I did not receive the cosrx freebie that was included with my order. Worst experience with this app. I have placed orders before but there was no issue with the previous orders. But my last order has... See more
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See what reviewers are saying
The website is user-friendly. I easily found what I've been looking for as they have categorized their items depending on your needs. Plus, I got the item on sale! Payment is also convenient as I had... See more
Company replied
Okei naman yung product,however mali yung payment dun sa courier hindi updated I reported it pero wala response..sana maaddress.Please check your email thanks
I trust the website but I'm just curious because my perfumes are not sealed individually, so I assume it's not brand new or it's not full when you pack it? Do you have to open the perfumes before plac... See more
Company details
Information provided by various external sources
THEKULT.COM is the only online beauty platform, that offers 100% authentic products from well-known local and international brands, with the most affordable prices in the Philippines!
Contact info
9110 La Campana St., 1207, Makati, Philippines
- +63 9176506010
- cx@thekult.com
- thekult.com
Fast delivery
30 March 2020
Unprompted review
Got the product in a day's time and…
Got the product in a day's time and it's authentic. Thank you so much. Looking forward to more efficient service and quality products from you.
29 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Charlotte,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
Mabilis and walang delivery fee!
26 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Audrey Justine,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
The sell authentic products...good…
The sell authentic products...good quality...
21 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Anecille,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
Reply from THEKULT.COM
Dear Cha,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
The perfumes i have purchased are…
The perfumes i have purchased are great. 👍
19 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Valued Customer,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
I had a delivery mishap
I had a delivery mishap. I ordered a brow pencil but when I opened the product's box, the brow pencil was missing. I quickly reported it to The Kult and they replaced and delivered the missing item right away. Thank you so much for the quality service. 🙂👏👏
18 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Scatzi_cat,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
Quick delivery and authentic item
Quick delivery and authentic item. Thank you!
16 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Lois,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
Legit same day delivery
Legit same day delivery, the item was delivered in good condition w/a long lasting scent of perfume. Keep it up!
15 March 2020
Unprompted review
Reply from THEKULT.COM
Dear MaDj,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!
-THEKULT.COM Team
Reply from THEKULT.COM
Dear Elleonor,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!
-THEKULT.COM Team
One of my orders did not push thru
One of my orders did not push thru. I contacted the support team million times, however, it never got resolved.
15 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Mareez,
Thank you for leaving us a review. We’re sorry to hear that your experience with our store has not been up to par with your expectations. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Rest assured, we would like to thank you for making it possible for us to improve on our probable weaknesses.
Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right this time if you give our store another chance.
-THEKULT.COM Team
The perfume smelled differently than…
The perfume i recieved smelled differently than the ones i have. I. Not sure what i got is an authentic one
15 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Marga,
Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume
Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.
-THEKULT.COM Team
Fast delivery 🥰 shopping is a breeze
Fast delivery 🥰 shopping is a breeze. Thinking of vlogging about this shop.
14 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Unkatvlogs,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!
-THEKULT.COM Team
Very fast delivery
14 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Judesel,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!
-THEKULT.COM Team
I really love the products
I really love the products. I already bought Elizabeth Arden and I will definitely buy again.
Authentic scents. Thank you!
14 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Babelyn,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!
-THEKULT.COM Team
Reply from THEKULT.COM
Dear KithKath,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!
-THEKULT.COM Team
Nonexistent customer service
Nonexistent customer service. Good prices, but the whole experience was awful.
13 March 2020
Unprompted review
Reply from THEKULT.COM
Our Valued Customer,
Thank you for leaving us a review. We’re sorry to hear that your experience with our store has not been up to par with your expectations. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Rest assured, we would like to thank you for making it possible for us to improve on our probable weaknesses.
Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right this time if you give our store another chance.
-THEKULT.COM Team
I have placed one order
I have placed one order, 1 set for buy 1 take 1 (My first order) But it didint go well as I expected because I didnt Received my exact ITEM and thats okay though. And my second order are 2 sets but only 1 set received :( I try to message the management but no reply.
13 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Merie Cris,
Thank you for leaving us a review. We’re sorry to hear that your experience with our store has not been up to par with your expectations. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Rest assured, we would like to thank you for making it possible for us to improve on our probable weaknesses.
Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right this time if you give our store another chance.
-THEKULT.COM Team
You guys didn't do something regarding…
You guys didn't do something regarding my concern and complaint 😠😡
13 March 2020
Unprompted review
Reply from THEKULT.COM
Dear Riza May,
Thank you for leaving us a review. We’re sorry to hear that your experience with our store has not been up to par with your expectations. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Rest assured, we would like to thank you for making it possible for us to improve on our probable weaknesses.
Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right this time if you give our store another chance.
-THEKULT.COM Team
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