The Honest Bison Reviews 893

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I received thawed, opened meat! They do not package their meats to stay frozen during shipment, the packages aren’t sealed well and opened during shipment, blood in the box. All meat ruined!! VERY UN... See more

Rated 5 out of 5 stars

The customer service is excellent! The Bison Filet, Elk Tips (bite-size), & Elk Burgers are our favorites so far. The steaks are tender, juicy & taste fabulous!!! We haven't tried everything yet in... See more

Rated 5 out of 5 stars

We have enjoyed elk medallions and venison loin so far-- simply prepared on the grill, which takes little time. We look forward to trying bison cuts as well. The medallions were delicious and made for... See more

Rated 5 out of 5 stars

FULL DISCLOSURE: my HYPOallergenic puppy is VERY allergic to ALL proteins except venison and lamb, and just about all veg and grains too! Doing a thorough search of ingredients in all the wholesome d... See more

Company details

  1. Butcher
  2. Food products supplier

Written by the company

The Honest Bison was founded on one very simple truth: we believe everyone deserves access to food they can trust. Our goal is to bring more unprocessed, naturally-raised, quality meats back into people's kitchens and, more importantly, bring transparency back into today’s food system.


Contact info

4.0

Great

TrustScore 4 out of 5

893 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It was very quick and packaged well.

It was very quick and packaged well.
I appreciated being able to order bison and grass-fed beef. I
Wish I had a bigger freezer to order more than I did!
Thank you,

4 April 2023
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Reply from The Honest Bison

Thank you Robynne!
We are grateful for the trust you've placed on us to serve you and your family. Pro tip: watch for sales on chest freezers at Costco, Home Depot and other big box stores.
Best regards, Sean

Rated 5 out of 5 stars

Shipment needs more dry ice.

I haven't received my first shipment yet but I'm hoping that they listened to my warnings about putting enough dry ice in for it to stay frozen as it passes through Phoenix on the way to my house in the much cooler Flagstaff area. I will get back to you. It didn't go through Phoenix but went through a very hot area of California and arrived with all the dry ice melted. It was not enough but fortunately the product was still frozen. I will not order again until next winter. Obviously, the packaging is not going to make it in the summer and $95 for overnight is more than I can afford to spend. I was very happy with the product and I will definitely order again just not until winter.

1 April 2023
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Reply from The Honest Bison

Hi Lynn, your order is in route!
Sean

Rated 5 out of 5 stars

Great burgers at a good value, IMO.

The order of "Wild Burgers" is my second order from Honest Bison. The burgers arrived earlier than anticipated (Thanks!!) I've been looking forward to trying these varieties as of meat as burgers. The elk burger didn't disappoint, Looking forward to the next!!

1 February 2023
Rated 5 out of 5 stars

First time customer very impressed with this companies responsibility & initiative for quality care & customer experience.

I am a first time customer who purchased a pretty large order of elk & venison bones to make my own broth with. This order unfortunately experienced significant delays (about a week has gone by and I still haven’t received an update from the carrier), and an associate from the customer experience team made first contact and emailed me directly asking if I had received the order. I provided the associate with what vague information the carrier had provided me, and without any further question the next email I received was a reshipment at the companies cost. Admittedly, I’m sure this was mostly out of concern for the quality of the product but the fact that a representative was on the case without me having to inquire through support on my own time speaks volumes to me as a first time customer, and bodes confidence that this company cares about my experience.

I am eager to receive the product and work with it, but I felt it necessary to share my experience here since the company took their time & initiative to reach out and reship on their own accord.

28 February 2023
Unprompted review
Rated 2 out of 5 stars

Original arrived thawed out due I…

Original arrived thawed out due I assume to shipping issue Although not the fault of Honest Bison, the did reach out and offered to replace to their credit, However, over two weeks later, the new steaks have not arrived. Had Valentine dinner planned. $200 later still hoping to try the product.

17 January 2023
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Reply from The Honest Bison

Hi Matthew, So sorry for the delay on your replacement order. There was a miscommunication on our end but I believe your order is on the way to you via overnight and should arrive in time for tonight! We hope you have a wonderful Valentine's evening. Thank you for your patience. xo

Rated 5 out of 5 stars

The quality of the meat is outstanding.

The quality of the meat is outstanding.

The meat always arrives still frozen unlike other companies. This has made incorporating organ meat into my diet much easier.

7 February 2023
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Reply from The Honest Bison

Hi Matt, Thanks so much for taking the time to write us a review. We're so grateful that we could help. you integrate more organ meat into your diet — and are thrilled to hear that the quality is outstanding. Thanks for trusting us to nourish you.

Rated 5 out of 5 stars

Quick and easy to order

I ordered bison testicles for my fantasy football punishment and they were delivered within a few days.

1 February 2023
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Reply from The Honest Bison

Oh my! Sorry to hear you lost your fantasy football bet but we hope your "punishment" tasted ok in the end ;) Happy to help out with fast shipping!

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