I thought the initial building process was easy but felt like all the add ons were more push selling and way too much. It would have felt better if it gave one list of optional add ons that I could se... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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This review is about the ordering process. It was not a difficult process, but it did try to sell me several additional items. This was not a huge problem, but it did require awareness of whether or n... See more
Company replied
I love the book. Based on what I had seen on Instagram, I expected a hardcover because I like it more and for me it’s easier to use. The book shows some slight waviness when I got it, likely due to... See more
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Too many offers in the beginning. Just want to try the book first. Almost turned away because it took too long to get to personal details
Company replied
Company details
About The Lasting Change
Written by the company
Transform your life with the first personalized self-growth book built by behavior change experts.
⭐️⭐️⭐️⭐️⭐️ "A transformative experience! This book felt like a trusted friend guiding me through my challenges."
⭐️⭐️⭐️⭐️⭐️ "A game changer! I've seen noticeable improvements in my confidence and overall well-being."
⭐️⭐️⭐️⭐️⭐️ "Truly unique and effective. The personalized touch made all the difference"
Contact info
San Diego, United States
- hello@thelastingchange.com
- thelastingchange.com
3.6
Average
764 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from The Lasting Change
Dear Stephanie Kimber,
We're delighted you find the app easy to use for writing your life story! We are constantly working on improvements to enhance your experience. If you ever need assistance, please reach out to help@thelastingchange.com with your account email and order number.
Sincerely,
Lasting Change Team
Repeated suggested add ons
Too many steps to click thru and repeated add on suggestions just to complete the purchase.
3 January 2026
Reply from The Lasting Change
Dear Kelly Davis,
We appreciate your feedback regarding the number of steps and add-on suggestions during checkout. We are actively working on improvements to streamline the experience. Please email help@thelastingchange.com with your account email and order number so we can share this directly with our team.
Sincerely,
Lasting Change Team
Sounds interesting!
3 January 2026
Reply from The Lasting Change
Dear Aurora Aviles,
We’re glad to hear you find our approach interesting! We are constantly working on improvements to deliver the best experience at Lasting Change. Please reach out to help@thelastingchange.com with your account email and order number if you have any questions or need assistance.
Sincerely,
Lasting Change Team
Too many extra offers after I tried to…
Too many extra offers after I tried to order the app, book and ebook.
3 January 2026
Reply from The Lasting Change
Dear Mary Ann,
We appreciate your feedback regarding the extra offers presented during the checkout process for the app and books. We are actively working on improvements to streamline this experience. Please email help@thelastingchange.com with your account email and order number so we can assist you further.
Sincerely,
Lasting Change Team
I thought the initial building process…
I thought the initial building process was easy but felt like all the add ons were more push selling and way too much. It would have felt better if it gave one list of optional add ons that I could self select instead of pages of declining options.
3 January 2026
Reply from The Lasting Change
Dear Sabrena,
We appreciate you finding the building process easy, but we hear your concern regarding the add-ons feeling like "push selling." We're actively working on improvements to streamline this. Please email help@thelastingchange.com with your account email and order number so we can ensure your feedback is heard.
Sincerely,
Lasting Change Team
Reply from The Lasting Change
Dear Jen,
We're thrilled you find the program "easy to use" and relatable! We are actively working on improvements to ensure a great experience. If you need anything as you begin, please email help@thelastingchange.com with your account email and order number.
Sincerely,
Lasting Change Team
Reply from The Lasting Change
Dear Kolleen,
It’s great to hear you found our quiz quick and easy to follow! We are actively working on improvements to Lasting Change. Please reach out to help@thelastingchange.com with your account email and order number if you ever need support or have more thoughts to share.
Sincerely,
Lasting Change Team
Very expensive and want to inflate the…
Very expensive and want to inflate the ticket every step of the way that’s very annoying
2 January 2026
Reply from The Lasting Change
Dear Sofía M,
We appreciate your feedback regarding the pricing and add-ons presented. We are actively working to ensure these options are helpful, not frustrating. Please email help@thelastingchange.com with your account email and order number so we can assist you.
Sincerely,
Lasting Change Team
Looking forward to receiving the book :)
Lots of bonus offers to ignore / sift through but otherwise good
3 January 2026
Reply from The Lasting Change
Dear Janaya,
We appreciate your feedback regarding the amount of bonus offers presented. We are actively working on improvements to streamline the experience. Please email help@thelastingchange.com with your account email and order number if you have further suggestions. We are glad to hear the rest was good!
Sincerely,
Lasting Change Team
Reply from The Lasting Change
Dear Ann Singleton,
We appreciate your feedback regarding the extra offers during checkout and are actively working on improvements to streamline the process. Please share any further thoughts by emailing help@thelastingchange.com with your account email and order number. We value your input!
Sincerely,
Lasting Change Team
Reply from The Lasting Change
Dear lornablack,
We appreciate the feedback! Regarding the book, we want to ensure it reaches you as we work to improve delivery times. Please email help@thelastingchange.com with your account email and order number so we can track your shipment immediately.
Sincerely,
Lasting Change Team
I love everything about this company…
I love everything about this company and the idea of the book.
2 January 2026
Reply from The Lasting Change
Dear Amber,
We're thrilled you enjoy the concept of our book! We are actively working on improvements to provide the best experience possible. Please email help@thelastingchange.com with your account email and order number if we can ever be of assistance.
Sincerely,
Lasting Change Team
Very easy to order and personalise
Very easy to order and personalise. I am looking forward to being a better version of myself - thank you so much!
2 January 2026
Reply from The Lasting Change
Dear Zanre Nell,
We're thrilled to hear you found it easy to order and personalize! Supporting your journey to a better version of yourself is our goal. If you need anything, please email help@thelastingchange.com with your account email and, if possible, the order number.
Sincerely,
Lasting Change Team
Ordering was easy
Ordering was easy, just didn’t like all the pages of special offers before completing billing address.
2 January 2026
Reply from The Lasting Change
Dear Tracy,
We appreciate your feedback regarding the special offer pages during checkout. We are actively working on streamlining the flow. Please email help@thelastingchange.com with your account email and order number so we can share your insights with the team.
Sincerely,
Lasting Change Team
Can’t wait to receive it!!!
2 January 2026
Reply from The Lasting Change
Dear Joy,
We are thrilled you are looking forward to it! At Lasting Change, we are constantly working on improvements to serve you better. Please email help@thelastingchange.com with your account email and order number if you need assistance with your delivery status.
Sincerely,
Lasting Change Team
Reply from The Lasting Change
Dear Lise Bourassa,
We appreciate the 5 stars and you encouraging others to look into our feedback. We are actively working on improvements at Lasting Change. Please email help@thelastingchange.com with your account email and order number so we can assist you further.
Sincerely,
Lasting Change Team
Lots of questions
Lots of questions. And because of that it makes it seem like a China scam
2 January 2026
Reply from The Lasting Change
Dear M1234567890T,
We appreciate your note about the volume of questions. We are actively working to streamline our intake process while keeping it secure. Rest assured, we are a legitimate service here to help. Please email help@thelastingchange.com with your account email and order number for assistance.
Sincerely,
Lasting Change Team
User friendly
2 January 2026
Reply from The Lasting Change
Dear Robin,
We are thrilled to hear you found our platform user friendly! We're always working on improvements to ensure the best experience. If you ever have questions, please reach out to help@thelastingchange.com with your account email and, if possible, your order number.
Sincerely,
Lasting Change Team
Was easy to follow prompts and sounds…
Was easy to follow prompts and sounds very useful
2 January 2026
Reply from The Lasting Change
Dear Lisa Sanz,
We're thrilled to hear you found the prompts easy to follow! We are actively working on improvements to ensure the best possible experience. If you ever need assistance, please email help@thelastingchange.com with your account email and order number.
Sincerely,
Lasting Change Team
I believe is well presented going in…
I believe is well presented going in the right direction.
18 December 2025
Reply from The Lasting Change
Dear Nancy Morell,
We're thrilled to hear you feel we are well presented and moving in the right direction. We're dedicated to actively working on improvements to make your experience even better. If you have any future questions, please email help@thelastingchange.com with your account email and order number.
Sincerely,
Lasting Change Team
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