The French Farm Reviews 

403
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and wide selection of products, highlighting many unique and delicious items that are often hard to find elsewhere. People consistently appreciate the prompt and fast delivery service, noting that their orders arrive quickly and in a timely manner. Reviewers also consistently highlight the careful and excellent packaging, which is often described as super safe and ensures all contents arrive in perfect condition despite travel. The ordering process is described as easy and efficient through their excellent website, leading many consumers to express their strong intent to order again.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight with the quality and taste... See more

Quality

People report positive experiences with quality, often praising the delicious taste of food items like tea,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the prompt and fast shipping,... See more

Order

Customers consistently note positive experiences with order, with many expressing their intention to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a francophile and francophone who has lived and worked in France and of course a HUGE foodie. For years I was getting a lot of my French ingredients, including my favorite mustards from Edo... See more

Company replied

Rated 5 out of 5 stars

French Farm products are one of a kind, I have purchased your beautiful steak knives and this time I got the lollipops and they’re delicious. I ordered the fruit, caramel and milk chocolate, never had... See more

Company replied

Rated 5 out of 5 stars

The tea towels that I had ordered were packaged well, without any damage. The fabric is soft, without any roughness or bleeding of colors. I would highly recommend these products because they look a... See more

Company replied

Rated 5 out of 5 stars

I placed my first order with the French Farm and am very impressed. There was an issue with the shipping through FedEx (not their fault) and when I reached out to the French Farm, they immediately fol... See more

Company replied


Company details

  1. Food products supplier

Written by the company

The French Farm has searched the European continent to bring you the finest in imported gourmet foods, and kitchen and dining decor.


Contact info

4.9

Excellent

TrustScore 5 out of 5

403 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(403)

54 reviews in the last 12 months

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Rated 4 out of 5 stars

Good packaging, subtle flavors, pricey

The products are packaged very well and look very nice. I got the apricot/lavender jam and orange jam, both of which had very nice scents and subtle tastes. They are best alone rather than with peanut butter. I think French Farm is best for these unique combination type jams rather than the usual like raspberry.

27 January 2026
Rated 2 out of 5 stars

Not the worst experience but not even…

Not the worst experience but not even close to the best. From shipping to delivery, of product, it was atrocious. I followed the tracking and it made its way to madison, wisconsin then went back to its original location all within 3 days. Was suppose to be here Friday per tracking but didn't show up til Monday. Product doesn't even taste like pistachio creme. Only reason I gave it 2 stars was because whomever packed it did a great job. I won't be ordering again.

28 January 2026
The French Farm logo

Reply from The French Farm

Hi April, We’re sorry to hear about your experience and appreciate the feedback. Once an order leaves our warehouse, tracking and routing are handled by the shipping carrier, but we understand how frustrating delivery delays can be. We’re also sorry the pistachio cream wasn’t to your taste. We’re glad to hear the order arrived well packed, and we appreciate you giving us a try!

Rated 5 out of 5 stars

Superb products

Superb products, carefully packaged with rapid delivery, as promised.
Only place to find delicious FRENCH products!!

29 December 2025
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Reply from The French Farm

Thank you so much for the review, Judith!

Rated 5 out of 5 stars

Beautiful and well-made tea towels!

The tea towels that I had ordered were packaged well, without any damage.
The fabric is soft, without any roughness or bleeding of colors. I would highly recommend these products because they look and feel great. And the chocolate coconut spread is delicious!

30 December 2025
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Reply from The French Farm

Thank you for the fabulous review! We look forward to serving you again in the near future :)

Rated 5 out of 5 stars

A French Jewel

Good communication, great website, quick shipping and delivery, unbelievable packaging...just all around spectacular. Terrific and vast merch selection too!

29 December 2025
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Reply from The French Farm

Thank you so much for the review, Tina!! We look forward to serving you again in the near future :)

Rated 5 out of 5 stars

Outstanding customer service

I placed my first order with the French Farm and am very impressed. There was an issue with the shipping through FedEx (not their fault) and when I reached out to the French Farm, they immediately followed up with FedEx to create a support ticket. Most online shopping companies would have just sent me over to FedEx to try and deal with it myself. As a result, my delivery arrived I believe the next day! And because of the way everything was so very well packaged, all of contents were in perfect condition. Their friendly customer service team was a delight to work with.

21 October 2025
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Reply from The French Farm

Hi Noreen, thank you so much for the great feedback! So glad we were able to help.

Rated 5 out of 5 stars

Seamless purchase

Seamless purchase, fast shipping. Thanks.

3 November 2025
The French Farm logo

Reply from The French Farm

Thank you for the review, Kent!!

Rated 5 out of 5 stars

Love the French Farm

Love the French Farm for salt blends, spreads and confits, and vinegars. Good pricing, great products, careful packaging and fast shipping!

28 October 2025
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Reply from The French Farm

Thank you so much :)

Rated 5 out of 5 stars

Lovely product selection!

Beautiful products that are hard to find!
Their website makes ordering easy and the delivery was prompt!
So love the Paris sugar cubes!! My fav!

21 October 2025
The French Farm logo

Reply from The French Farm

Thank you so much for the review, Cherie!

Rated 5 out of 5 stars

Great source for hard-to-find products

Great source for hard-to-find products, chestnut in particular. My shipment arrived promptly after I placed my order and was lovingly packed in recycled papers sleeves.

22 October 2025
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Reply from The French Farm

Thank you so much for the great review, Deborah!

Rated 5 out of 5 stars

Products are perfect !

The products are absolutely perfect, and the delivery was super quick!

22 October 2025
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Reply from The French Farm

Thank you so much for the 5 star review!

Rated 5 out of 5 stars

The items were packaged extremely well…

The items were packaged extremely well and shipped in a fast manner. Definitely will order again.

22 October 2025
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Reply from The French Farm

Thank you so much for the amazing review! I'll be sure to share this with our shipping team!

Rated 5 out of 5 stars

All the French goods I love!

I am a francophile and francophone who has lived and worked in France and of course a HUGE foodie. For years I was getting a lot of my French ingredients, including my favorite mustards from Edouard Fallot through another site, Mypanier.com. Unfortunately, they must have gone out of business - MAIS, quelle bonne surprise to find the French Farm and all your wonderful goods!

Bravo l'équipe. I will be ordering from you from now on.

Merci infiniment et bonne continuation!

~ Mme. Rachel in KC

21 October 2025
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Reply from The French Farm

Thank you so much for the amazing review! We look forward to continue providing you with all your favorites :)

Rated 5 out of 5 stars

Excellent Product & Excellent Service from The French Farm

This is our second time to order from The French Farm. Both times, they have provided a well packaged and prompt delivery of our order. We love this product (L’Epicurien Apricot & Lavender Preserves) we are purchasing from them. We will definitely order from them again!

7 October 2025
The French Farm logo

Reply from The French Farm

Thank you so much for the amazing review, Kathy! We look forward to your next order with us:)

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