The Hour Club Reviews 29

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Gabriel isn’t just a true gentleman but a real watch enthusiast as well with a great knowledge of watches. Everything went really smoothly. Will definitely buy more watches from him! Well recommend... See more

Rated 5 out of 5 stars

Gabby is one of the nicest and most professional people you could meet. I have not bought a watch from him, but I wouldn't hesitate to recommend him. He worked for me for many years and he was by far... See more

Company replied

Rated 5 out of 5 stars

First purchase of a luxury watch, wow what a superb experience! Gabriel was thorough and detailed and answered all my questions quickly and with professionalism. I am really enjoying owning my new H... See more

Company replied

Rated 5 out of 5 stars

Couldn't have asked for a better service. I was recommended by a friend to enquire with The Hour Club and I’m so thankful I did. They were extremely helpful from start to finish in finding my ideal wa... See more

Company replied

Company details

  1. Watch shop

Information provided by various external sources

The definitive home of luxury timepieces. We continuously search every corner of the world for certified original luxury timepieces, just for you. Every watch is expertly vetted and guaranteed.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Faultless service

Faultless service, been a pleasure to deal with Gabriel. Very patient, professional & friendly process, if you’re considering buying a quality watch - you’re in safe hands.
Can’t recommend highly enough.

2 December 2020
Unprompted review
Rated 5 out of 5 stars

Not your average dealer!

Gabriel isn’t just a true gentleman but a real watch enthusiast as well with a great knowledge of watches.
Everything went really smoothly.
Will definitely buy more watches from him!
Well recommended!

24 October 2020
Unprompted review
Rated 5 out of 5 stars

Great support and service from Gabriel

Great support and service from Gabriel. He Did everything possible to advise and ensure I was comfortable with what is a big financial transaction, and his commutation and service has been exceptional.

4 August 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

Thanks for the support and kind words Mr Hamill. We look forward to seeing you again, soon.

Rated 5 out of 5 stars

Unbelievable Service from Gabriel

Unbelievable Service from Gabriel, the watch was as described and was with us promptly. Will be shopping with The Hour Club again! Thanks once again.

4 August 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

Thanks so much, Harry. Much appreciated.

Rated 5 out of 5 stars

ROLEX GMT (pepsi)

ROLEX GMT (pepsi)
Excellent service from a company that goes the extra mile. James was a delight to deal with and brought the three watches for me to choose in comfort of my own home. "TOP GUY"
Phill from Manchester

1 June 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

Thank you, Phill. We appreciate you taking the time to leave such a positive review. We look forward to seeing you again, soon!

Rated 5 out of 5 stars

2019 Rolex Sub Date

Great watch, hassle free transaction, nice addition to my collection.

I would highly recommend this company; good, honest and passionate dealer.

Thanks,

Grant

31 May 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

Thank you for the positive review, Grant! We appreciate it.

Rated 5 out of 5 stars

Great service, brilliant new Rolex Agent

During these strange times not everything seems as it might be?. I was looking to purchase a Rolex GMT master 2 CHNR. I was browsing Ebay and I came across a listing for a watch being sold by The Hour Club, at that point the company was unknown to me. After some due diligence I decided to purchase the watch with some reservations as normally would not purchase this type of item of this value without it being seen.I made the Acquaintance of James, one of the directors and the experience only got better. He was very helpful, knowledgable and honest regarding the history and condition of the watch, It is absolutely perfect. A theft check was carried out with the Watch register and a copy provided to me for reassurance. When the watch was delivered it was decided I required a further link. James again was more than helpful and acquired the item when requested. I cannot praise enough James for the experience in purchasing my watch and the service that was provided by The Hour Club. I have no reservations in recommending The Hour Club to friends and will use them again in the future.

19 May 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

We appreciate the kind words and positive review. Thank you so much!

Rated 5 out of 5 stars

Rolex gmt

Super happy to purchase a Fantastic Rolex GMT master 2 from Gabriel.. Very patient with me ..Just Great guy

19 May 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

Thank you so much!

Rated 5 out of 5 stars

Fantastic all round!

Fantastic service, great product knowledge, excellent prices and great banter! Thanks for all your help. I’ll definitely continue to purchase from here.

15 May 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

Thanks Mr Khosla. We're always keen on good service with some added "great banter". Hope to see you again soon!

Rated 5 out of 5 stars

There is no better Rolex dealer!

Without a doubt best customer service and exceptional experience when buying a premium watch.
Would highly recommend The Hour Club and will buy more in the future!
Great work!

10 May 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

Thank you so much, Lloyd. We appreciate the kind words and look forward to seeing you again, soon.

Rated 5 out of 5 stars

Superb Customer Service

Gabriel is a class act and his knowledge of Rolex is unsurpassed.

His customer service from start to finish was impeccable. I would thoroughly recommend him and hope to buy more watches from him in the coming years.

10 May 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

Thank you so much David. We truly appreciate you taking the time to leave a positive review like this one. Looking forward to seeing you again, soon. Best, Gabriel.

Rated 5 out of 5 stars

Excellent service from start to finish

Bought the Rolex hulk watch, brilliant service from start to finish, absolutely faultless and will be buying another watch from them in the future.

5 May 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

Thank you so much Gary! We're delighted that you're happy. Enjoy the Hulk!

Rated 5 out of 5 stars

Should be anyone's first port of call for a Rolex.

I'd been looking at purchasing a Rolex for a number of years and really seriously in the past few months. I hadn't heard about The Hour Club before I stumbled across the company via an eBay listing. After seeing their stock on thehourclub.co.uk, I gave them a call. I dealt throughout with James who was extremely helpful and knowledgeable. He was more than happy to provide additional photos and even a personalised video of the actual watch I was interested in purchasing. Once I committed, the watch was dispatched the same day for delivery the next day and communication in terms of updates was exceptional. Luxury products require an appropriate level of service and The Hour Club were easily up to standard in this regard. I would have no hesitation in recommending The Hour Club to anyone, friends and family included. Should I ever be fortunate enough to be in the market for another Rolex, The Hour Club would absolutely be my first port of call.

2 May 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

Hello Tristan, Thank you so much for this very positive review! It is feedback such as yours that keeps us working hard to provide the best possible experience to all of our customers. We hope your new Rolex brings you many, many years of joy!

Rated 5 out of 5 stars

The best experience for buying a Rolex

There’s not enough stars here to show how good these guys are. Purchasing my first Rolex Submariner off Gabriel was fantastic. Such a nice man to deal with and made everything so easy. Will defo be back again for another. You can buy off them with 10000% confidence once again thanks guys!

27 April 2020
Unprompted review
The Hour Club logo

Reply from The Hour Club

Hello Luciano. Thank you so much for the kind review. We hope you enjoy the Submariner for many many years to come.

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