After a bad experience with another retailer (Flames), The BBQ Shop absolutely saved the day. I originally ordered the BBQ elsewhere that was advertised with a 5-day delivery time. After heari... See more
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our much loved, much used and hugely relied upon Provence fire went horribly wrong after some four years of heavy winter use...the relief at finding The Gas Centre in Woking - Michael and his team w... See more
Bought a Napoleon BBQ a couple of years ago - it developed a fault. Gary at the shop was brilliant and did what was necessary to get the situation rectified urgently. Great service - which is why y... See more
We ordered a Flame effect fire which needed a spacer to fit on flat wall & they checked with Manufacturer to find what we needed. When fire arrived there was an issue with a damaged surround which was... See more
Company details
Information provided by various external sources
At The Gas Centre Online Store you will find a huge range of products for the home and garden. From Barbecues and Patio Heaters to Indoor Heating appliances. Stocking major brands including Weber, Cadac, Sievert, Campingaz, and Lifestyle. For the Craftsman we provide gas tools such as plumbing torches and Roofing equipment. We offer fast delivery on all of our products with after sales support with our trained team of advisors. We aim to provide quality products backed up with quality service. You can contact us by email or by telephone, seven days a week.
Contact info
145 High Street, GU22 9JW, Old Woking, United Kingdom
- 01483 760750
- enquiries@thegascentre.co.uk
- thegascentre.co.uk
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first class response
Ordered the wrong bbq part so sent an email, received a return phone call within half an hour, discussed replacement with a very knowledgeable representative and resolved the problem straight away
Webber spares
Very quick and excellent with the price for qenuine parts
Total satisfaction
I am totally satisfied with the service provided quick and very efficient.
Propane gauge
Great service brilliant delivery kept informed of delivery time
Delivery
Very fast delivery brilliant service no problem using this company again.
Portable hearter
Really like this gas heater apart from not seeing the flame from a distance unless it's full on
Extraordinary service and with kindness too!
our much loved, much used and hugely relied upon Provence fire went horribly wrong after some four years of heavy winter use...the relief at finding The Gas Centre in Woking - Michael and his team went out of their to collect the fire, fix and return it promptly...we did miss it!
We can't thank you all enough for your consideration and wonderful customer service - will be back for a more frequent service in future - happy to recommend this company.
Gas fire
I was very happy with my purchase and it arrived when they said it would
Fantastic
Ordered a Provence fire on Monday about midday and it was delivered the next morning at 9.30. Fire is lovely and service was fantastic. Thanks.
Excellent service, great price A*
Very good service, fast delivery and great price. Will use this company again.
First rate service.
Excellent service - delivered the next day in perfect condition
Faultless
Excellent easy to use website. Well priced. Prompt delivery . Really sturdy well made product.
Urgent gas regulator order
Ordered an urgently needed spare for my Weber on a Tuesday and had it delivered by early Wednesday morning. Great service from The Gas Centre & they will definitely be hearing from me again.
Purchase satisfactipn
Bought a Cadac and it arrived s promised.Small chip on the fat pan so started dialogue with Gas Centre, a few days later an undamaged one arrived direct from Cadac.
Super service
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