I've used the currency club several times now, they provide a great service. They give very good exchange rates, free next day tracked delivery and the best bit for me is the ability to select small n... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it... See more
Company replied
Excellant service, they had the best rates online and ordering was quick and simple with delivery the next working day. Really pleased at the ease of the transaction and delivery. Will definitely use... See more
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Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more
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Company details
Written by the company
The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!
Contact info
50 Harrowby Street, W1H 5EE, London, United Kingdom
- 0207 723 7000
- enquiries@thecurrencyclub.co.uk
- thecurrencyclub.co.uk
4.7
Excellent
7k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 2 weeks
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Very fast and efficient with currency…
Very fast and efficient with currency and returns
19 June 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
Thank you for your kind feedback.
We are pleased to hear that you found our service fast and efficient. We appreciate your support and are delighted to have been able to assist you with your currency requirements.
We look forward to serving you again in the future.
Many thanks,
TCC
Great Service and Great Rates.
Like others I have used The Currency Club before and I have always been really pleased with their service and Euro rates. I will of course use again. Thank you so much.
1 July 2026
Unprompted review
Reply from The Currency Club
Dear Jenny,
Thank you very much for your kind words.
We are delighted to hear that you have consistently had a positive experience with The Currency Club and that you have been pleased with our service and Euro rates.
We truly appreciate your continued support and look forward to assisting you again with your future currency requirements.
Many thanks,
TCC
Reply from The Currency Club
Dear Jeff,
Thank you for your kind feedback.
We are delighted to hear that you were pleased with our exchange rate and the prompt delivery of your order via our Special Delivery service.
We appreciate your support and look forward to assisting you again with your future currency requirements.
Many thanks,
TCC
Excellent service easy to order and…
Excellent service easy to order and arrived next day.
29 June 2026
Unprompted review
Reply from The Currency Club
Dear Alan,
Thank you for your kind feedback.
We are pleased to hear that you found our service easy to use and that your order arrived promptly.
We appreciate your support and look forward to assisting you again in the future.
Many thanks,
TCC
Ordered easily and quickly through the…
Ordered easily and quickly through the website. Delivered on my chosen day before 1pm. Best exchange rate offered. Really impressed with service.
30 June 2026
Unprompted review
Reply from The Currency Club
Dear Hayles,
Thank you for your kind feedback.
We are delighted to hear that you found our ordering process easy and efficient, and that your currency was delivered on your chosen date as expected.
We truly appreciate your comments regarding our exchange rates and service, and we look forward to assisting you again with your future currency requirements.
Many thanks,
TCC
I have used The Currency Club in the…
I have used The Currency Club in the past and have always found their rates to be one of the best, if not the best. The delivery is extremely safe and secure and the denomination of notes are gratefully varied. I will continue to use them for any currency I purchase in future.
29 June 2026
Unprompted review
Reply from The Currency Club
Dear Cadders,
Thank you for your kind feedback.
We are delighted to hear that you have had a positive experience with The Currency Club and appreciate your continued trust in our rates, secure delivery, and service.
We look forward to assisting you with your future currency requirements.
Many thanks,
TCC
Used the site a good few years now
Used the site a good few years now. Easy to navigate the website best rates kept me updated delivered ontime would recommend and very happy with the service
1 July 2026
Unprompted review
Reply from The Currency Club
Dear Donald,
Thank you for sharing your experience with us.
We are delighted to hear that you have been using our service for several years and that you find our website easy to navigate, our rates competitive, and our service reliable.
We appreciate your kind words and recommendation. Providing a smooth and convenient experience for our customers is our priority, and we look forward to serving you again in the future.
Many thanks,
TCC
My new way to order currency
My first time using The Currency Club - quick and easy to order. Please note that there is a £300 minimum order but this worked fine for us as we are going to Poland and Rhodes, so split it 50/50 between currencies. I was drawn to currency club as you have the option to choose your denominations. This was particularly important for Poland, where cost of living is relatively cheap. Most of the currency came in small denominations but one note was 200zloty. We still have it as unable to use it. We always like to take cash to work alongside a specialist card for bigger payments. Delivery service and Comms was great. Will use again.
22 June 2026
Unprompted review
Reply from The Currency Club
Dear Sarah,
Thank you for your detailed feedback!
We are delighted to hear that your first experience with The Currency Club was quick and easy to use, and that you were pleased with our delivery service and communication.
We also appreciate your comments regarding denominations. While we do offer the option to request preferred denominations, these are subject to availability at the time of packing and cannot always be guaranteed.
Thank you again for your support, and we look forward to serving you on your future trips.
Many thanks,
TCC
Quick and easy
Quick and easy to find currency to exchange and good rates. website very clear and easy to use and quick delivery. All round good experience
24 June 2026
Unprompted review
Reply from The Currency Club
Dear Paul,
Thank you for your great feedback!
We are delighted to hear that you found our service quick and easy to use, with competitive exchange rates, a clear website, and fast delivery.
We really appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Very happy with using the currency club…
Very happy with using the currency club , could track my order , came quickly and it was the best rate
12 June 2026
Unprompted review
Reply from The Currency Club
Dear Sue,
Thank you for your wonderful feedback!
We are delighted to hear that you were happy with our service, found it easy to track your order, received it quickly, and secured a great exchange rate.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Excellent service - Recomennd
Excellent service. Reliable. Good exchange rates. I've used several times
19 June 2026
Unprompted review
Reply from The Currency Club
Dear Peter,
Thank you for your kind feedback!
We are delighted to hear that you have consistently found our service reliable and our exchange rates competitive. It means a great deal to us that you have chosen to use us several times.
We truly appreciate your continued support and look forward to serving you again soon.
Many thanks,
TCC
My first time using The Currency Club
My first time getting travel money this way but it was so easy and handy to be able to get it this way and at a good rate!
24 June 2026
Unprompted review
Reply from The Currency Club
Dear Philip,
Thank you for your wonderful feedback!
We are delighted to hear that your first experience ordering travel money with us was so easy and convenient, and that you were pleased with the competitive exchange rate.
We truly appreciate your support and look forward to serving you again for your future travels.
Many thanks,
TCC
Bad service
On 10 June, I exchanged the equivalent of $650 through The Currency Club’s online service. The currency arrived on time, but one of the $100 notes was physically damaged, cut in half and taped together with Sellotape.
I took the note to several major exchange shops in my area and also to my local bank. All refused to accept it because it was faulty. I then contacted The Currency Club. Their response was poor and only came after I had sent several emails. They initially appeared to deny responsibility, stating that the issue was not their fault.
After further correspondence, they asked me to take the damaged note to their shop in London to exchange it, despite the fact that I live in Manchester. After more emails, they eventually agreed that I could return the note by Special Delivery and that they would refund the equivalent amount into my bank account.
I sent the note as requested, but then heard nothing until I chased them again. They then said they would pay the equivalent of $100 into my account, but did not clarify what exchange rate would be used, or whether they would reimburse the Special Delivery cost that I had incurred because of the faulty note they supplied.
At the time of writing, this remains unresolved after 2 weeks. Based on this experience, I found the after-sales service very poor, with slow communication and no clear ownership of the problem.
11 June 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
We are sorry to hear about your concerns.
Please note that all banknotes dispatched from our premises are checked and confirmed to be genuine legal tender at the time of dispatch.
Once you contacted us regarding the damaged note, we requested that the note be returned to us for review. We have since initiated a full refund for the value of the note using the original exchange rate applied at the time of purchase.
We appreciate your patience and understanding while this matter is being resolved.
Kind regards,
TCC
I found the process of ordering my holiday money easy
I found the process of ordering my holiday money online very easy. I'd checked my local currency shop and found the Currency Club rates far better. The currency came the following day as promised delivered via a signed for service, the only point I'd revisit when I order again would be the notes denominations. I find 50€ notes large but but manageable but 100€ notes way too big I'm more used to 5€ 10€ 20€.
I will definitely use Currency Club again.
24 June 2026
Unprompted review
Reply from The Currency Club
Dear Linda,
Thank you for your wonderful feedback!
We are delighted to hear that you found our online ordering process easy to use, received a competitive exchange rate, and that your currency arrived the following day as promised.
Thank you again for your support. We look forward to serving you again for your next trip.
Many thanks,
TCC
5 star service.
5 star service.
Currency arrived next day as promised with the selection of notes requested.
Will certainly use this service again.
Thanks
24 June 2026
Unprompted review
Reply from The Currency Club
Dear Naseem,
Thank you for your fantastic feedback!
We are delighted to hear that your currency arrived the next day as promised and that you received the note denominations you requested.
We truly appreciate your 5 star review and look forward to serving you again in the future.
Many thanks,
TCC
Great service
Great service, good rates,fast efficient delivery and easy to use app.
22 June 2026
Unprompted review
Reply from The Currency Club
Dear Robert,
Thank you for your wonderful feedback!
We are delighted to hear that you were pleased with our service, competitive exchange rates, fast and efficient delivery, and easy to use app.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Reply from The Currency Club
Dear Anita,
Thank you for your kind feedback!
We are delighted to hear that you found our website easy to use, our exchange rates competitive, and our delivery service quick and secure.
We truly appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Quick & effiecent
12 June 2026
Unprompted review
Reply from The Currency Club
Dear Lynn,
Thank you for your feedback!
We are delighted to hear that you found our service quick and efficient.
We really appreciate your support and look forward to serving you again in the future.
Many thanks,,
TCC
Simple
Simple, user friendly process via bank transfer . A very good rate of exchange.
5 June 2026
Unprompted review
Reply from The Currency Club
Dear Peter,
Thank you for your kind feedback!
We are delighted to hear that you found our bank transfer ordering process simple, user friendly, and that you were pleased with the competitive exchange rate.
We really appreciate your support and look forward to serving you again in the future.
Many thanks,
TCC
Delivered as they said it would
Easy. Delivered on time which it said it would. Exchange rate could have been marginally better. The delivery fee sticks in the craw as a flat rate charge- but maybe better than getting all the “where are you going your holidays” nonsense at the retail outlets as though foreign travel is still something new.
Lower delivery charge/marginally better exchange rate is what I’d look for, but in the end no complaints.
1 June 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
Thank you for your feedback!
We are pleased to hear that you found the service easy to use and that your order was delivered on time as expected.
We appreciate your comments regarding the exchange rate and delivery fee. Feedback like this is valuable and will be taken into consideration as we continue to review and improve our pricing and service offering.
Thank you again for your support, and we hope to serve you again in the future.
Many thanks,
TCC
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