The Gas Centre and The BBQ Shop Reviews 

225
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

After a bad experience with another retailer (Flames), The BBQ Shop absolutely saved the day. I originally ordered the BBQ elsewhere that was advertised with a 5-day delivery time. After heari... See more

Rated 5 out of 5 stars

our much loved, much used and hugely relied upon Provence fire went horribly wrong after some four years of heavy winter use...the relief at finding The Gas Centre in Woking - Michael and his team w... See more

Rated 5 out of 5 stars

Bought a Napoleon BBQ a couple of years ago - it developed a fault. Gary at the shop was brilliant and did what was necessary to get the situation rectified urgently. Great service - which is why y... See more

Rated 5 out of 5 stars

We ordered a Flame effect fire which needed a spacer to fit on flat wall & they checked with Manufacturer to find what we needed. When fire arrived there was an issue with a damaged surround which was... See more

Company details

  1. Barbecue Shop

Information provided by various external sources

At The Gas Centre Online Store you will find a huge range of products for the home and garden. From Barbecues and Patio Heaters to Indoor Heating appliances. Stocking major brands including Weber, Cadac, Sievert, Campingaz, and Lifestyle. For the Craftsman we provide gas tools such as plumbing torches and Roofing equipment. We offer fast delivery on all of our products with after sales support with our trained team of advisors. We aim to provide quality products backed up with quality service. You can contact us by email or by telephone, seven days a week.


Contact info

5.0

Excellent

TrustScore 5 out of 5

225 reviews

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5.0

All reviews

(225)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service

Hi, I ordered a Webber cooking grill yesterday and it arrived today, great communications via email. I can't fault the service... it is really first class.
Best of luck. Nick

16 August 2016
Unprompted review
Rated 5 out of 5 stars

Very happy

Exactly as ordered. Delivery was quick, by a company that kept me fully informed and conveniently offered me easy options for redelivery/selecting a safe place/etc which makes a huge difference.

15 July 2016
Unprompted review
Rated 5 out of 5 stars

A big thank you!

I am a PTA mum and I needed to hire a BBQ for a school event.
It was almost a last minute decision for me, despite that the staff was very helpful, professional and patient to deal with any of my questions.
The BBQ was delivered in good time for the event and without the BBQ and so much help and support from the staff (even the BBQ tools were included the last minute) we would not have had our success!
A big thank you to Mark and his colleagues from PTA, parents, Tiffin pupils and myself.
Above all, I would like to say that this company is about competitive hire prices and best customer care. Highly recommended!

11 July 2016
Unprompted review
Rated 5 out of 5 stars

Best BBQ

The staff at the shop offered great advice, they too time to show the pros and cons of the different BBQ's they sell. Their prices were very reasonable, almost as cheap as internet prices, but having the benifits of a shop and being able to "touch and feel" what you are buying
I am really happy with the BROIL KING BBQ, cooks a great burger!!

25 April 2016
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Website was easy to navigate. Product arrived much quicker than anticipated and I have been very happy with the quality. Also impressed that just the right amount of packaging was used to protect the product and not swathes of unnecessary packaging that would have ended up in the bin otherwise. Also impressed by something tangential, which is that I have not been inundated with any emails after the purchase. Almost every other product I have bought online recently has brought with it unsolicited and unwarranted slew of subsequent spam.

In summary, would really recommend this company. So much so that I am writing this review, which I would not normally make time to do!

13 April 2016
Unprompted review
Rated 5 out of 5 stars

Great advice

Great advice from Michael about barbeques. With so much on the market it can all get very confusing and it was wonderful to speak to someone who so obviously knows his stuff. Many thanks.

29 February 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service and delivery

The Gas Heater I bought was for the conservatory.This model is ideal and is now in regular use.It has now enabled me to use the conservatory all year. Would recommend this product

30 December 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordered Provence model Friday pm 18 Dec, delivered Tuesday am 22 Dec. to Northeast Scotland. Very happy with service and quality of product.

30 December 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

I would recommend this supplier to everyone. My order was placed out of hours over the weekend, 9.30am Monday morning a phone call to say could they deliver that morning, another call to say he was outside my house, delivered fire into my lounge, unpacked, set up and explained how to use. How could you better this service ? I would score it a 10 out of 10,

5 December 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service ordering from this company

We ordered a Flame effect fire which needed a spacer to fit on flat wall & they checked with Manufacturer to find what we needed. When fire arrived there was an issue with a damaged surround which was sorted very efficiently by the calor cas centre. Very impressed with service, would recommend as also were very competitive on price.

15 November 2015
Unprompted review
Rated 4 out of 5 stars

Would Recommend!

I spoke to the company who were very polite & efficient. Delivery was fast and courier communication very good down to the point of actual delivery within an hour time slot. Only awarded 4 stars as the fire was slightly damaged/dented on opening, however this was not down to the supplier but a courier fault. The product is also very good.

9 November 2015
Unprompted review

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