I placed an initial order of £70 plus , and then was sent an email informing me the particular tobacco is out of stock, which is fair enough. I was then advised to choose an alternative (this was... See more
Company replied
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See what reviewers are saying
Finally I found good tobacco in UK and placed an order. Unfortunately not everything what I ordered was in stock, so we just swapped it for a different tobacco. Had problems with Royal Mail (as... See more
Great products, great service. They are very helpful if you have any questions, delivery is fast, and overall helpful and professional team.
I know there are negative reviews from customers who received a re-packaged Shisha molasses, but from what I understand these always come in 1kg tubs and seller has to re-package it to smaller amounts... See more
Company details
Written by the company
UK Hookah vendor , Supplying the best hookahs from around the world at the best prices
Contact info
United Kingdom
- thehookahclub.co.uk
3.9
Great
74 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very good customer service!
Very good customer service!! Given a lots of suggestions for me to pick my flavour!
7 August 2022
Fantastic service
Fantastic service - some products were sold out but over chat - provided great alternative flavours I hadn't had before.
Delivery was fast. Will be my go-to for flavours and potentially other shisha products.
12 June 2022
Great service and fast delivery
2 June 2022
Brought flavours well happy recommend…
Brought flavours well happy recommend anyone buying flavours thank you
28 May 2022
Solid overall
Excellent choice of selection and arrivals always on time and competitive prices. Would recommend for flavours.
6 March 2022
All good about the quality
19 November 2021
Great product range & customer service
There is a great product range, with impeccable customer service. I was informed of this company through a relative: I would recommend this business to a friend.
20 October 2021
Unprompted review
Brilliant service
10 October 2021
Good service
15 September 2021
It would be the best in the country
It would be the best in the country, if the delivery fee wouldn’t be a bit cheaper. But they do lots of discounts so can’t really complain
21 August 2021
Excellent service start to finish!
Excellent service from discussing what to to buy all the way to swift delivery….would definitely recommend!
18 August 2021
Unprompted review
Excellent customer service and products.
5 August 2021
Excellent flavor.
5 August 2021
Highly recommended
Have order a few times now and has always been easy to order, with great communication and super fast delivery.
5 August 2021
Absolutely Fantastic Service
The ordering process online was very smooth, no quibbles. I was lucky to order through the free next day delivery promotion which was great.. the courier did cause some delays but it was nothing which couldn't be resolved and the guys at thehookahclub handled it great and had our issues resolved straight away. All in all, a great service and I have definitely found my new go to hookah store.
4 August 2021
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