Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more
The Felt Box is an extremely reliable provider of all things needle felt! I order from them once a month and I am excited to every month. Bargain prices, delivery fee is minute and the products arrive... See more
Company replied
Well, yet again The Felt Box, that was an hour of my life gone spent choosing which colours, which type… and I loved it! So much choice it’s like being in a sweetie shop! Everything arrived beautifull... See more
Company replied
Company details
- #9 of 62 best companies in Craft shop
- #44 of 178 best companies in Hobby shop
- #3 of 13 best companies in Wool Shop
Written by the company
The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.
Contact info
Kingsmead, Station road, Kings Cliffe, PE8 6YH, Peterborough, United Kingdom
- 07777695114
- info@thefeltbox.uk
- thefeltbox.co.uk
4.9
Excellent
826 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from The Felt Box
Dear Sarah,
Thank you so much for your lovely review.
We are so pleased to hear that! Your support really means a lot to us.
Warm regards,
The Felt Box® Team
Needle felting
Beautiful wool and loads of different colours and a good price.
Delivery was quick and well packaged
Thank you will be ordering more I’m sure!
30 March 2026
Reply from The Felt Box
Dear Theresa,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with the wool, the colour range, and the price. It is great to know your order arrived quickly and was well packaged too.
We really appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Elaine,
Thank you so much for your kind review.
We are really pleased to hear you were happy with the speedy service and that everything arrived just as expected.
We really appreciate your support and hope to see you again soon.
Warm regards,
The Felt Box® Team
Great service and products as always 🙂
26 March 2026
Reply from The Felt Box
Dear Allison,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with both the service and the products. Your continued support means a lot to us.
We look forward to your next order.
Warm regards,
The Felt Box® Team
Always receive great customer service &…
Always receive great customer service & products are top class. Love getting items from felt box 😊
26 March 2026
Reply from The Felt Box
Dear Mary,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with the customer service and the quality of the products. It is always nice to know you enjoy receiving your orders from us.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Tara,
Thank you so much for your kind review.
We are really pleased to hear you are happy with the wool and that you find it good value.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
I absolutely loved the assorted box of felting wool that I received,It was awesome quality!
I absolutely
28 February 2026
Reply from The Felt Box
Dear Joy,
Thank you so much for your lovely review.
We are really pleased to hear you loved the assorted box and that you were happy with the quality. It is always great to hear!
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Happy granddaughter
Very helpful when I accidentally ordered to the wrong delivery address. Our 10 yr old granddaughter was delighted with her birthday kit and keen to start using it. We liked the safety features of the finger shields and cookie cutters.
22 February 2026
Reply from The Felt Box
Dear Customer,
Thank you so much for your lovely review.
We are really pleased we could help sort the delivery address, and it is wonderful to hear your granddaughter was delighted with her birthday kit. It sounds like she is off to a great start! We are especially glad the safety features were appreciated too.
We truly appreciate your support and hope she has lots of fun creating.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Alice,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with the service, speedy delivery, and quality of the products. Your support means a lot to us.
We look forward to your next order.
Warm regards,
The Felt Box® Team
Very good website
Very good website, excellent products, speedy delivery and good communication.
28 February 2026
Reply from The Felt Box
Dear Antoinette,
Thank you so much for your kind review.
We are really pleased to hear you found the website easy to use and were happy with the products, delivery, and communication.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Wendy,
Thank you so much for your kind review.
We are really pleased to hear you are happy with the quality of the products and the prompt delivery.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Mrs Jones,
Thank you so much for your kind review.
We are really pleased to hear your order arrived quickly and that everything was as expected.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
So much choice!
Well, yet again The Felt Box, that was an hour of my life gone spent choosing which colours, which type… and I loved it! So much choice it’s like being in a sweetie shop! Everything arrived beautifully packaged and I can’t wait to share the experience of felting with my friends as I’m doing a little workshop. Thank you for being brilliant!
25 February 2026
Reply from The Felt Box
Dear Erika,
Thank you so much for your lovely review.
We are really pleased to hear you enjoyed choosing your colours – it does feel a bit like a sweet shop sometimes! It is wonderful to know everything arrived nicely packaged and that you are planning a workshop with your friends.
We truly appreciate your kind words and hope you all have a fantastic time felting.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Joel,
Thank you so much for your kind review.
We are really pleased to hear you are happy with the quality and the fast delivery.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Fast, reliable service.
A great range of felting materials and a speedy, reliable service.
23 February 2026
Reply from The Felt Box
Dear Gill,
Thank you so much for your kind review.
We are really pleased to hear you are happy with the range of materials and the fast, reliable service.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Recommend
Never had any trouble with this company
Always happy with products and delivery
Thank you
27 January 2026
Reply from The Felt Box
Dear Carole,
Thank you so much for your lovely review.
We are really pleased to hear you have always been happy with both the products and delivery. Your continued support means a lot to us.
We look forward to your next order.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Customer,
Thank you so much for your kind review.
We are really pleased to hear you were happy with the quick delivery and service.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Aline,
Thank you so much for your kind review.
We are really pleased to hear your order arrived on time and that you are happy with the quality of the felt.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Fast delivery and speed at rectifying…
Fast delivery and speed at rectifying an error. Thank you so much.
25 January 2026
Reply from The Felt Box
Dear Anita,
Thank you so much for your kind review.
We are really pleased to hear you were happy with the delivery and that we could quickly put things right for you.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Gail,
Thank you so much for your lovely review.
We are really pleased to hear you are happy with the quality of the products and that you choose us for your felt work. That means a lot to us.
We truly appreciate your support and look forward to your next order.
Warm regards,
The Felt Box® Team
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