Bought a Patio Weeder today. Dismayed that it is for LEFT handed use only. The handle is set all wrong for Right hand use. The Hand grip is set sideways and is only comfortable for Left Hander's.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Spent nearly £600 and were rushed out in just over an hour, then told to take our desserts to the bar like an inconvenience. Service was dreadful, the waitress was disengaged, and management couldn’t... See more
Went for dinner, Prime cut steak was average and expensive. £155 just for the steak. We got told we had to leave at the same time they took our dessert orders. With this, we noted restaurant wasn’t b... See more
As Covid meant that our usual family Christmas was impossible this year, our daughter kindly sent us a Hawksmoor roast dinner box, plus a bottle of Sour Cherry Negroni. What a delicious and easily... See more
Company details
Contact info
Unit B, Jacks Place, 6 Corbet Place, E1 6NN, London, United Kingdom
- hahfeedback@thehawksmoor.com
- thehawksmoor.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stunning beef
This was not a delivery but a gift of fillet steak to try. Can I say it was absolutely stunning. Beautiful flavour and really tender. Cooked almost as per the instructions on the packet. A bit expensive to buy on a regular basis but if you can afford it definitely buy.
Dinner for two
I ordered the rump lunch for two. The food was magnificent and it felt like I was inside the restaurant. This was a surprise for my wife who had a long stay in hospital. Excellent.
Amazing tasty food and the service was…
Amazing tasty food and the service was outstanding. Thank you.
On our recent visit to Air Street we…
On our recent visit to Air Street we had 2 very tasty filet steaks all cooked to our liking with lovely side dishes to compliment.
Refreshments were top notch.
Staff were all fantastic.
Service is first class.
Looking forward to our next visit.
What a disappointment our table was…
What a disappointment our table was booked for 6.30pm we was told table not ready, 7.15 we chased our table up and a lady took us to our table she was extremely unfriendly and not apologetic at all. Our waiter at our table was brilliant very professional. Sadly all our steaks were over cooked asking for medium and cold, my sons potatoes and spinach arrived so late he had eaten his steak. Overall the food was not to its normal standard which was disappointing!
Anniversary treat…
We were treated by our kids to a Hawksmoor Fillet steak box meal with alcohol for our Golden Wedding Anniversary as we couldn't go out for a meal.
I followed the instructions very carefully and it was absolutely amazing. The steak was the best I have ever had and the sides were beautiful. Soooooooooo tasty!!
I would recommend Hawksmoor to anyone who likes quality food. Don't be put off by having the do the cooking, it could not be easier and really is so good.
Had the fillet steak meal for two
Had the fillet steak meal for two. Cooked on the bbq. Everything that cooked, Beef dripping chips, creamed spinach and mushrooms - exceptional
Hawksmoor Always Deliver
Took my son for his first Hawksmoor and he was just as blown away as I am whenever I visit, I have now been to 5 different Hawksmoor's and all where great food with very good service, first time in the Knightsbridge branch and again I was not disappointed. The Crab on Sourdough bread is my favourite starter followed by the Fillet with MacnCheese and Creamed Spinach sides. fantastic.
Best steak is not an exaggeration !
My wife and I had a dinner yesterday at Hawksmoor for the first time. I was afraid it might be noisy but the food, customer service and the wine defeated anything else.
I didn't have to call the waiter, he was always around asking every now and then if we'd need anything.
I believe this was the best Rib-eye I've ever had in a restaurant !
Definitely many future visits are yet to come !
weird customer service
I am conflicted by this - the food is excellent, but having ordered 10+at home deliveries over the last year i did think I would get better customer service when i got a salmon starter not the one i ordered. I got a curt 'tough that's what you ordered' message. I hate salmon so wouldn't have ordered it - i guess maybe maybe i bizarrely pressed the wrong one - but something slightly nicer given that i've spent about £2k with them over the last year would have felt nicer.

Reply from Hawksmoor
Really delicious foods
Really delicious foods , service was great, thank you guys 👌🏻
A special experience - one to repeat!
From unpacking the box to woofing down the last mouthful, this was a superb experience. For our anniversary, we decided to splash out and go for the chateaubriand HaH experience and weren’t disappointed. The instructions were really simple to understand, the food was delicious and the portion could’ve easily fed 3-4 people with medium appetites. All in all, a fantastic meal and one we’ll certainly repeat again one day.
Hawksmoor 3 course meal.
My wife and I had a meal bought for us for our anniversary. We had the Porter House 3 course box with drinks. Our son did the cooking and have to say the meal was excellent. Couldn’t fault the steak with the two sauces. The ribs to start were just succulent. The accompanying drinks went well with the meal and all of the meal was excellent value.
Came very well boxed and packaged.
I would highly recommend anyone try these. Will be doing this again.
Not fit for purpose
Unfortunately the packaging and delivery service (via DPD) is not fit for purpose.
I have now had 3 failed attempts at a delivery of a single order (2 didn't make it past DPD depot and one that was delivered with wine pouring out of it on my doorstep).
The customer service team are great are organising a replacement box (but it just won't actually get to you) and listening to feedback about the issues, but it evidently isn't taken on board as this morning's notification from DPD that my box was on its way back to Hawksmoor illustrates. A great shame, but 3 failed deliveries out of 3 attempts isn't a fluke.
If you get your food, it will be lovely, but just bear in mind that there is a significant risk of the delivery not actually being made.

Reply from Hawksmoor
Delicious steak
Delicious steak , great service and good price. Recommended
Anniversary treat.
Sent the fillet steak for 2 with alcohol to my daughter and her husband for their anniversary. They were very pleased and said it was delicious, best treat for a home meal. Easy to use instructions and well packaged. They will be ordering this for themselves again and we will definitely be ordering for ourselves too.
Did not Disappoint... Yum Yum Yum
My Husband and i have been looking forward to Hawksmoor for our Anniversary.
We booked a sunday lunch in Manchester.
It did not dissapoint
Warmly and genuinely welcomed upon arrival.
Pre lunch cocktail at the bar.
Bar tender was very personable and attentive,he had a real passion in his job and it showed by the super delicious cocktails ( more please)
The ambience and decor was very warm and relaxing .When it came to our meals SUPER SUPER DELICIOUS
we ordered the fillet steak yum perfection
side dishes where fries and spinach ..mouth watering .
The staff are very friendly and extremely helpful.
we both couldnt fault hawksmoor
even the toilets where great.
we will definitely be back.
friendly relaxed brilliant restaurant
HAWKSMOOR ROCKS .
Fantastic taste, fantastic service.
Had the Shakey Pete bbq pack at the weekend. This is the third Hawksmoor at Home that we have had and all have been fabulous. The meat is amazing, lots of flavour and very tender. It is maybe more expensive than some cook at home kits but the quality is well worth it.
There was a small problem with the bbq pack and I contacted Hawksmoor on the day and got a reply back from Tristan within minutes. The problem was resolved to a very high standard and I can’t fault their customer service.
Will definitely be using them again in the future.
Happy!
I sent the fillet steak @home box for my Dad’s 82nd birthday. Delivery was faultless. From what my Dad told me and having seen the impressive photos, my Mum and he absolutely loved the whole experience (and are saving the sticky toffee pudding for tomorrow). My Dad said that it was one of the best steak dinners that he can remember having - and if that’s not an endorsement, I don’t know what is! Thanks Hawksmoor - love your restaurants and it’s brilliant that you’re really delivering on the @home experience too.
The main reason for going to Hawksmoor was poor
I have eaten in Hawksmooor before and raved about it, my wife said that for a special occasion i had to take her
we went to Hawksmoor at Seven Dials at lunchtime on the 7th August and every ting was as expected until it came to the food.
I had a salad starter which was ok except that the croutons were soft, my wife starts was fine, we both ordered steaks, after all what else would you order in Hawksmoor?
Both steaks were coked well but the quality was poor, being very tuff and both were left only partly eaten, the waiter did ask if there was a problem and I know we should have complained but we didn't, we had the cheese and biscuits, paid the bill and left.
We will eat at Hawksmoor again but maybe not Seven Dials
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







