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The Events Calendar Reviews 261

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpfulness of the staff, noting their responsiveness and expertise in resolving issues. Many people appreciate the prompt and detailed responses, which often lead to quick resolutions and a smooth overall experience. However, some people were dissatisfied with the user experience, finding the product buggy and requiring significant customization to function as desired. A few other people also felt that the customer support and return policy were disappointing, describing a lack of flexibility and an unfriendly experience.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

User experience

Users describe ambiguous interactions with the user experience. Some customers found the plugin to be a great... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied

Rated 5 out of 5 stars

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more

Company replied

Rated 5 out of 5 stars

I give this plugin 5 stars BECAUSE the customer support was excellent throughout. I had a problem with not being able to use the plugin correctly because it would not post an event on a specific calen... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied


Company details

  1. Event technology service
  2. Event ticket seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had been working on the Maps…

I had been working on the Maps integration for a couple months, with no luck. I reached out to customer service and Anthony replied and, not only offered his help, but partnered with me to make sure the WP Events Calendar was working the way I had hoped. He followed through after the problem was resolved to check in and make sure eveything was running smoothly. His kindness, knowledge and support should be used as a model. Thank you for your help.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and attentive support from Chika

Although I find Events Calendar does often have issues after updates, Chika provided excellent support, carefully read the information I sent and thoroughly investigated the issue in a methodical way. After we tried various fixes, Chika found the problem (this time, an issue with the theme) and suggested some ways to reach a solution. I'm very grateful and impressed at the care and attention provided, and that they stuck at it and didn't abandon me when the first couple of tries didn't work. Thank you

3 March 2026
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi Judith, We're pleased to hear that Chika provided the support you needed to locate and correct the theme conflict! Thanks for taking the time to share your review.

Rated 5 out of 5 stars

The support is truly excellent

The support is truly excellent! Many thanks to the entire team for their assistance.

24 February 2026
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi Patrick, we're glad to hear you're enjoying the plugin and that support has been excellent. Thanks for taking the time to share your experience!

Rated 5 out of 5 stars

Even though my problem was small...

Even though my problem was small, it was hard to solve, and their support went above and beyond to get it resolved.

12 February 2026
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi there! We're happy to hear the support team was able to address your issue and get things on track! Thanks for sharing your positive experience.

Rated 5 out of 5 stars

Their support team was very helpful…

Their support team was very helpful when we had an issue migrating the events. 5-star support and great product!

10 February 2026
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi Robert, We're so glad to hear your event migration issue was solved. We're cheering you on!

Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service! The product in itself is the best of its kind in the Wordpress world, but their customer service takes everything to another level. Thank you Iris for your very professional help and expertise troubleshooting and getting through to where the solution was.
I highly recommend The Events Calendar Pro and Tickets Pro to anyone serious about building a professional events website.

5 February 2026
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi Michael, Thanks for taking the time to share your experience here. We're glad you're enjoying the plugin and that Iris has provided you with great support!

Rated 5 out of 5 stars

Great plugin and super helpful support…

Great plugin and super helpful support service.

21 November 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi Costanza, we're glad to hear you're enjoying the plugin and that support has been helpful. Thanks for taking the time to share your experience!

Rated 4 out of 5 stars

Great Support

Excellent support. All change requests were handled quickly and professionally.

25 November 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi Peter, thanks for taking the time to share your positive support experience. We're pleased to hear you got the help you needed!

Rated 5 out of 5 stars

I've been wanting to try The Events…

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online events. While the plugin is really powerful, and can do everything any one could want, I believe the level of customer support is the best feature. Not only do they have integrated AI to assist you, but you can get live chat support (M-F) right from within your dashboard.

I just had a conversation with a support agent, for the first time, and they were incredibly helpful, polite, and professional -- especially dealing with my non-tech savvy self. So kudos to that!

Completely happy with my purchase, and I feel very confident that any challenges I may face, they will be right there with me to help figure out!

12 November 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi Jason, we're thrilled your experience has been exceptional so far, that's what we strive for! Thanks for taking the time to share your review.

Rated 5 out of 5 stars

Great products and support services..!

Great products and support services I love how I manage my events with Event Calendar

27 October 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're glad to hear it, Walter! Thanks for taking the time to share your positive support experience with The Events Calendar.

Rated 5 out of 5 stars

Top notch Customer Service.

Top notch Customer Service.

I had an issue with a form and the customer support team worked through the issues relentlessly until the form was doing exactly what I wanted it to. Excellent work.

6 October 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're pleased to hear you got the help you needed, Ravneet! Thanks for taking the time to share your review. We're cheering you on!

Rated 5 out of 5 stars

Great Support

I had a specific question about the QR code functionality and The Events Calendar team responded quickly with a detailed answer to my issue. Very grateful for their support!

26 September 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We appreciate your review, Paul! We're happy our team was able to guide you quickly and thoroughly!

Rated 5 out of 5 stars

The Best WordPress Calendar

The Events Calendar and its corresponding Event Tickets plugin are both great! When I had an issue that ended up being a plugin conflict, their support team helped me identify it and I was able to resolve it. I'd recommend The Events Calendar to anyone.

8 September 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're happy to hear our support team helped you resolve the conflict, Zak! Thanks for sharing your experience.

Rated 5 out of 5 stars

Great Functionality and Outstanding Support Team

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though, was the outstanding support team.

We ran into an issue while trying to create a page in Elementor, and the support we received was nothing short of amazing. The team was responsive, knowledgeable, and went above and beyond to make sure everything worked perfectly.

It’s rare to find a plugin that combines such great functionality with such exceptional customer support. Highly recommended!

3 June 2025
The Events Calendar logo

Reply from The Events Calendar

Hey Mohammed, we're thrilled your support experience has been exceptional so far, that's what we strive for! Thanks for taking the time to share your review.

Rated 5 out of 5 stars

Really really fast and helpful

Really really fast and helpful, their advice resolved a pretty complex query on the same day

2 September 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're glad to hear it, Mike! Thanks for taking the time to share your positive support experience here!

Rated 1 out of 5 stars

Unreliable integration, poor customer support

I used The Events Calendar plugin for 2 years and would not recommend it. The calendar frequently went out of sync without warning, requiring constant manual intervention. On top of that, it took a lot of customization just to make it look halfway decent.

The customer support and return policy were also extremely disappointing. The company will charge you for a full year, even if you’ve only used the product for 30 days. There’s no flexibility and the experience feels very unfriendly.

There are much better calendar products out there that are more reliable, easier to use, and backed by companies that actually care about their customers. Save yourself the headache and avoid this plugin.

29 August 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi There, Amanda here, Director of Customer Success for The Events Calendar - I wasn't able to locate a ticket for you to reach out to assist directly and I'd love the opportunity to do so. If you'd like to connect you can reach me at customers@theeventscalendar.com

As a note, we do offer a 30-day refund policy for our annual subscriptions, so if you requested a refund within 30 days of purchase or renewal, we'll absolutely honor that.

Know that the concerns you've brought up here aren't going into the void - and I'd like to action them with our product team as best as we can, though without a ticket to reference that becomes more challenging. I will add that we're actively improving the way TEC can be customized and your feedback is crucial in those improvements. Hope to hear from you!

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