The Home Delivery Guys logo
Visit website

The Home Delivery Guys Reviews 

188
•
TrustScore 4.5 out of 5

4.7

Courier and Delivery Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery staff for being exceptionally helpful, polite, and efficient when carefully bringing large furniture items directly into the right rooms. People also appreciate the convenient live tracking systems, clear advance notice, and regular text updates that keep them fully informed throughout the delivery journey. Though some reviewers experienced minor delays outside their scheduled delivery windows or felt that communication during the process could have been better handled. A few individuals also mentioned encountering frustrating issues with misplaced items or stressful organizational challenges prior to final arrival.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, praising the helpful and polite drivers.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Service

Consumers find service to be exceptionally positive, describing it as professional, friendly, and reliable.... See more

Product

Customers consistently note positive experiences with product, expressing delight with their purchases and... See more

Customer service

Customers report a high level of satisfaction regarding customer service, highlighting constant communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guys drove down to the Isle of Wight with our Signature furniture order. We were kept informed of their progress and they arrived at the beginning of the agreed delivery slot. They then carried ev... See more

Rated 5 out of 5 stars

Paul and Brad delivered and installed our kitchen/dining room sofa on time in the most efficient and friendly manner. No mess left and all packaging materials taken away. Thanks guys, would definitel... See more

Rated 5 out of 5 stars

The two delivery men were terrific! Nothing was too much trouble, and they made sure I was happy with everything from start to finish. They went the extra mile by laying cloths down to protect the gla... See more

Rated 5 out of 5 stars

Re: Range cooker delivery. Great communication and friendly, prompt service. Assisted moving the item right into place. Could see it was safely stored/packaged in the van. Very much appreciated, would... See more

Company details

  1. Courier and Delivery Service
  2. Courier service
  3. Delivery Service
  4. Shipping and postal service
  5. Delivery Company
  6. Shipping service

Written by the company

Home delivery service offering 2-man home delivery within the UK and Northern Ireland. We also arrange returns to Victorian Plumbing and Bathroom Mountain. You can book delivery to Northern Ireland and a courier to Northern Ireland. We offer 1 or 2-man delivery of tables, sofas, mattresses and other furniture and large items.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(188)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service. Have used them twice for collection and delivery of large furniture items.
Prompt , reliable, kept updated as to progress.
Paul the driver was very pleasant and helpful.
Would highly recommend.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Lee and kelvin delivery

Lee and kelvin have delivered all my stuff today ..very nice pleasant and helpfull guys..everything was there and in perfect condition ..really reliable excelent service ..highly recomend ..100 percent

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Incredible service

Incredible service from The Home Delivery Guys. From the outset customer service, communication and tracking of the delivery were excellent and the delivery guy was so polite and helpful - a fantastic experience all round. Would highly recommend.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Service from a great Team!

Dan delivered our item as scheduled. Service is great and your team are very professional. Would recommend you to any business.

I sincerely hope that you look after your employees as they are hard working and carrying heavy items!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Andy was timely, helpful, friendly and very considerate. He treated our delivery with care, delivering a large item to the room in our flat. Hope to see Andy and this courier again.

13 December 2025
Unprompted review
Rated 4 out of 5 stars

Excellent delivery by Andy

Excellent delivery by Andy and his colleague. Great tracking system which continuously updates the delivery times. Only knocking star off as my original delivery time was scheduled between 12:10 and 3 and ended up at nearly 8pm, but it wasn’t so bad as with the tracking system I could see exactly where he was

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Perfect delivery

Perfect delivery, poor chap had driven across half of England and wales by the time he got here. I hope he’s paid well? Polite and helpful,and parcel in perfect condition. Look after him!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service, great communication

Took a few wrong turns ordering various bits for my bathroom fitter, and returning a bath and toilet to two different suppliers is a bit of a nightmare - The Home Delivery Guys were just what I needed, they arranged pickup of both items at the same time and shared helpful progress updates (unlike various bathroom suppliers) Couldn’t recommend more!

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The tracking link was incredibly helpful & Andy & his colleague were great & extremely helpful & friendly

30 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look