Amazing service, reliable, good knowledge and products. It’s a peace of mind to know you can get your coffee machine parts quickly
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Cannot thank them enough, I ordered an OPV for my Gaggia Classic Pro after breaking my original while fitting a new spring and I ordered it in the evening on Monday December 22nd. It arrived today, Ch... See more
The go to place for expert advice and spare parts for La Pavoni ( and many other) coffee machines . Parts are supplied at reasonable prices and shipped quickly. They have helped me keep my La Pavoni... See more
prompt response -prompt postage - & parts on the shelf with choice of genuine OR aftermarket generic spares thus a saving to the customer . Only issue was the Neon lamp holder is supplied without the... See more
Company details
- #26 of 36 best companies in Coffee machine supplier
- #34 of 46 best companies in Coffee wholesaler
Written by the company
For us at The Espresso Shop, it’s all about the coffee. We are a family run coffee and coffee machine supply business, founded in 1991 by Steve, a highly experienced retail manager for many years. We look for quality, value, and reliability in every coffee related product we sell, and we strive to back this up with quality of service and experience, impartial advice. At The Espresso Shop we consider our service to be prompt and efficient, and our mission is to provide a reliable service in the field of coffee and coffee machines, by making available and supplying quality assured products.
Contact info
Unit 58, Elderpark Workspace, 100 Elderpark Street, G51 3TR, Glasgow, United Kingdom
- 01414251083
- info@theespressoshop.com
- theespressoshop.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 2 weeks
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Great service ,quality items ,fast…
Great service ,quality items ,fast delivery would recommend
Easy to find online clear pricing
Easy to find online clear pricing , easy payment and arrived pretty quickly from across the globe.
Always a positive experience with good…
Always a positive experience with good products at a fair price.
Excellent service all round
Fast Delivery.
Highly recommended
I was impressed how the notification system worked and did notify me that as soon as the items I was interested for were back in stock. Furthermore, the fact that I could keep items in my basket whilst waiting for another to be back in stock was very helpful indeed. Once my order was completed, it was dispatched and arrived in Cyprus in no time at all.
Always a great experience
Always a great experience shopping at the ES. Great selection, competitive prices, fast shipping.
Shop with confidence.
Good service
One of the few online stores with my selected product, and with reasonable postage. Very speedy delivery!
I ordered on June 1st and shipped on…
I ordered on June 1st and shipped on June 5th. I never get my order until NOW. I emailed them 2 times. They told me to wait one more week.
NEVER receive my order until NOW (Update July 2nd)
Order was placed on the 18th of June…
Order was placed on the 18th of June and I paid for royal mail 48hr. I contacted them
by email asking for a refund after 5days of not receiving the item only to be told it could take up to 7 days. it is the 9th day and still no delivery after contacting royal mail I was told they received the package on the Tuesday the 25th on June at 8.18.
One thing I Hate is to be lied to by someone whom thinks everyone outside there world is stupid. After reading through the reviews it look like its a normal code of there business to treat customers like this. I have used them in the past now I will never use them again (LIERS)
update: they send me a email saying the item has been returned to there local Postal sorting office to be returned back to them yesterday the 27th, they had the wrong address but I have been ordering from them from 2021 and the address is exactly the same. today the 28th I received my order. WHAT A LYING BUNCH OF USLESS PEOPLE. they did not post it on the 18th like they said, they posted it on the 25th. that lot need to get there act together and sack the useless liar.
Expert and helpful engineer
Expert and helpful engineer. Excellent on-line sales. Good advice. But very long waiting time to get a machine serviced.
Good spare parts and manufactures
Great shopping experience
The pricing on the parts and cost of shipping were great! It was much more economical to buy the parts from TES, than here in the US. The only reason I couldn't give them a 5-star was because it took two weeks to get the parts, and that was using FedEx. Still, I'm very satisfied and will look to TES for any future needs.
Excellent service
Excellent service
Excellent service. Quick delivery. Only problem they didn’t fit my coffee machine. Highly recommended.
Superb quality replacement portafilter…
Superb quality replacement portafilter to fit Conti espresso machine, I couldn't find it elsewhere.
smooth delivery
Thank you
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