the ilabReviews 

278
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

My iPhone battery started playing up after 6 months of normal operation, the phone would cut out despite having a good charge, and then reboot! I took the phone in and had a new battery fitted in unde... See more

Rated 5 out of 5 stars

I was given an Ipad Air 2 but it was locked into the previous owners new ipad. Both myself and the previous owner called into the ilab in Barnstaple and my problems was solved in a very efficient and... See more

Rated 5 out of 5 stars

So Elderly friendly Over the years I lab have been my first stop with i phone repairs. Always quick and friendly. They have also given me extra time to explain software issues and how to rectify th... See more

Rated 5 out of 5 stars

It is always an absolute pleasure to seek the help and support from any of the team at Ilab. Their attitude is exemplary, always trying their best to solve a problem in a calm and non judgmental way.... See more

Company details

  1. Mobile phone repair shop

Written by the company

Mobile Phone Repair Shop


Contact info

5.0

Excellent

TrustScore 5 out of 5

278 reviews

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1-star

No history of asking for reviews

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5.0

All reviews

(278)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Barnstaple shop brilliant!!

It was a really helpful and informative visit to explain how much my old phone was worth and explained exactly what was going to happen !! I then had a follow up call to say the money had been put into my account It was a real pleasure to have someone so nice to serve me.

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I was served by Arlo, who was very helpful and accommodating considering my request was a bit unusual (a soldering repair job). All round excellent service.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

really helpful

really helpful, polite and patient with someone not very adept at these things.

got quote from several phone repair businesses in the area, this was by far the most helpful and actually was the cheapest as well!

Would have used them anyway because of their manner, they actually enjoy the work they do - even though they were obvious phone boffins they still managed to talk to everyday english to the uninitiated! really lovely customer service!

have used them before and they were just as superb, so they are consistently good!

Thankyou - thoroughly recommend them

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Xbox controller repair

Arlo at the ilab was absolutely amazing. Took in my Xbox controller on the off chance they could repair it and they did a fantastic job which saved me buying a new one. Would highly recommend them to anyone who has any tech that might need looking at.

23 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service 5*+

Wow I had smashed the screen went to ilab for a quote, very competitive I chose their premium service as it included a lifetime warranty and also a tempered glass screen protector, I left my phone there for an hour and it was restore to perfection, I really can’t rate these lads high enough, thank you guys 5* service.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - I brought my iPad in to sell and after offering me a lower price than I had seen elsewhere, I explained this to them and they matched the price! Then took my details and was told I would receive a call once it had passed the checks, 15 mins later and they are calling me with the good news and received the money in my bank within the hour. My family has always used these guys and will definitely be using again in the future 👍

24 February 2024
Unprompted review

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