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Thefishingoutlet Reviews 

133
•
TrustScore 5 out of 5

4.8

Fishing shop
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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and helpfulness of the staff, and often noting a pleasant and positive interaction. Many people appreciate the great prices and deals offered, finding them competitive and providing good value for money. Reviewers also commend the quality of the products, frequently stating that items are exactly as described and meet their expectations. Additionally, people frequently highlight the prompt and speedy delivery, making their overall purchasing experience smooth and satisfactory. However, some customers also noted that delivery occasionally took longer than expected or was slower compared to other retailers, with items not always arriving within the anticipated timeframe.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising the quick and speedy turnaround from... See more

Service

Users describe positive interactions with service, consistently highlighting it as excellent and brilliant.... See more

Price

Clients share positive opinions on price, with many reviewers consistently praising the great and competitive... See more

Product

Customers had positive experiences with product, often praising the good quality, excellent range, and great... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently praising the competitive and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service ,free polo shirt a real bonus.Order arrived promptly and in good condition.Nice to receive the email thanking me for my order- nice touch.Will definitely look at buying from them aga... See more

Rated 5 out of 5 stars

Never used these guys before. Wasn't at all sure it was an on the level store with some of the prices they offered. Took the chance and was so glad I did. Delivery took a little longer than other st... See more

Rated 5 out of 5 stars

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more

Rated 5 out of 5 stars

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more

Company details

  1. #23 of 36 best companies in Fishing shop

Contact info

4.8

Excellent

TrustScore 5 out of 5

133 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(133)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Customer Services and Prices

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery.
I think the true test is how a company reacts when a mistake happens and again they have impressed me. My order was sent out but unfortunately an item short. These things happen, I understand that, but when my missing product was out of stock they said they will send me out a direct replacement of higher quality. I got it today, my expectations exceeded in a quick and decisive manner. Happy to recommend them

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Good price and excellent customer service,one of my items was out of stock, but no quibbles they asked what I would prefer to do, and then carried out my wishes.
I would not hesitate to order again when I need something else.

29 September 2025
Rated 2 out of 5 stars

Got wrong items

Sent wrong items, 1st order was good this order wrong size leads so emailed and they said i can send them back but obviously that means i have to pay but not cost effective as the postage on 5 kg was too much to bother. They did offer to pay the postage in the end and correct the mistake so credit due there but i had some lead coating so i sorted the error myself,overall a very good company to buy your fishing bits from.

28 July 2025

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