Placed order for PowerStep Archwear Sandals - Black Men’s 9. Order number 335426 item PWR- 11146 item held in original packaging, have order sheet as well as packaging sheet showing size as 7... See more
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I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit maki... See more
Company replied
Have ordered from insolestore several times and every time the service has been fast, accurate, and efficient. Prices and selection are excellent. Website is easy to use and informative. They provide... See more
Company replied
Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad This is the second time I've ordered this insole, and it is one of my all time favorites. I have used several different versions of the Powerstep... See more
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Company details
Information provided by various external sources
The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!
Contact info
338 S. Sharon Amity Rd. #144, 28211, Charlotte, United States
- 866-858-1294
- help@theinsolestore.com
- theinsolestore.com
4.4
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from TheInsoleStore.com
Thank you for your feedback, Kevin! We appreciate your business!
Found the insoles I needed in stock at…
Found the insoles I needed in stock at your store, after two other stores cancelled my orders due to lack of supplies. Received my shipment in perfect condition. Thank you so much!
Mitch DeRidder
4 August 2021
Reply from TheInsoleStore.com
That's so great, Mitch! We're so glad we were able to provide them for you. Thank you for your feedback! We appreciate your business!
Have always received quality products…
Have always received quality products from your facility. When I had a problem you were responsive and exchanged product quickly. Will continue to business with you.
4 August 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Gary! We appreciate your business!
Five Stars!
Five Stars! Things could not have gone any smoother...the online ordering from a well constructed website, timely emails that my order had been received and shipped, accurate feedback from the tracking system, and on-time delivery with all contents in perfect condition. Thank you!.
3 August 2021
Reply from TheInsoleStore.com
That's so great to hear, Robert! Thank you so much for your feedback & your business!
Excellent selection with very detailed…
Excellent selection with very detailed explanations.
3 August 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Herb! We appreciate your business!
Pleased with their “Flat Foot Insole”…
Pleased with their “Flat Foot Insole” “10sec to comfort” brand that I bought some for all my dress shoes
3 August 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Dr. Weisner! We're so glad to hear that the 10 Seconds Insoles have been beneficial for you. We appreciate your business!
Alexis was very prompt in calling me…
Alexis was very prompt in calling me back from my message. She was very prompt in calling me back again and she explained some different inserts that might help me.
3 August 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Irene. We are so glad to hear that Alexis was able to help. We appreciate your business!
Totally satisfied with this company
Totally satisfied with this company. Product is exactly what I expected and shipping is super fast. Repeat customer
3 August 2021
Reply from TheInsoleStore.com
Thank you so much for your feedback, Nicholas! We are so happy to hear it. We appreciate your repeat business!
This compression splint really helped…
This compression splint really helped my foot.
Thank you
2 August 2021
Reply from TheInsoleStore.com
We appreciate your feedback! We're so glad to hear that it helped. Thank you for your business!
Reply from TheInsoleStore.com
Thank you so much for your feedback, Jenny! We appreciate your business!
Reply from TheInsoleStore.com
Thank you so much for your feedback, Roberta! We are so glad to hear that we were able to help. We appreciate your business!
Reply from TheInsoleStore.com
We appreciate your feedback, Jim! We are so glad they relieve your pain. Thank you for your business!
Easy to place an order
2 August 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Robert! We appreciate your feedback!
I am impressed with your customer…
I am impressed with your customer service. For example, I had entered an incorrect address on my order, and reached out to see what we could do. Customer service responded immediately, assuring me that a new order is being shipped.
I love solution based service. I will purchase from The Insole Store again, and recommend them to my friends/family.
2 August 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Alex! We're so glad we were able to help quickly. We appreciate your business!
Excellent customer service
Excellent customer service. My person helped me find a better insole for my pain relief.
2 August 2021
Reply from TheInsoleStore.com
That's so great! We appreciate your feedback & your business!
Basically very good
Basically very good, but I would like to have more padding to help with long walks - more cushioning to absorb shock from macadam, concrete sidewalks, steps, rocks and roots. Thanks!
2 August 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Karl! If you would like recommendations for thicker insoles, please feel free to reach out. We appreciate your business!
Ordered on-line this morning
Ordered on-line this morning. Easily found what I wanted on the web site. Order shipped by noon today (same day as ordered this morning). Great service. Thanks Jack M.
2 August 2021
Reply from TheInsoleStore.com
That's great to hear, Jack! Thank you so much for your feedback & your business!
Reply from TheInsoleStore.com
Thank you for your feedback, Ed! We hope you enjoy the order. We appreciate your business!
Best place for insoles
Great selection. Good description of both product categories & individual,items. Prices fair. shipping prompt.
2 August 2021
Reply from TheInsoleStore.com
We appreciate your feedback, Doctor B! Thank you so much for your business!
Great site
Great site, easy to use. Very informative write-ups on all products. Although I exclusively use Powerstep products because they work for me, there is a wide range of other options as well.
2 August 2021
Reply from TheInsoleStore.com
Thank you for your feedback. We're glad to hear that we carry the Powerstep products you need. We appreciate your business!
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