The Hanger Store Reviews 

778
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them sturdy, well-made, and effective for organizing wardrobes. Many people appreciate the wide range and selection of hangers, noting they are exactly what was needed and offer good value. The ordering process is frequently described as easy and straightforward, leading to a smooth overall experience. Reviewers often highlight the excellent service, with many planning to reorder due to positive interactions and helpful support, and delivery is consistently fast. However, some customers also noted occasional issues with delivery, such as parcels being left at incorrect addresses or experiencing damage during transit.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently describing items as great, sturdy, and... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many items... See more

Quality

Customers consistently note positive experiences with quality, often describing products as perfect,... See more

Order

People report positive experiences with order, often highlighting the ease of ordering and prompt delivery.... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its efficiency and promptness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BRILLIANT!! Great product, beautiful white wooden skirt trouser hangers. Sturdy and nice looking. Better than I had expected, great value, nicely packed. I will definetly be ordering again soon from t... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and prompt reply to email query. Through no fault of the hanger store Royal Mail mucked up the delivery when I couldn’t get anywhere with Royal Mail I contacted the hanger store Dire... See more

Company replied

Rated 5 out of 5 stars

We received exactly what we wanted, a bit of mix up with our address, you had Essex on the Invoice, that is in England, Shetland is the most Northerly island in Great Britain !! Still you had Ex on... See more

Company replied

Rated 5 out of 5 stars

Our order was delivered to the wrong address by FedEx but this does not detract from the fact that the parcel after we were able to locate it was what we wanted. I would say that The Hanger Store prov... See more

Company replied


Company details

  1. #14 of 36 best companies in Shop
  2. #11 of 49 best companies in Wholesaler

Written by the company

The Hanger Store stocks 160 different types of Coat Hanger, plus Clothes Rails, Tagging Guns, Wardrobe Storage, Garment Covers and Hanger Accessories. Whether you want thousands of fashion hangers specially designed, or a small pack for your wardrobe by tomorrow, you’re in the right place!

Return your goods if you change your mind

Not entirely happy? We'll take back re-saleable goods

We'll take back products, even if you've simply changed your mind, provided they're returned within 28 days of delivery; are (in our opinion) unused, unassembled, undamaged and capable of reselling; and are in their original packaging. Please note: you'll need to pay the cost of returning the goods (unless they're faulty or wrongly delivered). Bespoke, printed or personalised products are excluded (as they cannot be re-sold); in the case of a part return, any discount related to the size of the original order will be recalculated. Before returning any products, please contact our sales team on +44 (0)1245 253434 or e-mail sales@thehangerstore.co.uk so that we can expect the return.

Contact info

4.8

Excellent

TrustScore 5 out of 5

778 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(778)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I placed an order with this company in…

I placed an order with this company in September and there were two hangers short in the number delivered. I have e-mailed them three times to point out the shortfall and have not even had an acknowledgement. Very poor customer relations.

21 January 2021
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Hi John

Thank you for your review. I'm very sorry to hear about the missing hangers and particularly about the lack of response to your e-mails.

I have found your order from 29th September on our system and I will get the Sales Team to send out the replacements tomorrow, with a few extra by way of apology.

Thank you for bringing this to my attention and, once again, please accept my apologies.

Best wishes

John

Rated 4 out of 5 stars

Fast delivery

Fast delivery, well package, item as described, good value. Happy with my purchase

14 December 2020
Rated 2 out of 5 stars

orderd 50 hangers but 10 arrived broken…

orderd 50 hangers but 10 arrived broken the same hangers on amazon are more expensive they are just in a box without now bubble wrap to separate them I emailed the company got a reply saying they would send out more hangers in replace of the broken ones but still not received any orderd on 17 th Nov fast delivery though maybe the delivery company broke them still they do the job and are cheapest iv seen on internet

6 December 2020
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Hi Sarah

Really sorry to hear that some of your hangers arrived broken and that the free replacements haven't arrived yet. I will chase this up with the Sales Team and ask them to get the replacements to you asap.

Apologies again

Best wishes

John

Rated 5 out of 5 stars

Perfect trouser-belt hanger

I wanted a neat, presentable, good-quality and good-value hanger for nearly a dozen trouser belts. This product looked to give me exactly what I wanted. It was delivered quickly, well-wrapped, and turns out to be even better than I had expected or hoped for. I thoroughly recommend it.

15 October 2020
Rated 5 out of 5 stars

Now Just Hang On There Brilliant!!!!! This is Defo Going Forward :)

Just Brilliant !!!!!! Quick Impressive Service Great Product to die for, Local Essex Based Co
We wanted a different look ECO-friendly Hanger to give out to our new customers & fashion shoot & Boy did The Hanger Store deliver,
Thank Q so Much.
This is Great Product,
Eco-Friendly Going Forward :)
Mr David Pears CEO & Co-founder of SmugClobber Ltd. Essex based supporting local Companies
Launching before Xmas 2020 :) SmugClobber.Com

29 September 2020
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Hi David

Many thanks for your nice review. We're always glad to be able to help a fellow Essex company!

Let us know if there's anything else we can help with. For instance, we can print your logo on our Eco-Friendly Hangers if that's of interest. Just e-mail me at john@cdcuk.com for more info.

Good luck with the launch of SmugClobber!

Best wishes

John

Rated 5 out of 5 stars

Robust enough for plastic hangers

Came in a big enough box nicely packed inside. Edges of the hangers were smooth, so they won't catch delicate jumpers etc. Seem robust enough for plastic hangers. I would recommend for the price.

2 April 2020
Unprompted review

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