After a bad experience with another retailer (Flames), The BBQ Shop absolutely saved the day. I originally ordered the BBQ elsewhere that was advertised with a 5-day delivery time. After heari... See more
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our much loved, much used and hugely relied upon Provence fire went horribly wrong after some four years of heavy winter use...the relief at finding The Gas Centre in Woking - Michael and his team w... See more
Bought a Napoleon BBQ a couple of years ago - it developed a fault. Gary at the shop was brilliant and did what was necessary to get the situation rectified urgently. Great service - which is why y... See more
We ordered a Flame effect fire which needed a spacer to fit on flat wall & they checked with Manufacturer to find what we needed. When fire arrived there was an issue with a damaged surround which was... See more
Company details
Information provided by various external sources
At The Gas Centre Online Store you will find a huge range of products for the home and garden. From Barbecues and Patio Heaters to Indoor Heating appliances. Stocking major brands including Weber, Cadac, Sievert, Campingaz, and Lifestyle. For the Craftsman we provide gas tools such as plumbing torches and Roofing equipment. We offer fast delivery on all of our products with after sales support with our trained team of advisors. We aim to provide quality products backed up with quality service. You can contact us by email or by telephone, seven days a week.
Contact info
145 High Street, GU22 9JW, Old Woking, United Kingdom
- 01483 760750
- enquiries@thegascentre.co.uk
- thegascentre.co.uk
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Great customer service called to check …
Great customer service called to check order and delivered next day
Superb service and delivery time
Excellent initial service on purchase …
Excellent initial service on purchase and resolved a quality issue in double quick time - I will definitely use the gas centre for all my bbq and gas related requirements in future.
Found the service exemplary
Found the service exemplary, especially Michael he was so helpful, great service, would recommend to anyone!
Robust service would highly recommend
Excellent service
Excellent service
Easy website to use, item dispatched very quickly
Would definitely use again
Many thanks.
Just what I needed
Just what I needed, a dream to order & communication/ delivery spot on.
Great customer service
Original item was faulty, only took a quick call to sort and the replacement was received the next morning.
Excellent fast efficient service
Excellent service
Excellent service, really couldn't be quicker and a great price for my purchase.
Highly professional company.
Initially posted a review on this product, however i made a fundemental mistake and mis used the product, subsequently a very polite gentleman contacted me, and i have no hesitation on recommending this company or it's products.
Excellent service and price
Easy to deal with
Easy to deal with, very quick delivery. Good communication.
Fantastic service 5⭐️
Fantastic service. Ordered before 12 and it was delivered before 9.30 the following morning. Love it. Wanted one for ages. My original one has finally died after 17 years ☺️Def recommend this company
First Class service saves the day!
I ordered a BBQ Warming Rack as part of a birthday present. Unfortunately, when it arrived on the day before the birthday, it had been damaged. I contacted The Gas Centre and informed them of my predicament. They immediately dispatched a replacement which arrived this morning in time for the birthday party this evening.
I cannot speak highly enough of the service I received. Thank you The Gas Centre
ordered over phone and bbq delivered 4 …
ordered over phone and bbq delivered 4 houres later - excellent!
Excellent Service.
These guys provide the most amazing service!
I had an issue with my BBQ that wasn't even supplied by them. They picked up my problem and did not let it rest until it was sorted with the manufacturer a month or so later.
I've also had my BBQ serviced by them. It came back like new!
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