Very poor at responding to emails, initial quick response, however with no answer to enquiry I have made, one word response. Very unhelpful, impolite and ignorant. Had to take my business elsewhere, l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very poor at responding to emails, initial quick response, however with no answer to enquiry I have made, one word response. Very unhelpful, impolite and ignorant. Had to take my business elsewhere, l... See more
Company replied
Let's start with the good. The seal arrived on time, nicely boxed and presented. Now onto the not so good. LBB had contacted me to tell me that some of the copy I'd submitted wasn't something they... See more
Very poor at responding to emails, took months to get a response and when they did it was unhelpful and impolite. Had to take my business elsewhere
I love these guys. Apart from the stamp exceeding my expectations - it's fabulous, the service I've received from them, turn around time and the presentation of my distillery stamp in its box has... See more
At The Little Blue Brush, we create custom wax seals & wax seal stamps, made by hand in our London studio. Perfect for wedding stationery, corporate branding or gifts.
Bendon Valley, SW18 4UQ, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend !! The communication was excellent and the end product exceeded my expectations. It’s the perfect way of having your own wax stamp seal. Amazing quality. I love my own design
I ordered a custom stamp & gift box, this exceeded my expectations and the quality was flawless. Lovely finishing touches and you can tell that a lot of care goes into it. Really pleased that I went for it and can't wait to give it to the recipient! It also arrived quicker than expected and the communication from the company was great. A++
Great Customer Service. Despite an error on our behalf with the order The Little Blue Brush were extremely helpful and sent out a new wax seal handle in the colour I originally wanted. Gorgeous wax seal stamp, customised with our monogram for our wedding stationary. I would highly recommend.
I was looking for a special gift... and this is what I found - absolutely beautiful - from an initial conversation with Ian to work out the best way to produce this particular stamp - his patience, clear expertise and craft really shone through - parcel was received much sooner than estimated, beautifully packaged and perfect in every way - from the stamp itself to the wax strips and sample seals - I'm excited to give this special present at Christmas time (maybe I will have to give it sooner!) Thank you so much...
Beautiful, handmade wax seals for a Christmas charity fundraiser. Service was friendly and super efficient, the team were happy to talk through my project and requirements, which was really helpful, and I receuved my order within 48 hours of ordering. Faultless.
Great customer service, Great product, and super fast delivery.
Ian was very helpful and I am extremely happy with the stamp I received
I had ordered a custom wax seal for my brother's birthday, wanting an intricate coat of arms/family crest style of design. I had arranged for an acquaintance of mine who does graphic design to do an initial design for me, however the format of the image was sub-par and too detailed.
Ian did what he could, however the initial stamp was too detailed and lost the integrity of the image through the cluttered detail.
Ian then went on to essentially tidy the image itself up, that then resulted in a much more satisfying end product than the first initial attempt. Throughout this time, responses were rapid and swift, emails being replied to within a few hours.
The advice was on point, the customer service was impeccable and I couldn't see any faults what so ever.
I'd highly recommend them to anyone else. I greatly appreciate their time, effort and expertise. It has been a pleasure liaising with them, although it took some time, the end result has left myself very pleased.
Beautiful stamp, lovely presentation, and great customer service. Highly recommended.
Let's start with the good. The seal arrived on time, nicely boxed and presented.
Now onto the not so good. LBB had contacted me to tell me that some of the copy I'd submitted wasn't something they could do. So, I took their advice and said they could leave it out. What I wasn't aware of, was that then they actually left out some of the lettering that they'd said they COULD do meaning my company strapline was truncated. In addition, they didn't go very deep on my simple logo. So basically this stamp is pretty useless. Not the best use of £60 plus postage.
I work with engravers for my jewellery business, and sent the artwork to one of them, who produced the exact stamp I was looking for with all the fonts displaying perfectly, deeper engraving and it leaves a clearer imprint. I wish I'd thought to ask them in the first instance! This company is no doubt good if it's a very simple job, but the process they deploy means it's limited what they can produce.
We received the stamp today and we are thrilled with the outcome. From the packaging to stamp itself we are over the moon. The communication while creating the stamp was brilliant.
Highly recommend if you are looking for a company to create a wax seal!
we had never bought a wax seal or similar products before so were a little unsure going in, but wanting to give our products and services a personal touch.
From beginning to end we had a faultless service from The Little Blue Brush. They got in contact immediately when our initial design wasn't going to work with the stamp we chose (instead of just making it and sending it anyway) and were super helpful with adjustments without any further charge.
The order was dispatched the same day and we got it by 1pm the next day (as we chose that option at checkout) so cannot fault that at all.
The packaging was great, felt like we were opening a gift, and nothing was missed out, everything was easy to use and although there were no instructions included I wouldn't ask them to as its common sense more than anything.
We cannot thank them enough and kts given our prosucts that personal touch we were looking for.
We won't look anywhere else for wax or wax seal products in the future.
I ordered a custom wax seal stamp for my new wood working business, and it arrived within 3 days! I am overjoyed with the quality of the stamp and the wax I bought. Ian was quick to respond to emails about design, I will definitely be using The Little Blue Brush again in the near future, can’t recommend them enough.
Excellent high quality products and service
Used online chat service and was a very helpful and prompt service.
Ian recognised and suggested different designs, options and knows what clients are looking for.
Thankyou, will definitely recommend.
I was having a issue on the website so I used the instant messager, Ian replied immediately and helped me. I ordered a bespoke stamp Monday afternoon and it arrived by RM Wednesday morning. I'm very impressed with the speedie customer service and the quality of the product. The packaging and branding are beautiful, I will most certainly be recommending again!
I love these guys. Apart from the stamp exceeding my expectations - it's fabulous, the service I've received from them, turn around time and the presentation of my distillery stamp in its box has absolutely blown me away. I actually really did say a very loud "WOW!"
The Little Blue Brush really care about their customers and their products.
Highly recommended.
Beautifully done and fast shipping
I ordered a branded logo stamp for an event and the whole process was seamless. Ian is such a professional and so lovely. The order arrived in 2 days after placing and the packaging it arrived in was also amazing and felt like opening a little present. Thanks so much - I'll be a returning customer !
Could not fault The Little Blue Brush or their customer service at all. I used the chat feature on their website before I made my order so they could check my design and I could ask any questions. All my questions were answered very quickly and they were so helpful.
My order arrived super quick in the nicest packaging. Will definitely use them again.
I recently ordered a personalised wax seal for my new business. It was an absolute pleasure dealing with TLBB, who worked with my logo to create a stunning, and high quality product, and he was more than happy to answer any queries.
The seal and wax arrived impeccably wrapped, alongside a gorgeously scented wax melt!
Overall a fantastic experience shopping from The Little Blue Brush. I certainly know where I’m purchasing all of my wax from in future!
I ordered some wax stamp seals with a custom monogram and they are simply amazing. The detail is better than I ever imagined, 100% would recommend and will be back again.👌
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.