Registered Office (UK) Ltd Reviews 

3,558
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 707 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff members who guide new users through a very quick, smooth, and straightforward online registration process. Many consumers deeply appreciate the clear, completely transparent communication and the highly professional ongoing support provided throughout their entire experience using the service. However, some people mentioned experiencing frustrating issues with strict identity verification procedures and unexpected delays regarding important business correspondence documents. Others also noted ongoing difficulties when attempting to reach customer support teams by phone or trying to resolve time-sensitive correspondence matters.

What people talk about most

Service

Clients share positive opinions on service, noting that the setup process is straightforward and offers good... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Staff

People report positive experiences with staff, praising helpful, knowledgeable, and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as prompt, informative,... See more

Response time

Consumers find response time to be positive, highlighting quick, clear, and efficient communication across... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good, but could improve internal communications and information flow from clients. Closure of 85 Great Portland St is an example. I replied to an email saying we had already updated companies house, b... See more

Company replied

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 5 out of 5 stars

We needed to set up an address to receive our incoming post in August 2025. I initially spoke to Jack P in the sales team who was really engaging and helpful. The process of opening an account was sup... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. #8 of 9 best companies in Virtual office rental
  2. #18 of 21 best companies in Business administration service
  3. #101 of 122 best companies in Business-to-Business service
  4. #4 of 5 best companies in Conference and meeting room service
  5. #3 of 4 best companies in Co-working Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,558)

668 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use, efficient and good value

23 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Daughterly,

Thank you for your feedback! We're really pleased you found our service easy to use, efficient and good value. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy to set up

Easy to set up. Mail upload very good.

21 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear GHI SP Ltd,

Thank you for your feedback! We’re pleased you found the setup straightforward and our mail upload service useful. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Poor service

5 days ago I applied for a registered office and nothing seems to have been progressed. I’m still on hold and when I click the link I’m taken to an online form, asking for information already provided. The live chat doesn’t work and trying to get through on the phone has been inconvenient to say the least.

28 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear PocketGiraffe Ltd,

We’re sorry to hear about the delays and difficulties you’ve experienced. This is not the level of service we aim to provide, and we apologise for the frustration caused by the verification process and problems contacting our team. Please contact us directly with your account details so we can investigate this and help get your application progressed as quickly as possible.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service

20 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear CFT UK,

Thank you for your kind feedback! We’re really pleased to hear you’ve had a fantastic experience with our service.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

I have recently registered with them

I have recently registered with them. Take me four weeks to do KYC they are extremely difficult. Customer Service only in the beginning on registration after the registration no one bothered about you when you expect to collect the mail you have to pay Double the amount for collection otherwise they will send it back to send all your post.

I don’t recommend it at all as I can see scamming when they price special offers you pay £150 a year and they ask you for post collecting £250 a year

3 September 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Alan Casaki,

We’re sorry to hear you’re unhappy with your experience. However, we would like to clarify that your account is active. The delay with verification was due to a driving licence initially being submitted as proof of address, which could not be accepted. A valid proof of address was subsequently provided on 4 August, allowing the verification process to be completed.

We also clearly outline our mail handling and collection options, including any applicable charges, before purchase. We encourage all customers to review the services included within their chosen package to ensure it meets their requirements.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy

Easy to set up and quick responses from staff

18 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Seamless Ventures Ltd,

Thank you for your feedback! We’re pleased to hear you found the setup process easy and received quick responses from our team.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

They are good

They are good. Prompt, easy to communicate, and informative.

20 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Georgij Zelenkov,

Thank you for your kind feedback! We’re really pleased to hear you’ve found our service prompt, informative and easy to communicate with. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

We were pleased

20 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Clara Edu UK Ltd,

Thank you for your feedback! We’re delighted to hear you were pleased with our service and really appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

The support team were very helpful and…

The support team were very helpful and willing to assist and sort everything when I made a mistake with the business name.

13 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Suz,

Thank you for your kind feedback! We're really pleased our support team could help resolve the issue quickly and get everything sorted for you.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Renewing my registered office address

Renewing my registered office address with them once again. Absolutely nothing to complain about—straightforward process, reliable service, and very good value for money.

20 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Paul,

Thank you for your continued custom! We’re really pleased to hear you find our service straightforward, reliable and good value. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

We needed to set up an address to…

We needed to set up an address to receive our incoming post in August 2025. I initially spoke to Jack P in the sales team who was really engaging and helpful. The process of opening an account was super smooth as was our first renewal. We have not experienced any issues and are delighted with the service we have received.

11 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for your kind feedback! We’re delighted to hear that Jack was so helpful and that both setting up your account and renewing have been smooth and straightforward. We really appreciate your continued custom!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Amazing customer service and I love the…

Amazing customer service and I love the address.

9 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for the lovely feedback! We're delighted to hear you're happy with our customer service and your new business address.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Affordable Office Space at The City Centre

I found Registered Office (UK) Ltd service relatively cost effective, realiable, and customer service supportive. The workplace is located at a prominent place and proximity to Edinburgh city centre. Their office space and facilities are standard for a startup to grow.

14 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Adegbenga Osinowo,

Thank you for your kind feedback! We're pleased to hear you've found our service affordable and reliable, and that our Edinburgh location and facilities are working well for your business. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Good some information flow needs improvement

Good, but could improve internal communications and information flow from clients. Closure of 85 Great Portland St is an example. I replied to an email saying we had already updated companies house, but later emails and the renewal invoice showed that you had not updated your system in time.

7 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for your feedback. Once a client confirms they have updated their address with Companies House, we then update our internal system accordingly, which is also what our renewal invoices are based on. We appreciate your comments regarding communication and will take these on board.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Outstanding service

I have used their services before and I am very happy with them.

13 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Namdar Baghaei-Yazdi,

Thank you for your kind words and continued support! We’re delighted to hear that you’ve been happy with our service and look forward to assisting you again.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Simple application procedure

Simple application procedure, together with prompt and friendly support by email and phone. Very good customer service from helpful and knowledgeable representatives.

13 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Patrick T,

Thank you for your kind feedback! We’re delighted to hear you found the application process simple and our team friendly, knowledgeable, and responsive. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

so fare so good

25 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Francis Breadalbane,

Thank you for your feedback! We’re glad everything is going well so far and look forward to continuing to support you.

Kind regards

Registered Office (UK) Team

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