appreciate your support!
Adam was awesome
Adam was awesome. He explained and went over everything so I could understand.
23 April 2026
Unprompted review
Reply from The Credit Pros
Thank you, Faith! We're thrilled to hear that Adam provided clear explanations and made your experience enjoyable. Your feedback means a lot to us!
Thank you for all the help the guy adam…
Thank you for all the help the guy adam i was otp with was really informative and took me step by step on what i did and didnt understand
23 April 2026
Unprompted review
Reply from The Credit Pros
We're thrilled to hear about your positive experience, David! It's great to know that Adam was able to guide you effectively. Your feedback motivates us to keep providing top-notch service. Thank you for choosing us!
Reply from The Credit Pros
Thanks for the fantastic review, Vincent! We're thrilled to hear that you found our team helpful and that you would recommend us. Your support means a lot to us!
Like crap
Like crap, my credit score went down since they touched it! I want my refund with all my money backed! 60 days been passed guaranteed refund, I want my money back, all of it
Your solution was crap as well. I’m getting a lawyer for sure!
22 January 2026
Unprompted review
Reply from The Credit Pros
We sincerely apologize for the frustration and disappointment you’ve experienced. We understand your concerns regarding your credit score and refund request. Our team has attempted to contact you several times to further discuss the matter and assist you, but unfortunately, we have been unable to reach you. Please reach out to us directly at your earliest convenience so we can review your concerns in detail and work toward a resolution.
Awesome customer service and explained…
Awesome customer service and explained everything in detail.
22 April 2026
Unprompted review
Reply from The Credit Pros
Thank you for your fantastic feedback, Anders! We're thrilled to hear that you had a great experience with our customer service team. Clear communication is key for us, and we're glad it made a positive impact. We appreciate your support!
Fast work taking care of credit
16 October 2025
Unprompted review
Reply from The Credit Pros
Thank you, Melissa! We’re thrilled to hear you had a positive experience with our fast service. Helping you with your credit needs is our top priority, and we appreciate your kind words!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.