The Felt Box Reviews 

865
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. People love the incredible selection of carded wool and felting supplies, noting that the materials are wonderful to work with and free from chemical odors. Consumers consistently highlight the outstanding product quality, vibrant color variety, and how easy it is to find everything needed for creative projects. Shoppers also appreciate the very reasonable prices and budget-friendly starter kits, which make getting into a new hobby simple and affordable. Furthermore, purchases arrive promptly with secure packaging, and helpful customer support ensures any order updates or questions are handled smoothly.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting gorgeous wool and a huge choice of... See more

Quality

Customers consistently note positive experiences with quality, expressing great satisfaction with the... See more

Delivery service

Consumers find delivery service to be consistently prompt, fast, and reliable. Reviewers frequently highlight... See more

Service

Customers consistently report satisfaction and appreciation for the service provided. Reviewers frequently... See more

Price

Users describe positive interactions with price, highlighting that items are affordable, fair, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more

Rated 5 out of 5 stars

The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more

Rated 5 out of 5 stars

Was struggling to find colours, then found the Felt Box and became like a kid in a sweet shop with all the shades I could want! I ordered an immense amount and was over the moon with the quality I got... See more

Rated 5 out of 5 stars

Very fast delivery. Haven't opened the package yet as my wife would be too tempted to open the individuals pieces now :D We have no doubts about the quality of the Advent set based on previous transa... See more


Company details

  1. #3 of 60 best companies in Craft shop
  2. #5 of 186 best companies in Hobby shop
  3. #1 of 13 best companies in Wool Shop

Written by the company

The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.


Contact info

5.0

Excellent

TrustScore 5 out of 5

865 reviews

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5.0

All reviews

(865)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

EXCELLT QUALITY ITEMS

EXCELLT QUALITY ITEMS. Received really quickly and at very good prices.
Very informative website giving explanations and tips regarding products and their usages, I found this so helpful as a complete beginner and totally new to needle felting, I had no idea about the different wools and which needles to use for specific work. SO GLAD I discovered The Felt Box.

2 August 2026
Rated 5 out of 5 stars

Quick

Quick, easy to order, good prices and huge choice of colours. Don’t buy anywhere else.

30 July 2026
Rated 5 out of 5 stars

Exactly what you need!

Was struggling to find colours, then found the Felt Box and became like a kid in a sweet shop with all the shades I could want! I ordered an immense amount and was over the moon with the quality I got! Will definitely be making this my new source for felting goods!

4 August 2026
Rated 5 out of 5 stars

Excellent

Excellent customer service & communication. Prompt delivery.
Good quality products

2 August 2026
Rated 5 out of 5 stars

Perfect for projects of different sizes…

Wool felt backing for needle felting means I can cut it according to my picture project. Next project will be Christmas cards so I can cut many small pieces. Prompt arrival. Will be looking for more needle felting products etc from this supplier.

28 July 2026
The Felt Box logo

Reply from The Felt Box

Thank you, Jannie. Glad the felt backing let you cut to your own pattern, and good luck with the Christmas cards project. We hope to see you back for more needle felting supplies.

Rated 5 out of 5 stars

Excellent products and service

Excellent products and service, I would recommend this shop for all needle felting supplies

25 July 2026
The Felt Box logo

Reply from The Felt Box

Thank you very much, Veronica. We really appreciate the recommendation and are glad the products and service hit the mark.

Rated 5 out of 5 stars

Very happy with my order

Very happy with my order, its was despatched and delivered promptly, thank you.

3 July 2026
The Felt Box logo

Reply from The Felt Box

Thank you, Mrs Shepherd. Glad your order was despatched and delivered promptly, and that you are pleased with it.

Rated 5 out of 5 stars

Great range

Great range, speedy delivery.

29 June 2026
The Felt Box logo

Reply from The Felt Box

Thank you, Mrs Smith. Glad the range and the speed of delivery both worked for you.

Rated 5 out of 5 stars

Ordering was simple

Ordering was simple, delivery was fast and straightforward and the products are excellent.

6 July 2026
The Felt Box logo

Reply from The Felt Box

Thank you, Lin. Glad ordering and delivery were straightforward, and that the wool lived up to expectations.

Rated 5 out of 5 stars

Lovely carded wool

Lovely carded wool, the colours are beautiful. Also bought flat 100% wool felt for needle felting pictures and it is so much better than the squares I previously purchased from Amazon, there's no comparison. I bought the large sheet of flat felt which I prefer as I can cut to whichever size I need. The delivery time is very quick.

30 June 2026
The Felt Box logo

Reply from The Felt Box

Thank you, Linda. Glad the carded wool and colours worked well, and that the flat felt sheet gave you the flexibility to cut to size. Glad delivery was quick too.

Rated 5 out of 5 stars

Got the colour I wanted reasonable…

Got the colour I wanted reasonable price , good quality , quick delivery 👍

6 July 2026
The Felt Box logo

Reply from The Felt Box

Thank you, Mrs Wilson. Glad you found the exact colour you were after, and that price, quality and delivery all lined up.

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