Registered Office (UK) Ltd Reviews 

3,482
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 690 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, noting their excellent customer service and prompt responses to queries. Many highlight the straightforward and efficient registration process, along with clear communication and guidance that simplifies complex procedures. The overall service is described as superb, reliable, and exceeding expectations, with many appreciating the smooth user experience and timely notifications. However, some customers also noted that the user interface could be confusing or awkward to use, particularly on mobile devices. A few other people also felt that response times could be improved and that the service sometimes felt impersonal, especially regarding critical government correspondence.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

User experience

Consumers generally report a positive user experience, highlighting ease of use, smooth processes, and... See more

Customer service

People report positive experiences with customer service, highlighting prompt, helpful, and professional... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. #8 of 9 best companies in Virtual office rental
  2. #21 of 23 best companies in Business administration service
  3. #97 of 123 best companies in Business-to-Business service
  4. #5 of 6 best companies in Conference and meeting room service
  5. #3 of 4 best companies in Co-working Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,482)

674 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Saif Ali Ltd,

Thank you for your kind review and for your lovely comments about our support team. We're pleased to hear you've had a positive experience with us, and we truly appreciate your support. If there's anything we can do to make your experience a 5-star one, please don't hesitate to let us know.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great experience

We have been with them only a month but already really happy with the service and communication, as well as the add-on perks and offers.

27 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Wavetex Ltd,

Thank you for your fantastic 5-star review! We're delighted to hear you're already enjoying our service, communication, and the additional perks we offer. We really appreciate your support and look forward to continuing to help your business as it grows.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Service that is rarely matched but never beaten.

what can one say about such a fantastic firm that I have been with for well over 10 yrs. The service is always first class, the price for the quality of service and the prestige of the offices is outstanding. The thing that has made it for me over the years is the attention to detail, and promting and advice that I get from Agnieszka the office manager nothing is too much trouble and is done before finish asking

17 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mont Glacier Finance,

Thank you for your wonderful review and for your loyalty over the past 10 years. We're delighted to hear that you've consistently enjoyed our service and found great value in what we offer. Agnieszka will be especially pleased to read your kind words – she'll be thrilled to know her support, attention to detail and dedication have made such a positive difference. We truly appreciate your continued trust and look forward to supporting your business for many more years.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Impossible to submit the due dilligence…

Had an issue that was resolved. Suggest a help desk button. Either-way the company resolved the issue and the office is live. Job done, happy customer.

12 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Steve Vaile,

Thank you for your feedback. We're sorry to hear about your experience. We understand your concerns regarding the identity verification process. We can see that your enquiry was followed up and your ID has since been successfully approved. If there are any remaining issues with your account, please contact our team directly and we'll be happy to help resolve them as quickly as possible.

Kind regards

Registered Office (UK) Team

Rated 3 out of 5 stars

Address verification method is wrong

Address verification method is wrong. Despite the fact that I submitted the valid document (barcode and government-approved document) to your institution both in my country and through Company House, it is not appropriate for you to insist on requesting bank statements. Even Company House, when registering a company in the UK, requires this document and considers it sufficient for address verification. You need to update/adjust your KYC system.

19 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Global Star UK Ltd,

Thank you for taking the time to share your feedback. We're sorry to hear that our verification process has caused frustration.

Our identity and address verification requirements are based on our own regulatory obligations and internal compliance policies, which may differ from those of Companies House or other organisations. While some documents may be accepted elsewhere, we sometimes need to request alternative proof of address to meet our own requirements.

We've recently been in touch regarding your account and have placed your application back on hold to give you additional time to provide the required documentation. If you need any further assistance, our team will be happy to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Good service

19 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mourad Yessef,

Thank you for your kind review! We're delighted to hear you've had a good experience with our service. We really appreciate your support and look forward to continuing to assist you with your virtual office needs.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Amazing service

Rapid and authentic service

11 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Dermomat Ltd,

Thank you for your wonderful 5-star review! We're delighted to hear you found our service both rapid and authentic. We really appreciate your support and look forward to continuing to assist you with your virtual office needs.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Mitchell was an absolute pleasure to…

Mitchell was an absolute pleasure to speak with, super patient with all my questions and very prompt with responding all my queries. Definitely recommend this company, customer service is immaculate!

Thanks Mitchell!

25 June 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Naz A,

Thank you for your fantastic 5-star review! We're delighted to hear that Mitchell provided such patient, prompt, and helpful service. We'll be sure to pass on your kind words to him – he'll really appreciate the recognition. Thank you for your recommendation and for choosing us!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Highly recommend very professional

Highly recommend very professional

11 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Signature Contractors,

Thank you for your fantastic 5-star review! We're delighted to hear you found our team professional. We really appreciate your recommendation and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Pristine London office services by Registered Office (UK) Ltd

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Great Portland Street location is simply unbeatable. The on-site service provided by staff is superb, as is their customer service. There are additional services they offer, and we plan to stay with them.

17 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sandro,

Thank you for your wonderful review and for choosing Registered Office (UK) Ltd for the past 6 years. We're delighted to hear you've enjoyed our Great Portland Street location, your office space, and the support from our team. We truly appreciate your continued trust and look forward to supporting your business for many years to come!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Registered Office (UK) Ltd

Excellent customer service.

17 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Bluey,

Thank you for your 5-star review! We're delighted to hear you found our customer service excellent. We really appreciate your feedback and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Once you are set up they send over the…

Once you are set up they send over the letters automatically which is great. The onboarding process can be long as they have to verify each UBO which can delay things though overall would recommend if you need a business address service

12 March 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear AC,

Thank you for your review and recommendation. We're pleased to hear that our automatic mail handling is working well for you. We appreciate your feedback regarding the onboarding process - as part of our compliance obligations, we do need to verify all UBOs, which can occasionally add some time to setup. Thank you for your patience, and we're glad to be supporting your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

100% Recommended Been Using Them for Years

We have used these people for years in respect of our two British LPs it's always been a 100% reliable and hassle-free service.

8 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Frank Icoa,

Thank you for your fantastic 5-star review! We're delighted to hear you've been using our virtual office service for your British LPs for so many years and that you've found us reliable and hassle-free throughout. We truly appreciate your continued trust and recommendation.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy set up and live chat very helpful

Easy set up and live chat very helpful

12 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Paul,

Thank you for your 5-star review! We're delighted to hear that you found the setup process easy and that our live chat team was able to help. We really appreciate your feedback and look forward to supporting you in the future.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

I solved my problem right away

I solved my problem right away. Danniella was very professional and gentle. Thank you!

19 June 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sav,

Thank you for your wonderful 5-star review! We're delighted to hear that Danniella was able to resolve your issue quickly and that you found her professional and helpful. We'll be sure to pass on your kind words. Thank you for choosing our service!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

This is the worst company I have ever…

This is the worst company I have ever dealt with. They trap you with their T&Cs that are unethical and should be looked into by trading standards.

I would NOT recommend their service and suggest you use other providers as this firm is has zero customer service .

8 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Manny K,

We're sorry to hear that you were dissatisfied with your experience. We always aim to be transparent about our services, pricing, and terms, which are provided during the sign-up process. We take customer feedback seriously and would welcome the opportunity to discuss your concerns and see if we can help resolve the issues you've raised. Please contact our support team directly so we can look into this further.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

After registration there isn’t any…

After registration there isn’t any customer service everything on portal portal is not clear very outdated complicated take me two weeks to register the company

I have completed KC I’ve done everything until this moment. I cannot use Company registration address and I pay the full money. No one can help for a direction only sending an email and you have to wait. No customer service or customer service before Cell after you pay the money there is no one can help you.

4 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Asaan Ltd,

Thank you for your feedback. We’re sorry to hear you found the registration process confusing and that it took longer than expected. We take customer support seriously and are always looking to improve both our portal and onboarding experience. If there’s anything still unresolved, please contact our support team and we’ll be happy to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great Service

Great service

11 June 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Medassist,

Thank you for your 5-star review! We're delighted to hear you found our service great. We appreciate your support and look forward to continuing to assist with your virtual office needs.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very efficient chat box

I needed assistance concerning some Companies House administration and Danniella was very helpful and patient !

16 June 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Martine,

Thank you for your wonderful 5-star review! We're delighted to hear that Danniella was able to assist you with your Companies House administration and provide patient, helpful support. We'll be sure to pass on your kind feedback. Thanks for choosing us!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

We're sorry to hear you feel that way. Having reviewed your account, it appears a new order was placed instead of a renewal of your existing service, which resulted in renewal reminders and associated charges being generated. We never apply surprise fees, and all charges are outlined in our terms and during the ordering process. Please contact our support team and we'll be happy to review this with you.

Kind regards

Registered Office (UK) Team

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