House Of Brands Furniture Reviews 

224
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, appreciating the excellent assortment and unique styles. Many people highlight the exceptional staff, described as friendly, helpful, and respectful, providing great guidance and support. The delivery service is frequently commended for being prompt, well-scheduled, and often ahead of expectations, handled by professional teams. However, some customers noted concerns regarding order fulfillment and delivery communication. A few people experienced longer lead times, a lack of delivery notifications, or items not being delivered as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items like sofas, dining sets,... See more

Delivery service

Customers consistently note positive experiences with delivery service, often praising the speed and... See more

Quality

People report positive experiences with quality, consistently describing products as high-end, elegant, and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, politeness, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited the shop on Bury New Road. The displayed assortment of furniture was fabulous . Bought a marble topped round table and chairs. Staff really pleasant and did not pressurise us at all . Delivery... See more

Rated 5 out of 5 stars

Everything ! Starting from the attention given before I ordered to when my sofa arrived. I wasn’t sure of which sofa to choose and the sales man didn’t get angry with me being indecisive; we did live... See more

Company replied

Rated 5 out of 5 stars

Exceptional. After being let down I have very high profile local furniture company house of brands were able to supply a lamp that have been on order with the other company for months before beingtold... See more

Company replied

Rated 5 out of 5 stars

Absolutely friendly and helpful staff! They sourced my exact chairs in the colour i wanted! Even went to the trouble of keeping in touch over the delivery and went above and beyond to get my beautiful... See more


Company details

  1. #252 of 401 best companies in Home Furniture Shop
  2. #66 of 115 best companies in Bed shop
  3. #131 of 228 best companies in Bedroom furniture shop
  4. #36 of 54 best companies in Furniture Accessories
  5. #80 of 114 best companies in Living room shop
  6. #62 of 93 best companies in Sofa store

Written by the company

✨ Looking to transform your home with luxurious furniture without breaking the bank? Our Manchester‑based furniture store is your go‑to destination for stylish, high‑quality pieces at affordable prices. Whether you’re furnishing a new home or upgrading your current décor, we specialize in elegant sofas, dining sets, bedroom furniture, and statement accessories designed to elevate every living space. 💳 To make your dream home more accessible, we offer flexible financing options, allowing you to invest in premium furniture with ease. Plus, enjoy free delivery on all orders—whether you shop online from the comfort of your home or visit our stunning showroom in Manchester to experience our collections in person. 🏡 Our mission is simple: to provide customers with exceptional value, combining luxury design with unbeatable affordability. With a wide range of modern, classic, and contemporary styles, you’ll find the perfect fit for your taste and lifestyle. 🌟 Don’t settle for less when it comes to your home décor. Choose our trusted furniture store for quality, service, and style. Visit us today or browse online to discover why we’re Manchester’s leading choice for affordable luxury furniture.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

224 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(224)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website was really straightforward

Website was really straightforward
And u was really surprised of how quick they arrived
Beautiful quality

14 August 2025
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your review!

We really appreciate you choosing House of Brands and are delighted that you found our website easy to use, received your order quickly, and love the quality.

Rated 5 out of 5 stars

Very nice and elegant coffee table look…

Very nice and elegant coffee table look awesome in my living room

20 August 2025
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Reply from House Of Brands Furniture

Thank you so much for your lovely feedback!

We’re delighted to hear that your new coffee table looks elegant and fits perfectly in your living room.

Rated 5 out of 5 stars

Super happy with my purchase

Customer service was excellent efficient and communicative throughout the entire process of my sofa being made. They kept me informed every step of the way, promptly answered all my questions, and the delivery arrived right on time. The sofa itself is incredibly luxurious

23 July 2025
Unprompted review
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Reply from House Of Brands Furniture

Thank you so much for your wonderful review!

We’re thrilled to hear that you’re happy with your new sofa and that our team could provide excellent, attentive service throughout the process. Your kind words truly mean a lot to us!

Rated 5 out of 5 stars

Very helpful when ordering

Very helpful when ordering, great prices, good quality and great delivery time.

30 June 2025
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Reply from House Of Brands Furniture

Thank you for taking the time to share your experience!

We’re thrilled that our team could assist you, and that you’re pleased with the quality, pricing, and delivery of your order.

Rated 5 out of 5 stars

Really good experience with house of…

Really good experience with house of Brands, I purchased 3&2 seaters sofas, the quality was outstanding, the sofa in incredibly comfortable and well made, the delivery drivers were very kind and helpful xx

16 June 2025
Unprompted review
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Reply from House Of Brands Furniture

Thank you so much for sharing your experience!

We’re thrilled that you love your 3- and 2-seater sofas and that they’re comfortable and well-made. It’s wonderful to hear our delivery team made a positive impression too!

Rated 4 out of 5 stars

Really good experience with house of…

Really good experience with house of brands. Communication was brilliant. The only issue we had was the delivery driver dropped off the wrong parcel

15 June 2025
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Reply from House Of Brands Furniture

Thank you for your feedback!

We’re glad to hear that our communication and overall service met your expectations. We sincerely apologise for the delivery mix-up and appreciate your patience while it was resolved. Your experience helps us improve, and we hope you’re enjoying your order now!

Rated 5 out of 5 stars

I purchased a corner sofa and a coffee…

I purchased a corner sofa and a coffee table from House of Brands, and the quality is absolutely outstanding, especially for the price. The sofa is incredibly comfortable and well-made, and the coffee table adds a perfect touch of style. Excellent value and craftsmanship. Highly recommend!

3 June 2025
Unprompted review
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Reply from House Of Brands Furniture

Thank you so much for your fantastic feedback!

We’re thrilled to hear that you love your corner sofa and coffee table, and that you’re impressed with the quality, comfort, and style. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Brilliant products and service

5 June 2025
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you for sharing your experience!

We’re thrilled that you’re pleased with our products and service. It’s wonderful to know our efforts made a difference!

Rated 5 out of 5 stars

valentino pu leather knocker chair

great product, keenly priced quick delivery, good quality, would use again and recommend.

29 May 2025
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Reply from House Of Brands Furniture

Thank you so much for your feedback!

We’re delighted to hear that you’re happy with your Valentino PU Leather Knocker Chair and that our pricing, quality, and delivery met your expectations. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Ordered with 4-5 week delivery and…

Ordered with 4-5 week delivery and goods were here in a week.
I love these chairs they are so stylish and great quality.
I will definately be shopping again!

27 May 2025
Unprompted review
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Reply from House Of Brands Furniture

Thank you so much for sharing your experience!

We’re thrilled your chairs arrived sooner than expected and that you love their style and quality. We can’t wait to welcome you back for your next purchase!

Rated 5 out of 5 stars

It’s really nice and I’m very happy…

It’s really nice and I’m very happy with this thank you so much for this! 😃

15 May 2025
Unprompted review
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Reply from House Of Brands Furniture

Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with your purchase. It means a lot to us, and we truly appreciate your support!

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from ordering on the telephone right up to delivery. They even went out of their way to get me an extra item from the supplier that wasn’t on their website. They stuck to their word on time of delivery and the delivery team were very friendly and professional. I also saved money from a different supplier. Well done HoB 👏🏼👏🏼

15 May 2025
Unprompted review
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Reply from House Of Brands Furniture

Thank you so much for your wonderful feedback! We’re thrilled that our team could go the extra mile for you and make your experience seamless from start to finish. It’s fantastic to hear you’re happy with the service, delivery, and savings. Your kind words truly mean a lot to all of us at House of Brands!

Rated 4 out of 5 stars

Good quality garden set

Ordered a rattan corner firepit set - really wanted the Asha and after ordering I was informed that there would be a delay with this set and so had to chose a replacement. Whilst this was disappointing the communication was excellent and the delivery of the replacement garden set was super quick and we’re really pleased with it. Table not too bad to assemble. Looking forward to using it this summer ☺️

3 May 2025
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you for your detailed feedback! We’re glad our communication helped keep you informed, and that you’re happy with your replacement garden set.

Rated 5 out of 5 stars

Amazing customer service

I ordered dining table and chairs absolutely amazing quality I’m really happy. Also, the seller has been really good and helpful with my order absolutely great amazing customer service and amazing product. Highly recommended. I am actually planning to get more stuff for the house from the company. Absolutely amazing.

22 April 2025
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Reply from House Of Brands Furniture

Thank you so much for your amazing feedback! We’re thrilled that you’re happy with your dining table and chairs and that our team could provide helpful service throughout. It’s wonderful to hear you’re planning to shop with us again — we can’t wait to help you find more beautiful pieces for your home!

Rated 5 out of 5 stars

Great quality product at the best…

Great quality product at the best price. My cream clover stool is fantastic quality and I love it. A little slow for delivery due to supply issues, but well worth the wait! Thank you

24 April 2025
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you for your kind feedback! We’re delighted to hear that you love your cream Clover stool and that the quality met your expectations. We appreciate your patience with the delivery, and it means a lot that you think it was worth the wait!

Rated 5 out of 5 stars

Giinger jar

Great service love our ginger jar. It came well packed.

15 April 2025
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Reply from House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Rated 5 out of 5 stars

I have brought a nest of table from house…

I have brought a nest of table from house of brands furniture which I’m so happy with my purchase and price was very good to I would definitely recommend family members and friends thankyou.

24 March 2025
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Rated 5 out of 5 stars

Amazing Service from Ameer

Amazing Service from Ameer

I recently bought a gorgeous dining set and sofa from House of Brands and had the pleasure of being served by Ameer, he is very friendly, knowledgeable, and helpful. Thank you Ameer for your service. Will definitely be shopping here again!

3 April 2025
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Rated 5 out of 5 stars

I had an amazing experience and…

I had an amazing experience and extremely happy with the products, furniture is extremely good quality!!! Ameer was very attentive and helped me throughout the whole experience!

11 April 2025
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Rated 5 out of 5 stars

Absolutely delighted with our new sofa…

Absolutely delighted with our new sofa and dining set! The furniture is truly elegant and exceeded our expectations. But what really made the experience stand out was the exceptional service from the staff. They were helpful, knowledgeable, and brilliant. Special mention to Ameer, who went above and beyond to ensure we found the perfect pieces for our home. His dedication and expertise were impressive. Highly recommend House of Brands to anyone looking for quality furniture and outstanding customer service!

9 April 2025
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

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