Love it,that’s all I need to say. LawnPack was recommended by a friend who has the most beautiful lawn,whereas mine was awful. Really simple easy to follow instructions,great customer service suppor... See more
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The easiest way to get a lawn you love - fast. The Lawn Pack & The Lawn Pack Plus have transformed over 50,000 lawns. Each kit includes step-by-step guides for guaranteed professional quality results in just 4 weeks. We also offer seasonal treatments and fertilisers to keep your lawn green, healthy, and thriving all year round - no lawn care service needed. Get 15% off when you use to our Seasonal Pack Subscription!
Contact info
34 Loughborough Road, LE128DX, Loughborough, United Kingdom
- info@thelawnpack.co.uk
- thelawnpack.co.uk
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Having totally started from scratch, rendering my lawn to a 100 sq m space of mud I was nervous about if it would ever recover.
I followed the instructions to the letter and now after 6 weeks I have thick green grass which is ready to have its first cut once it stops raining.
I had some patchy areas in shade and lawn pack were really helpful in giving me some practical advice on how to encourage growth in those areas plus reassurance that it will grow ok, plus advised me on mowing the first few times . Excellent service . Some hard work in preparation required in scarifying/ airing/ top soiling / netting etc and religious consistency required my me with watering and banging on the window to scare off the local pigeon population but I am very pleased with the results so far and once it is cut I am looking forward to sitting on my patio and admiring a lovely green stripy lawn .
Very professional service and very…
Very professional service and very understanding about my issues with my garden.
The product seems to be working well..
The product seems to be working well... ignoring the patches my dog is killing with her wee. When I had a query about the timing of when to apply future lawn packs v iron sulphate the reply was quick and informative.
Everything a beginner needs
It's difficult to know what to buy when you are new to gardening, or looking after your lawn. The pack comes with everything you need, and detailed instructions. It is time consuming to do all the steps, but it's worth it. Whenever I had a question, their customer support team answered my emails efficiently and were very helpful.
GREAT AFTER SALES SERVICE
Love it,that’s all I need to say.
Love it,that’s all I need to say.
LawnPack was recommended by a friend who has the most beautiful lawn,whereas mine was awful.
Really simple easy to follow instructions,great customer service support,now I’m just waiting for Friday so I can take the fleece off. Never thought I’d be so excited by actually watching grass grow !!
Really helpful with any queries.
Really helpful with any queries.
Lawn Pack have great customer service with a great product that works !!
Speedy response from the Lawn Pack Team
I got a response about a query within an hour from The Lawn Pack team that was personal and not automated. They deserve the 5 ⭐ for their brilliant product, speedy delivery and service
Having a constant problem with EVRI…
Having a constant problem with EVRI doesn’t help but an email to lawn Pack rectified my problems with minimal fuss thanks again for your help
Caleb was helpful and informative
Caleb was helpful and informative. The instructions are simple to follow and I look forward to a revived lawn
Having moved to a new house we sent a…
Having moved to a new house we sent a photo to get advice on a very patchy lawn . We received a detailed guide on what to do to achieve a better lawn. Very informative and helpful advice. Thankyou
Great product
Great product, decent people who know what they’re doing
Waste of money
Waste of money. The only growth I’ve seen is from the weeds in my lawn. Lots of perpetration, followed instructions, top dressed it and even netted it to keep off pigeons. Nothing has happened , still bare patches with zero growth.

Reply from The Lawn Pack
Fantastic Customer Service
I haven't used the products yet so can't comment on their effectiveness.
When we opened our box one of the packets had split. I emailed customer services and got a really quick response from the team. I clarified which item was damaged and they advised a replacement would be sent out. We received the replacement free of charge a few days later.
Really good example of amazing customer service, quick responses to emails and a speedy solution. Well done team and thank you 🙂
Outstanding service, so very helpful!
We have not used our lawn subscription not renovation pack yet, but have received a lot of help and great tips from one of the team - even beyond their products! Can’t recommend enough! Incredible service!
Inconsistent instructions
My concern is about the guide provided for application. The leaflet which comes with the product states clearly that you should make sure that temperatures are at a minimum 12c for the next two weeks and no frost before seeding. I planned my seeding around this. I have just seen a separate email from Lawnpack which was sent to me separately which states that temperatures must be 12c and no less than 5c minimum for 2 weeks BEFORE seeding. This is completely different information and completely changes the plans I have made for seeding. Lawnpack please make sure the information you provide across your literature is consistent!

Reply from The Lawn Pack
Fabulous people
Every email I have sent asking for guidance has been answered quickly and the guidance has been straightforward, plus they are all so lovely and friendly. As yet I’ve only used the iron sulphate and keeping everything crossed that once mid-April comes and my treatments are down my lawn will look lush and gorgeous.
Good advice as always that addressed my…
Good advice as always that addressed my query. Very friendly and you are made to feel part of the lawn pack family. Great products that work and produce fab results. Highly recommended
First of the product isGreat Product - Great Service great and…
First of the product is great and produces really impressive results. There are a regular number of emails through the year offering tips and advice on how to get your lawn looking its best. Also the support is execlent, the responses are alway prompt. All in all I would recommend The Lawn Pack to anyone wanting to get the best out of their lawn.
Easy to order
Easy to order, competitive prices with a discount, communication good and when I had a query it was dealt with very promptly.
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