The Letter Arty Reviews 

318
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent selection of unique and high-quality products, including a wide range of cards and other distinctive items that stand out from typical offerings. Many people appreciate the super speedy delivery, with items often dispatched the same day and arriving quickly, always well-packaged to ensure they reach customers in perfect condition. Reviewers also frequently highlight the exceptional and friendly service provided, describing it as brilliant, efficient, and responsive to queries. However, some people were dissatisfied with delivery, reporting that their ordered items were not received despite tracking indicating successful delivery, leading to frustration.

What people talk about most

Product

People report positive experiences with product, consistently praising the great quality and unique designs... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speedy and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as high quality,... See more

Service

Users describe positive interactions with service, consistently highlighting it as brilliant, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was struggling to find wrapping paper for my partners birthday for his December birthday, all that you find is Christmas stuff so it was a nice relief to find this site and find this really fun pape... See more

Rated 5 out of 5 stars

I’ve reviewed The Letter Arty before and nothing has changed. Matt provides a five star collection of cards (my purchase)and service. His shop is my ‘go to’ for unique and quirky designs. Website/shop... See more

Rated 5 out of 5 stars

Beautiful quality cards. Matt never disappoints. Always great value but even better with the special offers . So good to have such a brilliant company selling sustainable cards.

Rated 5 out of 5 stars

Absolutely LOVE my new calendar- it's even better in real life than I expected, such gorgeous quality. Looks amazing in my home office- the perfect start to the year :) Thanks for another fab product... See more


Company details

  1. #26 of 43 best companies in Greetings Card Shop
  2. #7 of 13 best companies in Art & Antiques
  3. #144 of 372 best companies in Gift shop
  4. #10 of 27 best companies in Stationery Shop

Written by the company

Online store selling carefully curated type related greeting cards, prints and vintage framed items including our well known original bus blinds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

318 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(318)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The Letter Arty offers a good variety…

The Letter Arty offers a good variety of unique and arty card designs. Delivery is fast, and packaging is sustainable, which is a nice touch. Their products stand out compared to competitors, but the experience feels standard overall. Suitable for those in a rush or needing something a bit different.

2 March 2025
Unprompted review
The Letter Arty logo

Reply from The Letter Arty

Hi Crist, thank you for recognising the unique range of cards that The Letter Arty offers, the fast delivery, sustainable packaging and the fact that the products on offer stand out from the competition. I'm sorry that your 3 star rating doesn't seem to match the experience that you have described. As this review isn't attached to a verified order, please feel free to get in touch via the website if you feel there were any shortcomings with your order or have any feedback as to how the customer experience could be improved. Thanks for your order and for taking the time to write a review, Matt.

Rated 5 out of 5 stars

Such beautiful quality curated cards

Such beautiful quality curated cards. I bought 4 and they arrived packaged simply but so tastefully. That has stuck in my mind and I will definitely order from here again.

27 February 2025
Rated 5 out of 5 stars

Fantastic selection of cards available…

Fantastic selection of cards available particularly for Valentine’s Day! I recently stopped by to grab a last-minute Valentine’s card and ended up buying two other cards that caught my eye! Will definitely be back 😊

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Lovely cards

A great selection of cards, delivered on time and well packaged. Looking forward to ordering again in the future.

2 January 2025
Rated 5 out of 5 stars

Tram stops

Items better than I expected. Perfectly presented, look amazing and bring back so many memories of life and travel in Leeds.

6 December 2024

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