The Insights Desk Reviews 81

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The representative explained the process and why I was chose with clarity and sufficient detail. When I was concerned about proprietary info questions I was assured that I did not have to answer any q... See more

Rated 5 out of 5 stars

I have collaborated with several research vendors throughout my career. The Insights Desk was new to me. Regardless, I accepted the offer to participate in a survey. I found the moderator and the enti... See more

Rated 5 out of 5 stars

I was skeptical when originally approached by The Insights Desk, but I checked them out with Inspired Health/ Wet Monroe, and the company turned out to be on the level. I filled out a screening... See more

Rated 4 out of 5 stars

The work requested was within my field, and was arranged in a professional way, with respect for everyone's time and contribution. Everyone was kind and the experience was very satisfactory. The pay... See more

Company details

  1. Market researcher

Written by the company

The Insights Desk is a leading global team of experts and professionals that services clients in strategy consulting, investment, and global corporations. Our mission is to provide faster insights to empower decision making. Utilizing our team's expertise and advanced AI, we connect clients to top professionals and industry leaders. Our services range from market research to competitive intelligence, helping clients stay ahead of industry trends.


Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

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Rated 5 out of 5 stars

I worked with them on a one off project…

I worked with them on a one off project and it was as expected. They informed me I'd be paid about a month later through an app I never heard of, but everything was legit and I got paid. Would certainly work with them again.

13 January 2026
Unprompted review
Rated 3 out of 5 stars

Difficult to work with.

Updated - they pay you weeks later through WISE and if you don't use the app or "verify" yourself, the payment is automatically declined and you need to go bat to try and get paid...

Not ideal, out of the numerous different agencies that try to get my experience for their clients, this was not the most ideal experience...

Once you leave negative feedback on TrustPilot, etc, expect to get hounded night and day by their offshore team.

30 November 2025
Unprompted review
The Insights Desk logo

Reply from The Insights Desk

Hello Daniel,

According to our records, your compensation was successfully initiated via WISE on 13th January. WISE operates an automated policy under which payments are cancelled and reversed if they are not claimed or if the recipient’s account is not fully verified within seven days. As your account had not yet been verified during this period, the payment was automatically reversed by WISE on 23rd January. This reversal was system-generated and not initiated manually by our team.

Upon receiving notification from WISE regarding the cancelled payment, our team promptly assisted with account verification to prevent any further issues. The payment was then reprocessed, and we can confirm that the compensation was successfully received on 27th January.

We sincerely regret the inconvenience this situation may have caused and appreciate the opportunity to clarify what occurred. If you would like us to review any aspect of this further or require additional clarification, please feel free to contact us directly at ERM@theinsightsdesk.com, and our team will be happy to assist you.

Rated 5 out of 5 stars

Great consultation experience

I have worked with them twice in couple consulting tasks. Well organized, professional and honest company. No issues with the platform and payment is very fast. Would love to work more in near future.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Grade A experience

The contact at The Insights Desk was extremely good at communication and setting expectations. The interview process was well matched and streamlined, direct to the point and clear. I felt my input was taken in good context.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Time well spent

Clear questions on a topic where I had expertise. The company and interviewer did their homework ahead of time so we didn't waste each other's time. A good experience overall. Thank you!

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Working as an Expert in US Healthcare

Working as an Expert in US Healthcare, I really have enjoyed the professionalism and ease of working with Key Manager Fahad Noor. He has unique and hard-working skills that make the work of US Experts to be aligned with global clients for important consults a pleasure. Insights Desk is a growing powerhouse with his talent.

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Spam Company

Company buys, or scraps email addresses, and uses them to spam inbox's with no way to "unsub."
Huge red flag to an illegitimate company, likely phishing.
Stay away!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Great team to collaborate

First experience with The Insight desk to share my experience for Payment Gateway Industry in Indonesia. They approach me from LinkedIn and email. Have pleasant experience with their team, Fahad Noor and Raefana Ayuni. The brief was clear and the interview process very smooth and appreciate their precise time management.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Good Experience

Good Experience. Worked with insights desk for a research project where expertise was needed around LLMs usage.

16 July 2024
Unprompted review

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