I was so pleased to find perfect presents for two young children on this small company's website. The product price was very competitive, communication excellent and the extremely well wrapped parcel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great product, well priced, just a shame that Royal Mail let them down. The order was promptly processed on the Tuesday and we were hoping that the Royal Mail 48hr service would mean that it woul... See more
Company replied
I ordered four Kluster games from The Family Puzzle Shop in late November. When there was an issue with stock arriving in the shop which in turn would mean my delivery would be delay, the owner ver... See more
Company replied
Good range of puzzles at competitive prices. Delivery by Royal Mail at specified time. Will look to make further purchases in future and will add Family Puzzle Shop to my regular review list.
Company replied
Company details
Written by the company
The Family Puzzle Shop is a small family run business based in Thornton Cleveleys, Lancashire (Nr Blackpool) in the UK. Our online store is stocked with a wide selection of Jigsaws, puzzles and family games for all the family to enjoy, all at affordable prices. FREE delivery when you spend over £40.00 and delivered direct to your door. Visit our website today and see what we have to offer.
Contact info
Sunningdale Drive, FY5 5AQ, Thornton Cleveleys, United Kingdom
- 07887 852284
- sales@thefamilypuzzleshop.co.uk
- thefamilypuzzleshop.co.uk
4.8
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, thank you! Top quality games at very reasonable prices.
20 October 2022
Reply from The Family Puzzle Shop
Hope you enjoy your purchase.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.