Excellent price point, quality and fast delivery. Happy my rug was made in Turkey, not China, and certified to not use child labour. Feels soft and looks perfect. Contemporary yet with nods to classic... See more
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The Flooring Guys is a family-owned Australian flooring business established in 2016. We supply hybrid, laminate, engineered timber, vinyl, bamboo and cork flooring, along with carpet, carpet tiles, rugs and flooring accessories for residential and commercial projects. Shop online or visit our four showrooms: Kings Park, Sydney: 22/24 Garling Road (access via 11 Valediction Road), Kings Park NSW 2148. Willoughby, Sydney: 302A Penshurst Street, Willoughby NSW 2068. Slacks Creek, Brisbane: 2/3333 Pacific Highway, Slacks Creek QLD 4127. Newstead, Brisbane: 22 Masters Street, Newstead QLD 4006. For current opening hours and showroom details, visit https://theflooringguys.com.au/location/. Flooring samples can also be ordered for delivery to your door. We offer delivery across Australia. Product availability, delivery options, charges and timing depend on your order and postcode. Supply and installation services are available in our Sydney and Brisbane service areas. Contact our team to confirm coverage, arrange a measure and discuss a written quote for your project. For product advice, order updates or after-sales help, call 1300 477 699 or email sales@theflooringguys.com.au. Please include your order number when asking about an existing order. Warranty coverage and conditions vary by brand and product. Refer to the relevant product's warranty, installation and care guidance, or contact our team for help. Delivery information: https://theflooringguys.com.au/delivery/ Returns and cancellations: https://theflooringguys.com.au/returns-cancellations/
22/24 Garling Rd, 2148, Kings Park, Australia
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Quick delivery. Ordering was seamless. Very happy with the product. I would recommend The Flooring Guys
I love my new rug and was very happy to get the large 3x4m size I needed for an affordable price. It was also delivered to my door in Mudgee within a few days. I was expecting a much longer wait.
Lots of choice. Easy to order online. Prompt delivery of a quality product. The rug looks fabulous.
I purchased Rug Culture Arabella Natural Rectangle Rug online to replace my old bedside rug, though I’m always a bit skeptical about buying soft furnishings online since you can’t see the true colours, feel the texture, or judge the quality in person. However, when it arrived, I was really pleased! The quality and colour are wonderful, and it matches the room beautifully. At 165 x 115 cm, it’s a perfect fit for my small bedroom. Highly recommended!
Fast delivery to regional area. Beautiful rug , great quality and better than described. Wrapped perfectly and safely for being left outside. Was worried about spending so much on this rug however it’s exceeded expectations. Very much worth the money.
Ordered my rug on line, the price was well below other brands so I thought I’d give it a try. I was extremely pleased when it arrived.
Really happy with our rug and the service/delivery from The Flooring Guys.
The rug texture is nice, no smell and well packaged.
Excellent advice and service. Great deal on my carpet and the carpet layers were pn time, professional and did a great job
I bought a rug whoch was great quality and great price. I find it hard to find affordable rugs these days. Would shop here again.
Yes communication with this company is poor . Delivery should have been within 3-5 days . All I get is a receipt the day I bought it, then waiting for a despatch order but nothing for days so I called them. Yes yes they say it’s in the warehouse and should be sent the next day . Nothing the next day so I call again .
I finally get a shipping email and tracking number. It takes several days but I did receive my order.
I should not have to be calling them.
I must say the rugs are really very nice and just what I wanted for a fantastic price but the stress of not knowing if they’re coming at all was daunting. I give a five star for rugs but office communication 2 stars . They just need to give consistent communications to the customer.

Reply from The Flooring Guys
The rug I received is wonderful and exactly how I thought it would look. Rug arrived in a timely manner and I couldn’t be happier!

Reply from The Flooring Guys
Delivered in good time, perfect condition, great quality, I love it, love it!. While waiting I thought, oh, I didn't check the size, is it going to be surprisingly small, but no, it's huge, I love it! A big daddy of a beast. A bit of country for my house in the city. Love it.

Reply from The Flooring Guys
Ross and the team at the Flooring Guys Slacks Creek have been so helpful and their knowledge and advice really made the experience of choosing the right product an easy one. They price matched immediately and as the product was in stock we were able to pick it up from very courteous and efficient warehouse staff member within a day. The product is of high quality and has more than met our expectations. Thank you Flooring Guys!

Reply from The Flooring Guys
Rug & rug mat arrived in good condition & looks great. It’s very nice to walk on
Delivery could have been a little faster but very happy with the price.

Reply from The Flooring Guys
I ordered 2 x black rugs & received 2 x blue rugs. When I raised it they stated that colour is within their acceptable variation therefore would be a change of mind return meaning I pay shipping & a 20% restocking fee. There isn’t a black thread on either rug. I would never purchase from this company again. They have zero integrity & can’t be trusted.

Reply from The Flooring Guys
Bought the Mineral rug it was delivered promptly and rug was as described. It is a lovely additional to room and very happy with service. I discovered after ordered could get same rug locally but this online price was the best

Reply from The Flooring Guys
I made and paid for an order, but was then informed that the product was unavailable (which had been listed as available on the website and I had been given an invoice for). I tried to call 6 times, but the call either went to a full message bank (not allowing me to leave a message) or was told they would call back, but they never have. I tried to change the order to a similar product but have not received a response. I have not received either a refund or support in choosing another product, and it is now days later.

Reply from The Flooring Guys
The flooring guys website was amazing and offered the best price for the rug. Delivery was smooth and quick and the rug was delivered neatly packed.

Reply from The Flooring Guys
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