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The Felt Box Reviews 826

•
TrustScore 5 out of 5

4.9

Craft shop
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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, especially the wool, noting its excellent texture and vibrant colors. Many appreciate the competitive pricing and the wide selection of items available, making it easy to find everything needed for their projects. Reviewers frequently highlight the fast and reliable delivery service, with many orders arriving quickly and well-packaged. The overall service is also commended for its efficiency and helpfulness, contributing to a very positive shopping experience for most consumers.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of the wool,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and speed. Reviewers... See more

Price

Consumers find prices to be very positive. Many reviewers highlight the great quality and good value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more

Rated 5 out of 5 stars

The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more

Rated 5 out of 5 stars

The Felt Box is an extremely reliable provider of all things needle felt! I order from them once a month and I am excited to every month. Bargain prices, delivery fee is minute and the products arrive... See more

Company replied

Rated 5 out of 5 stars

Well, yet again The Felt Box, that was an hour of my life gone spent choosing which colours, which type… and I loved it! So much choice it’s like being in a sweetie shop! Everything arrived beautifull... See more

Company replied

Company details

  1. #9 of 62 best companies in Craft shop
  2. #43 of 178 best companies in Hobby shop
  3. #3 of 13 best companies in Wool Shop

Written by the company

The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

826 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Speedy delivery and quality products

Started a new hobby over the Christmas holidays and needed some carded wool. The website is easy to navigate and the range of colours is amazing. Wool arrived in good time and is great quality. Will definitely be using the felt box again.

30 December 2025
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Haven't opened the package yet as my wife would be too tempted to open the individuals pieces now :D We have no doubts about the quality of the Advent set based on previous transactions.

31 October 2025
Rated 5 out of 5 stars

I love The felt box

I love The felt box, I buy all my needle felting wool from them cause theyre the best. Their wool is really good quality and so easy to work with, you get a generous ammount of wool for your money and they deliver quickly. What more could you want, theyre fantastic,

27 October 2025

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