For saying things went a little wrong with initial order.. I will say collection of the wrong item, delivery of the new item was friendly and organised.. The customer service team were very helpfu... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Got the wrong bit twice from another supplier and had to pay to return both. This despite their invoice showing the correct description. The girl there also said she couldn’t check their stocks and... See more
Many companies can deliver goods efficiently but a true test is how good they are at resolving issues. The Leisure Warehouse were great when I had a problem with a purchase and sorted out a refund wi... See more
Overall a good shopping experience on The Leisure Warehouse website. The site was easy to navigate and ordering was straightforward. Unfortunately the goods we received weren't suitable for our needs... See more
Company details
- #47 of 60 best companies in Vehicle Parts Shop
Written by the company
Retailer of caravan and motorhome parts, spares and accessories.
Contact info
Moat House Square, LS23 7FB, Wetherby, United Kingdom
- sales@theleisurewarehouse.co.uk
- theleisurewarehouse.co.uk
4.4
Excellent
296 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Well done!
Package delivered in a timely manner and the return was handled with reasonable speed. Having acknowledgement of receipt of the return is a nicety that could be introduced to save chasing but still overall it was great service.
1 April 2025
Excellent service.
25 March 2025
Good company.
31 March 2025
Excellent service
Excellent service. Product was delivered very quickly. Unfortunately we had a problem with it, but it was sorted very quickly communication was excellent. And a replacement redelivered. No hassle what so ever.
27 March 2025
Delivered on time as promised and well…
Delivered on time as promised and well packaged, thanks for the great service
27 March 2025
Thule G2 Elite Bike Carrier, quick delivery reasonable price
This Bike Carrier is a well engineered system, very reasonably priced & I received an excellent service from The Leisure Warehouse together with a quick delivery. Very pleased.
25 March 2025
Prompt and efficient service
Ordered some caravan internal waste pipe, arrived promptly and without issue, and the price was very reasonable. A very handy company for all our caravan spares, and accessories, thank you 👍
25 March 2025
I Would definitely recommend leisure…
I Would definitely recommend leisure warehouse, I have long term health problems and I had a minor surgery and didn’t get chance to check a part of ordered for my motorhome until after my return policy window had expired, as it turned out I’d ordered the wrong part! I explained to leisure warehouse my situation and they happily swapped the product for the right one, they didn’t have to do this it’s not there problem i have health issues so i am extremely grateful for this I had quick responses and quick turn around.. thank you leisure warehouse 🙏
6 March 2025
Unprompted review
Excellent service and Product
Great fun with the guys on the stand at the NEC show and definitely made the right choice on the chairs ;-)
Arrived nice and quickly too.
28 February 2025
Excellent service
Excellent service, prompt response to messages and really fast delivery.
Spot on.
28 February 2025
very helpful staff
very helpful staff, good price, delivery was on the day they said, very great service
28 February 2025
Caravan and Motorhome Show, N.E.C. 2025.
Saw what we were looking for at the N.E.C. This was being offered at a good price and free delivery was being offered. Goods were ordered, paid for, and an approximate delivery date given. We received confirmation of order by email and then a delivery date shortly after. Goods arrived on time and well packed.
Well done!
28 February 2025
Fast service and allways helpfull
27 February 2025
Good price and timely delivery.
Good price and timely delivery of my bike rack. But it would have been nice to have received confirmation of my order and delivery details.
25 February 2025
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