I visited the shop for the first time recently and purchased several items. On returning home I then ordered something else online. The order was processed immediately and arrived a few days later by... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The company were very helpful in the shop which I visited while I was on holiday, I paid postage to have my purchase posted, I ordered some more items and paid postage again which the company refunded... See more
If I could rate these people higher I would. I wanted to order something off Amazon but due to my age restriction (im 67 btw) they ordered on my behalf direct from the manufaturer and mailed it to ou... See more
Company replied
One of the mugs I’d ordered wasn’t available and I received a phone call to suggest an alternative. This I accepted and my parcel was received a day or so later very well packed to ensure no breakages... See more
Company replied
Company details
- #13 of 93 best companies in Kitchenware Shop
- #23 of 92 best companies in Hardware Shop
Written by the company
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Contact info
Digbeth Street, GL54 1BN, Stow-on-the-Wold, United Kingdom
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4.9
Excellent
253 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cannot praise you enough for your…
I cannot praise you enough for your excellent professional service. Thank you ! ( and thank you for the sweets too!
28 February 2025
Reply from The Crock Ltd
Dear Mrs Jacques
We all love a sweet, thank you for your high praises this means a lot to us.
Thank you again
Clare
Good site.
Good description of the item so l bought the correct part and a quick delivery.
24 February 2025
Reply from The Crock Ltd
Dear Anne
Delighted the description was correct for your spare part, thank you for your kind words
Clare
Reply from The Crock Ltd
Dear David
Thank you for your review, we aim to give the best service we can and get deliveries out same day if possible
thank you again
Clare
Reply from The Crock Ltd
Dear Michael
Delighted your item is fab and arrived quickly
Thank you
Clare
Good quality jacket potato spikes
Good quality jacket potato spikes, nicely packaged and sent in record time. Ordered Sunday received Wednesday : - )
20 January 2025
Reply from The Crock Ltd
Dear Lyz
Thank you for your kind words we aim to get orders out same day if possible
Clare
Lovely personal service
Lovely personal service, great products. Delivered quickly and with care.
16 January 2025
Reply from The Crock Ltd
Dear Mike
Thank you for your kind words :)
Very efficient company
Very efficient company. Will come back whenever I need more items . Thank you
14 January 2025
Reply from The Crock Ltd
Dear Mary
We try to be as efficient as possible, hope to see you soon
Clare
Reply from The Crock Ltd
Dear Mrs Handley
we love our products too, so pleased your happy :)
Clare
I have received my order safely. Thx.
I have received all my plates safe in London. Thank you for being nice and very helpful. This was not my first purchase and definitely not the last.
9 January 2025
Reply from The Crock Ltd
thank you so much , hope to see you soon :)
Reply from The Crock Ltd
Dear Alison
Thank you we pride ourselves in good products at good prices.
Clare
Reply from The Crock Ltd
thank you:)
Reply from The Crock Ltd
Thank you, delighted you are please with our service and product
:)
Reply from The Crock Ltd
Dear Fiona
glad your delighted with your product, we aim to get orders out the same day if possible
Thanks again
Clare
Reply from The Crock Ltd
Delighted your product was what you wanted, thank you :)
10 stars from me a company kept me well…
10 stars from me a company kept me well informed and couple of days later it arrived no mess
7 December 2024
Reply from The Crock Ltd
Dear Tony
Thank you for your 10star review, this is what we aim for with our customers and really appreciate your kind remarks.
Clare
Reply from The Crock Ltd
Dear Harriet
Thank you we aim to get deliveries out as quick as possible :)
Reply from The Crock Ltd
Thank you for your review, we also try and recycle all packaging :)
Quick and great prices
Quick transaction, found lots of great products. However stuck to the one I originally was looking for, at a great price. Postage was quick and reasonably priced, free on larger orders. Will definitely shop here again.
18 November 2024
Reply from The Crock Ltd
Thank you so pleased you enjoyed looking through our website, hope to see you soon :)
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