The Hanger Store Reviews 

778
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing them as high-quality, sturdy, and exactly what they needed for organizing their wardrobes. Many consumers highlight the excellent service, noting the ease of ordering, prompt dispatch, and efficient resolution of any issues. Reviewers frequently commend the fast and reliable delivery, with many orders arriving quickly and well-packaged. However, some customers experienced issues with delivery, including parcels being left at the wrong address or the delivery box arriving damaged. A few people also noted minor concerns such as stiff hanger clips or a trouser hanger breaking, and one reviewer mentioned an unhelpful company reference on their credit card bill.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently describing items as great, sturdy, and... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many items... See more

Quality

Customers consistently note positive experiences with quality, often describing products as perfect,... See more

Order

People report positive experiences with order, often highlighting the ease of ordering and prompt delivery.... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its efficiency and promptness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BRILLIANT!! Great product, beautiful white wooden skirt trouser hangers. Sturdy and nice looking. Better than I had expected, great value, nicely packed. I will definetly be ordering again soon from t... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and prompt reply to email query. Through no fault of the hanger store Royal Mail mucked up the delivery when I couldn’t get anywhere with Royal Mail I contacted the hanger store Dire... See more

Company replied

Rated 5 out of 5 stars

We received exactly what we wanted, a bit of mix up with our address, you had Essex on the Invoice, that is in England, Shetland is the most Northerly island in Great Britain !! Still you had Ex on... See more

Company replied

Rated 5 out of 5 stars

Our order was delivered to the wrong address by FedEx but this does not detract from the fact that the parcel after we were able to locate it was what we wanted. I would say that The Hanger Store prov... See more

Company replied


Company details

  1. #14 of 37 best companies in Shop
  2. #11 of 50 best companies in Wholesaler

Written by the company

The Hanger Store stocks 160 different types of Coat Hanger, plus Clothes Rails, Tagging Guns, Wardrobe Storage, Garment Covers and Hanger Accessories. Whether you want thousands of fashion hangers specially designed, or a small pack for your wardrobe by tomorrow, you’re in the right place!

Return your goods if you change your mind

Not entirely happy? We'll take back re-saleable goods

We'll take back products, even if you've simply changed your mind, provided they're returned within 28 days of delivery; are (in our opinion) unused, unassembled, undamaged and capable of reselling; and are in their original packaging. Please note: you'll need to pay the cost of returning the goods (unless they're faulty or wrongly delivered). Bespoke, printed or personalised products are excluded (as they cannot be re-sold); in the case of a part return, any discount related to the size of the original order will be recalculated. Before returning any products, please contact our sales team on +44 (0)1245 253434 or e-mail sales@thehangerstore.co.uk so that we can expect the return.

Contact info

4.8

Excellent

TrustScore 5 out of 5

778 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(778)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality
Speedy delivery
Thanks!

8 December 2025
The Hanger Store logo

Reply from The Hanger Store

Thanks for your lovely review! Hope the order works out well for you and that you have a great Christmas.

Rated 4 out of 5 stars

Hard to open clips on hangers

Simple to order. Rapid delivery. Inexpensive items.
Downside :- The clips on the hangers are stiff and difficult to open.

4 December 2025
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Reply from The Hanger Store

Thanks for taking the time to write a review. The clips should become less stiff with a bit of usage.

Rated 5 out of 5 stars

Delivered on time

Delivered on time, very pleased with the hangers

4 December 2025
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Reply from The Hanger Store

Thanks so much for your kind review. Hope the hangers work out well for you!

Rated 5 out of 5 stars

As described

As described. Good quality and narrow so don't take up as much room in your wardrobe.

4 December 2025
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Reply from The Hanger Store

Thanks for your lovely review! Hope the hangers work out really well for you.

Rated 5 out of 5 stars

When things do not quite go right

When things do not quite go right, there customer service is exceptional in putting things right.
Exceptional service and communication. Highly Recommended.

3 December 2025
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Reply from The Hanger Store

Thanks for your lovely review. These things mean a great deal to us.

Rated 5 out of 5 stars

Delivered promptly

Delivered promptly. Quality items.

1 December 2025
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Reply from The Hanger Store

Thank you for your review. We really appreciate it.

Rated 5 out of 5 stars

good customer service

Ive been using hanger store for the last 18 months and found them to be very reliable and very helpful, whenever i call up. Only downside is you can't download your invoice when you log onto your account and need to call up and ask for invoice to be sent. But to be honths this isn't such a big issue

3 December 2025
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Reply from The Hanger Store

Thanks for taking the time to write a review - it's greatly appreciated.

Rated 5 out of 5 stars

Amazing

Amazing!
I was looking for some new hangers for my new wardrobe and found this store.
I ordered some slip non slip and some trouser hangers. When I checked out through Amazon, my address defaulted Essex in it. I don’t live in Essex so I called their number and explained and it was changed there on the spot no robot, no press 1 no issues a very helpful and lovely gentleman on the phone. Then the hangers arrived the next day. At first I thought it was a scam email as it was just so quick but no they arrived so fast with fedEx. Unfortunately one of my hangers had a slight chip in it so I emailed customer services and asked for a replacement to be sent. Again, no issues they were so helpful and it arrived the next day. Only what I thought was going to be a replacement for my one hanger turned out to be 5 brand new ones.
I will definitely be shopping here again and will highly recommended this store.

22 August 2025
Unprompted review
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Reply from The Hanger Store

Thank you for taking the time to write such a lovely review. Things like this make it all worthwhile!

Rated 5 out of 5 stars

Absolutely fantastic company

What an absolutely fantastic company providing some of the best customer service I have come across.
I pleased an order and had a slight issue with it. In one phone call my issue was resolved and a replacement delivery arrived the very next day.
Sadly I have had to return my order and again the level of support I received has been exceptional.
It is so reassuring to know if you order something from a company and you need post purchase help that you’ll meet a super friendly and efficient team like the one at The Hanger Store.
Highly recommend and they have a wonderful selection of hangers.

21 August 2025
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Thank you for taking the time to write such a lovely review. We honestly appreciate it so much.

Rated 5 out of 5 stars

Great customer service

I ordered belt organiser hanger. Its a good quality, well made product. There was a problem with the delivery courier. Phoned the Hanger Store about this, their customer service was great. They got on to the issue immediately and resolved it.

6 June 2025
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Thank you for your kind review. It really means a lot to us.

Rated 5 out of 5 stars

Spot on.

A simple order fulfilled with speed and efficiency, with good tracking communications too. Thank you.

11 June 2025
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Thank you for taking the time to write your kind review for us.

Rated 5 out of 5 stars

Great service

Great service, fast delivery & great after sale support

15 February 2025
Unprompted review
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Reply from The Hanger Store

Thank you so much for your review.

Rated 5 out of 5 stars

Excellent company

Excellent company.
Super little wooden hangers.
Quick delivery but one was slightly flawed because of a wood knot.
Emailed and it was replaced in the post the next day.
Great customer service.
Thank you.

28 August 2024
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Thank you so much for your kind review.

Rated 1 out of 5 stars

We’re is my order?😡😡

We’re is my order? It’s not delivered and not received to me. My order number is45598

20 August 2024
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Hi there,

After investigating, we have not been able to any order under this number or your name. I notice your user location comes up with India, was the order placed here?
We only operate out of the United Kingdom. I do not believe this order was placed with us. However, please get in contact with us at sales@thehangerstore.co.uk and we are happy to provide assistance.

Kind Regards,
The Hanger Store

Rated 1 out of 5 stars

My oeder is not delivered and not…

My oeder is not delivered and not reverting on mails too order no 46629

4 August 2024
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Hi there,

After investigating, we have not been able to any order under this number or your name. I notice your user location comes up with India, was the order placed here?
We only operate out of the United Kingdom. I do not believe this order was placed with us. However, please get in contact with us at sales@thehangerstore.co.uk and we are happy to provide assistance.

Kind Regards,
The Hanger Store

Rated 5 out of 5 stars

Great company with quality products at…

Great company with quality products at reasonable prices and free postage. I bought something and wanted to return it and they gave me a free return label, they forgot to refund it after a month but as soon as I reminded them they sent it through which seems like just an honest error which can happen. I then bought something more suitable which I’m happy with. Overall good experience and customer service so will still give 5 star

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company and customer service

May I say the Hanger store has great customer service I would recommend this company to anyone I ordered a hundred hangers on Wednesday the 9th I sent them an email asking if I could have the hangers by Friday stroke Saturday they sent me an email the next day they had sent my parcel out Express with parcel force and it arrived at 8 o'clock this morning couldn't be happier with them their fit for purpose what I want to use them for

9 August 2023
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Hi Matthew

Many thanks for this lovely review! Glad to be of service,

Best wishes

John

Rated 5 out of 5 stars

Quality at a good price

Very prompt delivery of some nice FSC hangers. Good quality at a reasonable price. Very pleased at how neat my wardrobe looks now!

9 August 2023
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Hi Mrs Bennetta

Many thanks for taking the time and trouble to give us this nice review. Glad to hear that your wardrobe is looking so tidy and neat!

Looking forward to your next visit.

Best wishes

John

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