Placed order for PowerStep Archwear Sandals - Black Men’s 9. Order number 335426 item PWR- 11146 item held in original packaging, have order sheet as well as packaging sheet showing size as 7... See more
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I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit maki... See more
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Have ordered from insolestore several times and every time the service has been fast, accurate, and efficient. Prices and selection are excellent. Website is easy to use and informative. They provide... See more
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Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad This is the second time I've ordered this insole, and it is one of my all time favorites. I have used several different versions of the Powerstep... See more
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Company details
Information provided by various external sources
The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!
Contact info
338 S. Sharon Amity Rd. #144, 28211, Charlotte, United States
- 866-858-1294
- help@theinsolestore.com
- theinsolestore.com
No history of asking for reviews
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Love these insoles
Love these insoles! Use them for running as well as everyday walking around an backpacking. Heel pain gone in a week of use. Recommend them for anyone with high arches an heel pain!

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Website user friendly
Website user friendly, easy to order, great description of products. Unfortunately, the shoes were too big (I need a 9.5) I will be returning them, I feel like I might trip as my foot is not snug and slides out when I walk.

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best flip flops ever.
These are the only flip flops I have ever worn that don't hurt my feet. I recently visited Greece and wore them every day with no pain.

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You should add tracking info with your…
You should add tracking info with your purchase confirmation emails.

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third order for these
This is my third order for these and i love them. I have Morton's neuroma and they really help.

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IVery Good Products and Service
I have ordered from The Insole Store three times in the last month. The orders arrived via USPS. I have been amazed with the quickness in which they arrived. Just wish all USPS mail arrived so quickly. As for the products The Insole Store offers, I finally found the correct insole for my old feet, which has helped me a lot. I ordered one pair which turned out to have been the wrong choice. Return was painless. Very helpful representatives.

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Very fast service and shipping
Very fast service and shipping. I asked a question via email well into the evening and got an immediate response.

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Not a high enough metatarsal support
I needed a high metatarsal support, like the one i got from the Good Feet store before it closed. I ordered several of your metatarsal products but they don’t hold the metatarsal area high eyto prevent stress fractures.

Reply from TheInsoleStore.com
Good stock, easy to use
I walk 25-35 miles a week and blow through insoles and shoes quickly. The Insole Store is a great source for high quality insoles at a reasonable cost. They always have what I need in stock and deliver quickly. Love them!

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metatarsal pads are great!
The metatarsal pads are very helpful to alleviate pain in the ball of my foot. They are nice and thick and provide the cushion that I need.

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Reply from TheInsoleStore.com
Best source for insoles I have found
Have ordered from insolestore several times and every time the service has been fast, accurate, and efficient. Prices and selection are excellent. Website is easy to use and informative. They provide lots more info on products than other online vendors including az. Plus, the service is much better. Will continue to order from insolestore in future.

Reply from TheInsoleStore.com
Got exactly what I needed
Got exactly what I needed. Only source I could find! Great company.

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I had to call the trouble shooting line…
I had to call the trouble shooting line in order to finish paying for my item I ordered. It had no button to click to finish the order. I finally talked to a fine person named Karla who then handled the transaction. She apologized for the inconvenience and handled the order over the phone. She also said she would contact IT to correct the problem. I have been ordering from this company for many years and this is the first time I have had to go through this process. Also It was making me register as a new customer again. Not a good day.

Reply from TheInsoleStore.com
Good service
I was contacted directly by an agent who went out of their way to provide me with a coupon code that had come out after my order was placed

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