Complete scam! Enrolled my in an automatic monthly subscription without my knowledge or consent. The product is trash and comes in a tiny little sample size. Beware of anyone promoting this company! F... See more
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See what reviewers are saying
I've previously purchased from them and had no issues. However I'm now in the same boat as others that have shared their experiences. I ordered in Feb, and after receiving a tracking notice that... See more
I am ver passionate about skincare. I highly, 100 percent recommend shopping with The Formula Skincare. Their customer service is amazing! Very kind and caring, extremely helpful! They respond very qu... See more
I came across The Formula Skincare when looking for a specific eye cream in Australia. Their site has all brands I hear about in my YT beauty channels (Mostly American) whose links don't often ship to... See more
Company details
Written by the company
The Formula is a skincare focused online retailer and educational platform. We curate only the best and proven skincare products, based on the needs of skin and brand ethos. The right skincare for the right reasons. Official Australian retailer for much loved brands fro, around the world like Timeless Skincare, Geek & Gorgeous, Ausceuticals & Regimen Lab.
Contact info
182-184 Victoria Parade, 3002, East Melbourne, Australia
- hello@theformulaskincare.com
- theformulaskincare.com
3.3
Average
149 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I get Timeless Vitamin C Serum from The Formula
The Formulae has a good range of products. I choose to buy Timeless Vitamin C serum from here because they have fresh batches, ordering is easy and delivery is quick.
6 October 2022
It is early to say as I just started to…
It is early to say as I just started to use this product.
7 October 2022
Quick and affordable products that I…
Quick and affordable products that I can only buy in the USA.
16 October 2022
Great shopping experience
The Formula Skincare have a great variety of products, at great prices! They do exactly what they say they are going to do and this is very important to me. Their service is fantastic, I will continue to purchase from them and would recommend them to anyone looking for quality skincare.
5 September 2022
Orders processed and shipped quickly.
16 October 2022
Have bought from them many times.
Fantastic products and service.
I’ve bought from them multiple times.
Love, love, love the Geek & Gorgeous A-Game Retinal Serum, and the Jelly Joker Cleanser is divine.
As a Qualified Beauty Therapist of over 20 years experience, these products are some of the best I’ve ever used at a fraction of the price of some’Professional Products’.
Amanda
3 October 2022
Great company
Great company. Quick with shipping and always lets you know if there is going to be a delay.
14 October 2022
Excellent customer service and great…
Excellent customer service and great products. Thank you!
30 September 2022
I've bought a few times from the…
I've bought a few times from the Formula, and each time my purchase has arrived very quickly. You can see from their website that they have very carefully selected great products for the Australian market that you don’t see anywhere else.
1 October 2022
Quick delivery
Delivery super quick with personalised message! Will for sure order again 💖
14 October 2022
So quick and good price
12 October 2022
very glad to be able to get G&G locally
After some missed/undelivered emails got sorted out, I got a very thoughtful response from the company. Very glad that I can buy G&G locally rather than ordering from EU. Hope to see even more high quality skin care options, and will re-order.
14 October 2022
Reply from The Formula Skincare
Hi Kay,
Sorry to hear you did not get a response to your query. As you will see from the other reviews we pride ourself on our communication with customers.
I have checked all of our inboxes and I am unable to find any contact from you.
Please could you let us know where you tried to contact us and if you still need assistance we will be more than happy to help.
The best contact method will be hello@theformulaskincare.com
Thanks Kay.
Excellent customer service
Excellent customer service, very reliable service. My products could not shipped on the day they had promised due their consignment delay, it was delayed by just a couple of days, they reached out to me straight away and apologised, in another couple of days they shipped my products by express shipping. How i wish other bigger stockists/brands did this.
8 September 2022
Glad to have a local stockist of geek…
Glad to have a local stockist of geek and gorgeous products. Received a lot quicker than ordering direct.
15 October 2022
Reply from The Formula Skincare
Thank you for your review Jess. We are glad you love Geek & Gorgeous as much as we do :)
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