the ilabReviews 

278
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My iPhone battery started playing up after 6 months of normal operation, the phone would cut out despite having a good charge, and then reboot! I took the phone in and had a new battery fitted in unde... See more

Rated 5 out of 5 stars

I was given an Ipad Air 2 but it was locked into the previous owners new ipad. Both myself and the previous owner called into the ilab in Barnstaple and my problems was solved in a very efficient and... See more

Rated 5 out of 5 stars

So Elderly friendly Over the years I lab have been my first stop with i phone repairs. Always quick and friendly. They have also given me extra time to explain software issues and how to rectify th... See more

Rated 5 out of 5 stars

It is always an absolute pleasure to seek the help and support from any of the team at Ilab. Their attitude is exemplary, always trying their best to solve a problem in a calm and non judgmental way.... See more

Company details

  1. Mobile phone repair shop

Written by the company

Mobile Phone Repair Shop


Contact info

5.0

Excellent

TrustScore 5 out of 5

278 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(278)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arlo and the team at ilab are superb

Arlo and the team at ilab are superb. They’ve been servicing our phones and tablets for a number of years and their service is always first class. They are always very friendly and always find a solution and their pricing is very fair and reasonable.
There are a number of options in the High a street but I will always use Ilab because they have always gone above and beyond to help.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly and helpful.

Very friendly and helpful.
The job was done in no time at all.
I was lucky enough to encounter another customer who had dropped their phone and blocked the charging port. This repair was also done in no time at all.
Two happy customers in 10 minutes.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

We went into ILab with a phone problem…

We went into ILab with a phone problem , the staff were brilliant they solved the problem in minutes . They were friendly knew their job .I would go again we also bought a phone case and that too was very cheap and a good quality

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful! Thank you

Arlo was really helpful, assisting me to choose the right screen protectors for my new phone - he then fitted them for me too!

He also mended my daughter’s watch for no charge. Happy customer! Thank you

17 May 2024
Unprompted review
Rated 5 out of 5 stars

iphone repair

i had brought my iphone into ilab with a glitching screen, and barely any response from the phone, within an hour it had a new screen and was fully working again at a super low cost!
genuinely couldn’t thank the guys enough in the store!
highly reccomend!

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Sorry For The Late Review

Sorry For The Late Review , Been Into The Ilab On Numerous Occasions With IPhone And IPad , I’ve Had An Excellent Service , Most Helpful Above And Beyond Service , I’ve Dealt With John & Connor I Would 100% Recommend Ilab Thank You Mark From Ilfracombe

13 May 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic team

What a fantastic team. Efficient, speedy and knowledgeable. Great prices and great peace of mind. Will definitely use their service again. 5 stars⭐

30 April 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look