Really fantastic account management. My account manager Ali has been very helpful in pushing things forward quickly and following up with me to make sure my experience is good. Ive worked with high ri... See more
Company replied
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See what reviewers are saying
The onboarding process was smooth and professional. They provided a SEPA account for my UK company and everything has been working good so far. Transactions are fast Also, Ali was extremely helpful t... See more
Company replied
I recently opened my account and had a very smooth onboarding experience. My initial account manager was Kyrylo, and later Hafsa helped me with setting up my account and guiding me through the transac... See more
Exceptional customer service is hard to find these days, which is why my experience with the Kingdom Bank really stood out. Romana was ab excellent account manager and always very helpful. More rec... See more
Company details
Written by the company
The Kingdom Bank is a global fintech bank based in the Commonwealth of Dominica. Our award-winning bank proudly provides tailor-made secure, next-generation digital banking services to international customers. The Kingdom Bank provides corporate and correspondence banking services, local and global payments over 50 currencies.
Contact info
First Floor, 43 Great George Street, Roseau, Commonwealth of Dominica, 00109-8000, Roseau, Dominica
- support@thekingdombank.com
- thekingdombank.com
Breach of guidelines
Be very careful to enter in business…
Be very careful to enter in business with these people. They take your documents and use them for other purposes. Most of them are russians living in, so they claim, in London but operating an offshore bank,
29 March 2026
Unprompted review
Reply from The Kingdom Bank
Dear Witch Ametista,
Thank you for your feedback. We’re currently reviewing the details and will follow up if any action is required. In the meantime, please share your details through Trustpilot or contact our support team at support@thekingdombank.com so we can assist you directly. Please note that you can always reach us through our contact page at https://www.thekingdombank.com/contact-us
Kind regards,
The Kingdom Bank
Customer Service
The customer service from Veronica has been first class. I have a direct what’s app phone number. Which is great for a quick response should you have any queries.
27 March 2026
Unprompted review
Reply from The Kingdom Bank
Dear Danielle Arkwright,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our bank. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
Excellent experience with TheKingdomBank
I’ve had an excellent experience with TheKingdomBank. Their services are reliable, efficient, and tailored to meet client needs. The onboarding process was smooth, and everything was handled professionally from start to finish.
Special thanks to Rabeb and Esra for their outstanding support.
They have been extremely responsive, patient, and always ready to assist with any queries. Their professionalism and dedication truly made a difference and ensured a seamless experience throughout.
What truly stands out is the team’s commitment to customer satisfaction and transparency. I highly recommend TheKingdomBank to anyone looking for a trustworthy and high-quality banking partner.
1 March 2026
Unprompted review
Reply from The Kingdom Bank
Dear Rohit,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our services. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
Just the best !
My experience has been consistently positive. The service is reliable and well-managed, and Ksenia helps ensure everything stays on schedule. I feel confident in how my account is being handled.
17 March 2026
Unprompted review
Reply from The Kingdom Bank
Dear Consumer,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our account management team. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
Simple and stress-free banking
Banking here has been simple and stress-free. The overall communication is clear, and Ksenia is part of a team that makes the process easy to navigate. It’s been a smooth experience throughout
24 March 2026
Unprompted review
Reply from The Kingdom Bank
Dear Sophia,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our services. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
Smooth and Reliable High-Value Transaction Experience
I had an excellent experience with The Kingdom Bank. The platform is user-friendly, efficient, and highly reliable. I was able to complete a transaction of 171,000 EUR smoothly and without any complications, which gave me great confidence in their system.
The process was clear, fast, and secure from start to finish. What impressed me most was how seamless everything felt, especially for such a high-value transfer. It’s clear that they prioritize both performance and customer trust.
1 February 2026
Reply from The Kingdom Bank
Dear Kenan K,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our bank. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
Smooth experience and very intuitive!
I’ve been using this app for a few months, and I’m genuinely impressed. The onboarding was fast, and the interface is much cleaner than traditional banks. Customer support is also quick and helpful. Highly recommended for modern banking!
20 March 2026
Reply from The Kingdom Bank
Dear Barlas Akinci,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our services. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
Switched to Kingdom Bank a while ago…
Switched to Kingdom Bank a while ago and it’s been really refreshing. They have been very helpful when I needed help and the app is very straightforward, it works as it should. Really glad I made the switch.
23 March 2026
Reply from The Kingdom Bank
Dear Hazel T,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our services. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
Good experience
Everything works smoothly and fast, with almost no delays or issues.
If anything happens — for example, a payout gets stuck or a card payment is declined — the support team is always ready to help.
Actually, the live support, especially Ksenia, is the best part of the experience so far.
20 March 2026
Unprompted review
Reply from The Kingdom Bank
Dear Sergei,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our services. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
Veronica is very responsive and helpful…
Veronica is very responsive and helpful whenever there is an issue. She served as a single point of contact on Kingdom side so making my communication and interaction extremely smooth and effortless.
19 March 2026
Unprompted review
Reply from The Kingdom Bank
Dear Nick Zhu,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our services. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
im trying to move my money back to my…
im trying to move my money back to my bank cause i need it it has been long time i have replay to everything you ask and nothing
10 March 2026
Unprompted review
Reply from The Kingdom Bank
Dear Artemo,
We are sorry to hear that your experience did not meet your expectations.
Following your report to our team that you did not recognise a transaction on your account, we immediately initiated a security review and temporarily restricted the account as a precautionary measure. These steps are part of our standard procedures and are designed to protect our customers and their funds whenever potentially unauthorised activity is reported.
Our investigation has now been completed and the account restrictions have been lifted. As communicated to you directly, you are now able to access and use the funds in your account as usual.
We understand that such security measures may occasionally cause inconvenience; however, they are implemented to safeguard our clients and ensure the integrity of our services.
Our team remains available to assist you should you require any further support.
Kind regards,
The Kingdom Bank
Reply from The Kingdom Bank
Dear Nektarios Hatzakis,
Thank you for sharing your feedback. Please share your contact details with us through Trustpilot request form that we've send across. We will be happy to get your views or any comments on our services. If you have any further questions or feedback, feel free to reach out to us directly through our contact page at https://www.thekingdombank.com/contact-us. We are always here to help!
Kind regards,
The Kingdom Bank
No stable policy for the transactions.
No stable policy for the transactions.
They accept money from Crypto without any Q and when you receive money via wire transfer to your account they need documents, explanations,etc .
6 March 2026
Unprompted review
Reply from The Kingdom Bank
Dear Nektarios Hatzakis,
Thank you for sharing your feedback. Please share your contact details with us through Trustpilot request form that we've send across. We will be happy to get your views or any comments on our services. If you have any further questions or feedback, feel free to reach out to us directly through our contact page at https://www.thekingdombank.com/contact-us. We are always here to help!
Kind regards,
The Kingdom Bank
JUSTICE
The Kingdom Bank wants you to believe they have a squeaky clean reputation. I know for a fact that's not true. They keep denying there was a connection between them and Expert-b.
Expert-b for me and many other investors were encouraged to set up an account with The Kingdom Bank. Expert-b has an account with the bank any deposit made into The Kingdom Bank could go directly into Expert-b's account.
Alex Taylor from Expert-b helped me set up my account and with the help of my personal account manager he helped me deposit the funds into my my account.
So how can they deny there wasn't a connection between one and another.
All I want, like many others is some justice, Expert-b will not give us any.
8 March 2026
Unprompted review
Reply from The Kingdom Bank
Dear Anthony Pearce,
Thank you for sharing your feedback.
First and foremost, we would like to express our sincere sympathy regarding the situation you described. We understand how distressing it can be to realise that you may have been the victim of a fraudulent scheme, and we truly regret the circumstances that led to your loss.
Following your review, we arranged a meeting with you to discuss the matter in detail. During that conversation, we carefully listened to your concerns and reviewed the sequence of events together. As explained during our meeting, The Kingdom Bank’s role in this case was limited to providing payment services and executing transactions that were authorised directly by you through your account.
We would also like to clarify that The Kingdom Bank has no partnership, or affiliation with the entity referred to as “Expert-b.” Unfortunately, fraudsters sometimes misuse the names of legitimate financial institutions to gain the trust of individuals. As discussed during our meeting, you also explained that the individuals involved requested payments to be made through several different channels, including UK debit cards and other payment methods, in addition to the transfers made through your account with us.
As a regulated financial institution, we can only process transactions that are authorised by the account holder. In this case, the payments executed through your account were carried out based on your direct instructions.
That said, we appreciate the opportunity we had to speak with you directly and to explain the processes involved. If you require any further clarification regarding this matter, please feel free to contact us and we will be happy to assist.
Kind regards,
The Kingdom Bank
Great experience!
The Kingdom Bank has been great to work with. Everything is explained clearly, and Ksenia is always there to assist when questions come up. I appreciate how simple and transparent the experience feels.
3 March 2026
Unprompted review
Reply from The Kingdom Bank
Dear James,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our services. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
New online business account
Assistance in opening our online banking account was made effortlessly easy online by our agent Rabeb. Her service and attention to detail was invaluable.
1 December 2025
Unprompted review
Reply from The Kingdom Bank
Dear Rene,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our services. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
We have always received sufficient and…
We have always received sufficient and 24/7 support, always helpful and nice.
Will definitely recommend using
31 January 2026
Unprompted review
Reply from The Kingdom Bank
Dear Lilit,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our services. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
Smooth Process, good onboarding team
The process has been smooth and Ksenia handled the documents perfectly.
18 February 2026
Unprompted review
Reply from The Kingdom Bank
Dear Gianmarco Mizzi,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our services. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
Verónica was kind
Verónica was kind, prompt, and highly professional in her response.
27 February 2026
Unprompted review
Reply from The Kingdom Bank
Dear Leonela Battistoni,
Thank you for sharing your positive experience!
We are pleased to hear that you are happy with our customer support team. If you have any further questions or feedback, feel free to reach out. We are always here to help!
Kind regards,
The Kingdom Bank
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