Hawksmoor Reviews 151

TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

Bought a Patio Weeder today. Dismayed that it is for LEFT handed use only. The handle is set all wrong for Right hand use. The Hand grip is set sideways and is only comfortable for Left Hander's.... See more

Rated 1 out of 5 stars

Spent nearly £600 and were rushed out in just over an hour, then told to take our desserts to the bar like an inconvenience. Service was dreadful, the waitress was disengaged, and management couldn’t... See more

Rated 3 out of 5 stars

Went for dinner, Prime cut steak was average and expensive. £155 just for the steak. We got told we had to leave at the same time they took our dessert orders. With this, we noted restaurant wasn’t b... See more

Rated 5 out of 5 stars

As Covid meant that our usual family Christmas was impossible this year, our daughter kindly sent us a Hawksmoor roast dinner box, plus a bottle of Sour Cherry Negroni. What a delicious and easily... See more

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2.9

Average

TrustScore 3 out of 5

151 reviews

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Rated 5 out of 5 stars

Sensational food and drinks

We have visited Hawksmoor 4 times now. 3 times in London and last night in Edinburgh. Each time, it is as great as the first. Absolutely sensational starters, steaks, sides, and drinks.

Staff were friendly and knowledgable too. They were highly accommodating- we had made a mistake with our booking and they were really welcoming and set up a new table for us.

4 December 2022
Unprompted review
Rated 1 out of 5 stars

Overly priced and cold food.

Went there for a birthday celebration.
*Made as special requests in advance, received nothing.
*Waited 30 minutes to place our orders.
*Loads of foods were sold out on the menu.
*Overly priced and arrived cold.
*Food has no taste or flavour very bland.

21 October 2022
Unprompted review
Rated 2 out of 5 stars

Appalling service.

This was meant to be a pleasant experience. My daughter had just submitted her course work after having slogged away at it for weeks. We decided to celebrate on that Friday and so she booked a table at a restaurant. She then texted me back to say that she had changed the booking and booked it at Hawksmoor instead as she preferred to go there. We had been there quite a few times before and had liked it a lot. We arrived for 8 and were shown to our table. It was very busy, and the tables were packed closely together, so much so I could not get into my seat. I also accidentally knocked off the jacket of the lady seated behind me. I therefore asked to be seated at the next table and was kindly allowed to change the table. We ordered our drinks and starters and by the time we got them it was well past 8:30. When we finished the plates were removed and we waited for the main course. It was more than 35 minutes before we even got a chance to speak to a waiter. In the mean while the couple to my right who were in the middle of their starters when we arrived had finished their main course and had paid their bill and left. They were soon followed by another couple who were well into their starters and we still had not got our main course. The man and his son to my left who were seated after we had arrived had also finished their starter and their main course and paid and left. This was very frustrating to watch. We enquired as to what was happening about the time it was taking as both tables on either side had left. We were told that we were third in the queue. This really annoyed me. How could we be third when other people on tables nearby who had come after us had finished and left. When I questioned that, I was told something about temperatures. All the tables around me had ordered a steak like us and I asked how long it takes to make a steak and a burger and why was it longer than the tables on either side of us. They then came back and asked whether we wanted to eat or pay the bill and cancel the meal. This at a quarter to ten when we would not be able to go anywhere else to eat. We decided to eat any way and the meal was subsequently brought to us. The bun of the burger was burnt and to add insult to injury there was a plastic bit in the burger. By this time we had lost our appetite and any desire to eat. I was asked how the meal was!!. Waiter/manager said this was not a place to have this conversation and they would email us!! We asked the remainder of the steak to be packed for my dogs. Waiter came and brought the bag and offered us a box of chocolates which was a nice enough gesture but was not satisfactory at all. Our whole evening was ruined and what was meant to be an enjoyable meal was a disaster. The service was appalling, and I was deeply disappointed. In all fairness the steak was soft and cooked to perfection when I cut it up for the dogs later. The food has always been good in the Knightsbridge branch of Hawksmoor. Shame we could not enjoy the food due to the abysmal service. I regret to say I shall not be coming to Hawksmoor or be recommending it for some time to come.

6 August 2022
Unprompted review
Rated 2 out of 5 stars

Overpriced for dry Steaks + casual service!

Took the kids and wife for a day out in London to celebrate my wife’s birthday.
After enjoying a very entertaining boat trip with the ‘Terrible Thames’ ( Horrible Histories) we had to Covent Garden for a meal and some retail therapy.
We were recommended by friend to go and check Hawksmoor out.
We walked in and they accommodated us straight away (Monday 4pm) no drama there.
The menu was a bit restricted for the kids but we managed to get a smaller steak for my son (10yo) and bacon and chips for my daughter (7yo) which was fine.
The smoked salmon starter was delicious and my kids wanted another one plus some extra rye bread .
Service was very casual, it took ages to order extra bread. We only succeed after ordering for the third time, having in mind there were only 7 tables taken and loads of staff chatting by the bar. (It doesn’t take long to get another 2 slices of bread from the kitchen).
The steaks came looking so dry and tasted juicyless. It probably was under the hot lamp waiting for us to finish our starters.
After paying £228, for 2 steaks, 1 burger, bacon chips and a bottle of Shiraz (£54) which was average and 2 starters. I will not waste my money in this restaurant ever again. This is not comparison to Gaúcho or nowhere near Milker and Carter where you can eat better quality steaks, better service and 30% cheaper at least.
Very disappointed!!!

2 August 2022
Unprompted review
Rated 5 out of 5 stars

Stunning meal - so sorry to see it go

Stunning meal - so sorry to see it go

Another wonderful meal, we had a fillet 2 Course Box and The Steak Feast for 6 of us. Everything from the quality of the meat to the detailed cooking instructions for the steak was just superb. I even found a Hawksmoor blood orange gimlet from a previous delivery that was just so good mixed with champagne. A massive thank you to the all Hawksmoor At Home team

15 May 2022
Unprompted review
Rated 5 out of 5 stars

Our first visit and will not be our…

Our first visit and will not be our last what an amazing Resturant we booked on the early menu as going to a show so had the 3 course meal we had potted meal starter which was amazing and had steak and must say the steak was amazing as was the dessert
The building itself is beautiful but I must say the service is top class and many thanks tonight to Asha our waitress who was very attentive and lovely and when we asked her about what the hawksmoor use to be she knew the history
Great Resturant with top class food and staff

7 April 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely delicious!

An exceptional meal! My boyfriend treated me to the Hawksmoor at Home fillet steak meal for Valentine’s Day. This was the first time I had a fillet and it was honestly superb! The steak literally melts in your mouth, with great sides and sticky toffee to finish off this mouthwatering experience! Thank you Hawksmoor (and my boyfriend!)

14 February 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

We had a minor issue with delivery and the customer service was fast, incredibly helpful and went above and beyond. I was speaking with Alex (thank you!). The people I was buying for are Hawksmoor super fans and they're so happy everything was handled so brilliantly well. Great experience all round!

12 February 2022
Unprompted review
Rated 5 out of 5 stars

Mouthwatering Dinner at home

I ordered the Dinner for two meal at home, which I received last Saturday and bloody hell it was lush!
Sour cherry negroni to start, was subtle and fun.
Mouthwatering steak, creamed spinach, thrice cooked chips in beef fat, garlic mushrooms all washed down with a bottle of Rioja. Sticky toffee pudding and clotted cream for dessert.
Every mouthful was delicious and a real treat. All the ingredients were of high quality and our house smelt amazing as we cooked the ingredients, our neighbour's cat jumped through our kitchen window to try get some!
Great quality and all items complementing the others.
The dessert was lighter than expected and marvelous.
Forget any other take/aways - treat yourself to this fantastic meal for a perfect date night in.
Can't wait to try another order from there.

7 February 2022
Unprompted review
Rated 5 out of 5 stars

private dining experience…

Just had a private dining experience for my 50th birthday in Edinburgh, hosted by the fantastic Kyle who looked after us throughout.

The feasting menu was amazing (too much!) and the wine flowed all night in a very relaxed and informal setting.

A memorable evening for us all - thank you.

6 February 2022
Unprompted review
Rated 5 out of 5 stars

Got to be better than turkey!

As Covid meant that our usual family Christmas was impossible this year, our daughter kindly sent us a Hawksmoor roast dinner box, plus a bottle of Sour Cherry Negroni.
What a delicious and easily prepared meal! The meat was absolutely superb, and all the sides and the sticky toffee pudding were beautifully cooked and presented.
With a Sour Cherry Negroni ‘sharpener’ and a bottle of Givry, this was a memorable Christmas dinner.
Next Christmas we hope will be with family; we may well double up on the Hawksmoor at home!

9 January 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic meal outdone by first class customer service

We ordered a Festive Feast for our Xmas day meal. Hawksmoor experienced some courier problems which meant delivery was delayed, twice. They couldn't have been more apologetic, kept us informed at every step and gave us, unnecessarily as it still arrived in time, a significant refund in compensation. I wouldn't hesitate to use them again. I cannot recommend them highly enough.

28 December 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous fillet!

Just had the fillet 3 course box to celebrate my husband’s birthday. Wow! It exceeded all our expectations- delivery very efficient, portions very generous and the quality of the food was first class. Every mouthful was delicious and the star of the show- the fillet steaks- were among the best we’ve ever eaten! Highly recommend this box for a special occasion meal at home, we’ll definitely be ordering again.

21 December 2021
Unprompted review

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