Amazing service from Leon, Mack and everyone who helped. They went above and beyond and helped with all the details to make the trips booked smooth and issue-free.. very prompt service and always avai... See more
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Review summary
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Thomas Miller helped me so much - I made an error on my American airline flight and was in the 24 window. He was very helpful getting me on an earlier flight because he warned there would be connectio... See more
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From the beginning to the end of fixing a serious booking error on my end, Anna was polite, proactive and did every she could to reassure me that the situation would be fixed and to the best of her a... See more
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0Agent Allen Roy. Allen has assisted me so many times when making flight arrangements. He understands that I am 80 and not Techy so he helps me every step of the way helping me to understand everyth... See more
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Company details
Written by the company
Infinity travel allows you to plan your dream vacation at affordable prices. From flight booking to hotel booking, we manage it all. Book your flight and hotel at cheap price. We help customer to book cheap flight and book cheap hotel as per their budget.
Contact info
17875 Von Karman Ave Suite 150 & 250, 92614, Irvine, United States
- 17609997119
- support@theinfinitytravel.com
- theinfinitytravel.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Walter was very patient and…
Walter was very patient and professional. She was able to assist me in a most courteous manner.
4 March 2026
Reply from Infinity Travels
Hey Joann,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Great employ fixes screwed-up system
Alan resolved the problems caused by poor programming and terrible protocols
1 March 2026
Reply from Infinity Travels
Hey Bailey,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
I’m very delighted with Dominic’s…service
I’m very delighted with Dominic’s service. He did help me from the start and finish my trip. I connected him when I was in Canada and he manage to find the best deal for the next day flight. All the best to you Dominic.
Best Regards
Aygun Mustafaeva
27 February 2026
Reply from Infinity Travels
Hey Mustafaeva,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Reply from Infinity Travels
Hey Linda,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
My name is Tonya King
My name is Tonya King, I received excellent customer service from Stuart Smith. He was very helpful, very polite and it was a pleasure speaking with him. I would recommend his customer service to anyone.
24 February 2026
Reply from Infinity Travels
Hey Tonya,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Very good customer service
16 February 2026
Reply from Infinity Travels
Hey Gina,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
I spoke with Phillip Martin on 2/20 to…
I spoke with Phillip Martin on 2/20 to make my orginal flight. I rarely travel and was very nervous. He made everything so easy an understandable. By the end of the call I was very at ease an comfortable with my decisions. I spoke with him on 2/23 and again he was very easy to talk to and understood my problem. Again I left the phone call with confidence I have made good choices. He explained everything and gave understandable examples. Answered my questions and added information I did needed but did not know enough to ask. He seemed well informed.
23 February 2026
Reply from Infinity Travels
Hey Carol,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Roman was incredibly helpful.with…
Roman was incredibly helpful.with naavigating the new seating policy - what i wasted 7 hours on, she did in 10 minutes, maybe less
23 February 2026
Reply from Infinity Travels
Hey Ray,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Reply from Infinity Travels
Hey Michael,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Thomas Miller was very helpful and…
Thomas Miller was very helpful and efficient with my problem. Simply the best
21 February 2026
Reply from Infinity Travels
Hey Vivian,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Reply from Infinity Travels
Hey Emily,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Very good service
19 February 2026
Reply from Infinity Travels
Hey Henry,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Scammers
Scammers, I lost my flight and called the number I found for lost flight, to get to this scamming company, stressed out for missing the flight, i should understand it war scamming when a indian guy answered for missing a finnish
airline, he said I had to pay the price differenc, when I look at finnair.com I found out that i payed three times as much as ordering a new ticket myself from Finnair.and I had to buy luggage on the airport beside of this shit. If you miss the flight, never contact these Indian thieves.
19 February 2026
Unprompted review
Reply from Infinity Travels
Dear Fredrik Petrovic Huseby,
We’re truly sorry to hear about your experience and understand how stressful it can be to miss a flight, especially when you’re trying to resolve it quickly. Situations like this can feel overwhelming, and our intention was genuinely to assist you in getting to your destination as soon as possible.
When you contacted us regarding your missed flight with Finnair, our team checked the available options at that specific time. As the original ticket was marked as a no-show, it was no longer valid, and a completely new ticket needed to be issued under the fares available at that moment. The option you approved was with Scandinavian Airlines, based on seat availability and schedule suitability.
Airfares are dynamic and can vary depending on timing, availability, and fare conditions. The price differences you later noticed may have been due to changes in availability or fare classes at different times of search.
We also want to sincerely apologize if any part of the interaction left you feeling uncomfortable or dissatisfied. That was never our intention. Our team works hard to support passengers during stressful travel disruptions, and we take your feedback seriously.
We would truly appreciate the opportunity to review your case personally and clarify everything in detail. Please feel free to contact us directly by sending us email at booking@theinfinitytravel.com or by calling our 24*7 Support No. 18052591718 with your booking reference number so we can look into this further and we will try to help you with the best resolution possible.
Safe Travel,
Customer Care Team
Infinity Travel
Ryan Wilson -A True Example of Professionalism and Humanity
Dear Team,
I am writing to express my deepest gratitude and appreciation for Ryan Wilson.
I was in Paris when my flight to Madrid was suddenly canceled. From Madrid, I had a connecting flight back home to Israel that same night. It was an absolute nightmare situation, and I urgently needed to get home. We initially tried contacting Air France but received no response. After calling again, we were connected to your team, and that is when Ryan stepped in.
From the very first moment, Ryan stayed on the line with me for nearly two hours, patiently and relentlessly searching for every possible solution to get me home that same day. He was attentive, calm, compassionate, and completely committed to helping me. He did not rush the conversation, did not give up, and did not make me feel like just another case.
At one point, I was offered a €2000 direct ticket solution, which I simply could not afford. That call ended abruptly. Almost immediately after, Ryan called me back personally to apologize and continued working tirelessly to find an alternative. He ultimately succeeded in securing a ticket for €618 , still a significant amount, but far more manageable than €2000. More importantly, he treated me with genuine care and empathy throughout the entire process.
He stayed on the phone with me for 1 hour and 40 minutes until everything was fully arranged, and later that evening he even called to check that I had arrived home safely. That level of dedication and humanity is rare.
The difference between Ryan and his supervisor Charlie was clear:
Ryan chose ownership, compassion, and persistence. He focused on solutions and customer care.
Charlie presented an expensive option and ended the call when I declined.
Ryan turned a stressful and overwhelming situation into one where I felt supported and cared for. I will never forget his kindness and professionalism.
Thank you, Ryan, from the bottom of my heart. Please continue the amazing work , you truly make a difference.
Now I am waiting for the airline refund due to their cancellation, but regardless of that outcome, Ryan’s support made all the difference.
With sincere appreciation,
Simona Marcus
18 February 2026
Reply from Infinity Travels
Hey Simona,
Thanks so much for taking the time to share your review. We really appreciate the kind words.
At Infinity Travels, our goal is to make every trip smooth, simple, and genuinely enjoyable from start to finish. We are glad to hear your experience reflected our commitment to making travel planning easy and dependable.
Thinking about your next getaway? Our team is here for you 24/7. Just give us a call anytime at +1-760-999-7119. We would love to help you plan your next great trip.
Safe travels,
The Team
Infinity Travels
Awesome Employee
I had a problem and Tom Hendricks listened then took care of it . I feel he went beyond what I was asking for. He is awesome and I'll recommend other people to your service because of him .
16 February 2026
Reply from Infinity Travels
Hey Mr. Atkinson,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Hugh Campbell helped me with check in
Hugh Campbell helped me with check in, he was a good agaent
16 February 2026
Unprompted review
Reply from Infinity Travels
Hey Bonnie,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Jimmy was very helpful and deserves a…
Jimmy was very helpful and deserves a promotion , he is very polite I recommend Expedia for all your travels. Feb 16, 2025
16 February 2026
Reply from Infinity Travels
Hey Margie,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
great service and information
15 February 2026
Reply from Infinity Travels
Hey Kari,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
James was very helpful and patient I…
James was very helpful and patient I highly recommend him.
15 February 2026
Reply from Infinity Travels
Hey Samira,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
Phillip was extremely helpful and…
Phillip was extremely helpful and patient with us
15 February 2026
Reply from Infinity Travels
Hey Rowland,
Appreciate you taking the time to drop a review!
At Infinity Travels, we’re all about making travel easy and stress-free, so it’s great to hear we delivered. Planning your next trip? We’re here 24/7—just give us a call at +1-760-999-7119 anytime. Can’t wait to help you book another amazing getaway!
Safe travels,
The Team
Infinity Travels
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