Registered Office (UK) Ltd Reviews 

3,493
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 689 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high level of professional service and the efficient, straightforward setup process. People frequently highlight the superb and helpful staff, noting their excellent customer service, clear explanations, and prompt response times, which contribute to a reliable overall experience. However, some customers also noted concerns regarding the verification process, describing it as requiring a 'ridiculous setup' and feeling that requirements were sprung on them too late. A few people mentioned issues with being locked in or having services suspended due to verification difficulties.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

User experience

Consumers generally report a positive user experience, highlighting ease of use, smooth processes, and... See more

Customer service

People report positive experiences with customer service, highlighting prompt, helpful, and professional... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. #8 of 9 best companies in Virtual office rental
  2. #19 of 22 best companies in Business administration service
  3. #96 of 122 best companies in Business-to-Business service
  4. #4 of 5 best companies in Conference and meeting room service
  5. #3 of 4 best companies in Co-working Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,493)

685 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pristine London office services by Registered Office (UK) Ltd

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Great Portland Street location is simply unbeatable. The on-site service provided by staff is superb, as is their customer service. There are additional services they offer, and we plan to stay with them.

17 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sandro,

Thank you for your wonderful review and for choosing Registered Office (UK) Ltd for the past 6 years. We're delighted to hear you've enjoyed our Great Portland Street location, your office space, and the support from our team. We truly appreciate your continued trust and look forward to supporting your business for many years to come!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Registered Office (UK) Ltd

Excellent customer service.

17 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Bluey,

Thank you for your 5-star review! We're delighted to hear you found our customer service excellent. We really appreciate your feedback and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Once you are set up they send over the…

Once you are set up they send over the letters automatically which is great. The onboarding process can be long as they have to verify each UBO which can delay things though overall would recommend if you need a business address service

12 March 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear AC,

Thank you for your review and recommendation. We're pleased to hear that our automatic mail handling is working well for you. We appreciate your feedback regarding the onboarding process - as part of our compliance obligations, we do need to verify all UBOs, which can occasionally add some time to setup. Thank you for your patience, and we're glad to be supporting your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

100% Recommended Been Using Them for Years

We have used these people for years in respect of our two British LPs it's always been a 100% reliable and hassle-free service.

8 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Frank Icoa,

Thank you for your fantastic 5-star review! We're delighted to hear you've been using our virtual office service for your British LPs for so many years and that you've found us reliable and hassle-free throughout. We truly appreciate your continued trust and recommendation.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy set up and live chat very helpful

Easy set up and live chat very helpful

12 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Paul,

Thank you for your 5-star review! We're delighted to hear that you found the setup process easy and that our live chat team was able to help. We really appreciate your feedback and look forward to supporting you in the future.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

I solved my problem right away

I solved my problem right away. Danniella was very professional and gentle. Thank you!

19 June 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sav,

Thank you for your wonderful 5-star review! We're delighted to hear that Danniella was able to resolve your issue quickly and that you found her professional and helpful. We'll be sure to pass on your kind words. Thank you for choosing our service!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

This is the worst company I have ever…

This is the worst company I have ever dealt with. They trap you with their T&Cs that are unethical and should be looked into by trading standards.

I would NOT recommend their service and suggest you use other providers as this firm is has zero customer service .

8 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Manny K,

We're sorry to hear that you were dissatisfied with your experience. We always aim to be transparent about our services, pricing, and terms, which are provided during the sign-up process. We take customer feedback seriously and would welcome the opportunity to discuss your concerns and see if we can help resolve the issues you've raised. Please contact our support team directly so we can look into this further.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

After registration there isn’t any…

After registration there isn’t any customer service everything on portal portal is not clear very outdated complicated take me two weeks to register the company

I have completed KC I’ve done everything until this moment. I cannot use Company registration address and I pay the full money. No one can help for a direction only sending an email and you have to wait. No customer service or customer service before Cell after you pay the money there is no one can help you.

4 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Asaan Ltd,

Thank you for your feedback. We’re sorry to hear you found the registration process confusing and that it took longer than expected. We take customer support seriously and are always looking to improve both our portal and onboarding experience. If there’s anything still unresolved, please contact our support team and we’ll be happy to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great Service

Great service

11 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Medassist,

Thank you for your 5-star review! We're delighted to hear you found our service great. We appreciate your support and look forward to continuing to assist with your virtual office needs.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very efficient chat box

I needed assistance concerning some Companies House administration and Danniella was very helpful and patient !

16 June 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Martine,

Thank you for your wonderful 5-star review! We're delighted to hear that Danniella was able to assist you with your Companies House administration and provide patient, helpful support. We'll be sure to pass on your kind feedback. Thanks for choosing us!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

We're sorry to hear you feel that way. Having reviewed your account, it appears a new order was placed instead of a renewal of your existing service, which resulted in renewal reminders and associated charges being generated. We never apply surprise fees, and all charges are outlined in our terms and during the ordering process. Please contact our support team and we'll be happy to review this with you.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

i really dont understand what is…

i really dont understand what is pendign and what to give

9 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear ATPS Lifesciences Ltd,

We're sorry to hear about your experience. We have sent you an email explaining what information is still required, as we currently need proof of address for your mailing/billing address before we can proceed. If anything is unclear, please reply to our email and our team will be happy to guide you through exactly what is needed.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

I asked to reverter a payment done by…

I asked to reverter a payment done by mistake with my personal card not the company card. I was quoted a ridiculous fee.

Next year I am not sure that I will renew the yearly subscription.

Giovanni Franco
Director
Nassington Capital Limited

8 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

We're sorry to hear you were disappointed. We understand that payment mistakes can happen, however our payment processes are subject to specific administrative procedures and policies which we apply consistently to all clients. We always aim to be transparent about any options available at the time and regret that we were unable to provide the outcome you were hoping for. Thank you for your feedback, and we appreciate your business over the past year.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

PROFESSIONAL SERVICE

PROFESSIONAL SERVICE - GREAT SUPPORT FROM MRS. AGA

28 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Zdzislaw Jurkiewicz,

Thank you for your wonderful review! We’re delighted to hear that you’ve found our service professional and that Aga has provided you with great support. We’ll be sure to pass on your kind comments to her. Thank you for choosing us!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Registered Office is really great :)

I have been using Registered Office (UK) Ltd for my company for the second year now, and I am very happy with the service.
The team is wonderful, professional, and reliable. I have never had any problems, and their customer service has always been excellent. The reminders and notifications are very helpful, and everything is handled smoothly and efficiently.
I would highly recommend Registered Office (UK) Ltd to startup companies, small businesses, and even larger companies looking for a professional registered office service, especially if they want to keep their personal address private.
The price is also very affordable for the quality of service provided. If you are looking for a trustworthy and helpful company, this is definitely the place to go.
Thank you so much to the team at Registered Office (UK) Ltd. Izabela TaxTime Accountancy Ltd

1 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Izabela Onica,

Thank you so much for your wonderful review, Izabela! We're delighted to hear that you've had such a positive experience with us over the past two years. It means a great deal to know that our team, reminders, and customer service have helped support your business smoothly and efficiently. We truly appreciate your recommendation and your kind words about the value we provide. Thank you for choosing us as your registered office provider, and we look forward to continuing to support TaxTime Accountancy Ltd for many years to come.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear MMM,

Thank you for your kind review! We're delighted to hear that you received excellent customer service. Providing a helpful and professional experience is always our goal, and we truly appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Dreadful experience

Dreadful experience. Three weeks after applying for a registered office address in Edinburgh we are STILL waiting for ID’s to be verified. Do not use.

28 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Crozier,

We’re sorry to hear about your frustration. Our records show that we are still awaiting a valid proof of address document for the mailing address provided, which is required to complete our mandatory verification process. Unfortunately, we cannot activate services until all compliance requirements have been satisfied. A reminder email has recently been sent, and we’ll be happy to complete the verification as soon as the outstanding document is received.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great professional experience

Great professional experience

4 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Nadhir Bouchachi,

Thank you for your review! We’re delighted to hear you had a great professional experience with us. We really appreciate your support and look forward to continuing to assist you in the future.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great experience - Smooth process

I had quite a smooth process with Registered Office UK. A few obstacles to overcome but overall it was a smooth experience and they were very helpful. Highly recommended

4 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Billy K.D,

Thank you for your wonderful review! We’re delighted to hear that, despite a few obstacles along the way, you found the process smooth and our team helpful. We really appreciate your recommendation and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Extremely disappointed with poor service

Extremely disappointed with their poor and awful service. rude staff, never accepting responsibility and extremely difficult to deal with.

long story short , I would not recommend their service to anyone. I had few companies registered here and i have moved all of them .

19 March 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear M K,

We're sorry to hear that you were disappointed with your experience. We always aim to provide a professional and helpful service, and we take all feedback seriously. While we're sorry to have lost your business, we appreciate the time you spent with us and wish you every success with your companies going forward.

Kind regards

Registered Office (UK) Team

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