Registered Office (UK) Ltd Reviews 

3,568
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 708 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the online registration process is super smooth, quick, and very easy to follow from start to finish. People deeply appreciate the friendly staff members who provide helpful advice, clear explanations, and wonderful ongoing support over the years. Consumers note that the services represent solid value and effectively keep personal home addresses private. However, some people mentioned facing unexpected verification delays and prolonged waiting times during the initial compliance stage. A few customers also noted frustrations regarding communication hurdles and strict documentation requirements when dealing with personal identification data.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth, straightforward, and efficient setup process.... See more

User experience

People report positive experiences with user experience, highlighting that the setup and application... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful, knowledgeable, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt, easy, and informative... See more

Response time

Users describe positive interactions with response time, frequently praising the prompt, clear, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Good, but could improve internal communications and information flow from clients. Closure of 85 Great Portland St is an example. I replied to an email saying we had already updated companies house, b... See more

Company replied

Rated 5 out of 5 stars

We needed to set up an address to receive our incoming post in August 2025. I initially spoke to Jack P in the sales team who was really engaging and helpful. The process of opening an account was sup... See more

Company replied


Company details

  1. #8 of 9 best companies in Virtual office rental
  2. #18 of 21 best companies in Business administration service
  3. #99 of 120 best companies in Business-to-Business service
  4. #4 of 5 best companies in Conference and meeting room service
  5. #3 of 4 best companies in Co-working Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 75,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,568)

677 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Complicated steps and email…

Complicated steps and email communications

6 September 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Cairnwick Engineering Services,

Thank you for your feedback. We’re sorry you found the process and email communications complicated. We can confirm that your ID has been successfully accepted and your account is active, with no further action required.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

User friendly

29 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Royalty Trading Company Ltd,

Thank you for your feedback! We're pleased to hear you found our service user-friendly.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

An excellent partner for start ups

An excellent partner for a UK start up, providing a great range of services.

7 September 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thanks for your kind feedback! We’re delighted to hear you’re happy with our services and that we’ve been able to support your UK start-up.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

solution focused and very understanding…

solution focused and very understanding plus helpful

28 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Socair Ltd,

Thanks for your kind feedback! We’re really pleased to hear you found our team helpful, understanding and solution-focused.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

It's fake company just setting up KYC…

It's fake company just setting up KYC and take your money and no refund and no service

3 September 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mohammed Rafi,

We’re sorry you feel this way. As a regulated UK virtual office provider, we are required to carry out mandatory KYC checks. While the account holder successfully completed verification, the second director did not complete the required KYC process. As explained during our telephone conversation, failure to comply with mandatory KYC requirements means we are unable to provide the service and also affects refund eligibility in line with our Terms & Conditions.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very good

Very good, easy and great support.

28 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thanks for your kind feedback! We’re delighted to hear you found our service easy to use and our team helpful.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Service was easy to use.

Service was easy to use.

28 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Akeem,

Thanks for your review! We’re pleased to hear you found our service easy to use.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great Service!

Great service, easy process, highly recommend!

4 September 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Heritage Window Consultancy,

Thank you for your kind feedback! We’re delighted to hear you found the process easy and were happy with our service. We really appreciate the recommendation!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

100% recommended

100% recommended! The location is excellent, and the customer service was outstanding. Thank you very much for doing such a great job. I would highly recommend you to others.

3 September 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Kanguro,

Thank you for your kind feedback! We’re delighted to hear you’re happy with our location and the service you received. We really appreciate your recommendation!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Would definitely recommend!

Customer service - top notch!

26 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Lee-Anne Looker,

Thanks so much for your recommendation! We’re delighted to hear you received excellent customer service from our team.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Doubtful untrustworthy Service

It’s 15 days since we paid online for registered office and director address for one day after payment no response the. After sending email half response and we remain unable to get things done and even lost our trust as they require very personal IDs etc…. So we asked for REFUND for it’s now 7+ days no response….

26 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sarwar Ali,

We’re sorry to hear about your experience. As a UK virtual office provider, we are required to carry out standard KYC checks, which include requesting personal identification documents.

We can confirm that your refund request has been accepted and will be processed within 30 days of your original request. We apologise for any frustration caused by the delay and appreciate your patience.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy to use

Easy to use, good service

30 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Alan,

Thank you for your feedback! We’re really pleased to hear you found our service easy to use and had a positive experience with us.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Good service because of Dominik

Good service, though there were some problems. But Dominik did her best to support and deliver the service. Thank you, Dominik.

24 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Waleed AbdElWahab,

Thank you for your feedback. We’re glad Dominik was able to support you and help resolve the issues you experienced. We really appreciate your kind words!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy to use

Easy to use, efficient and good value

23 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Daughterly,

Thank you for your feedback! We're really pleased you found our service easy to use, efficient and good value. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy to set up

Easy to set up. Mail upload very good.

21 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear GHI SP Ltd,

Thank you for your feedback! We’re pleased you found the setup straightforward and our mail upload service useful. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Poor service

5 days ago I applied for a registered office and nothing seems to have been progressed. I’m still on hold and when I click the link I’m taken to an online form, asking for information already provided. The live chat doesn’t work and trying to get through on the phone has been inconvenient to say the least.

28 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear PocketGiraffe Ltd,

We’re sorry to hear about the delays and difficulties you’ve experienced. This is not the level of service we aim to provide, and we apologise for the frustration caused by the verification process and problems contacting our team. Please contact us directly with your account details so we can investigate this and help get your application progressed as quickly as possible.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service

20 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear CFT UK,

Thank you for your kind feedback! We’re really pleased to hear you’ve had a fantastic experience with our service.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

I have recently registered with them

I have recently registered with them. Take me four weeks to do KYC they are extremely difficult. Customer Service only in the beginning on registration after the registration no one bothered about you when you expect to collect the mail you have to pay Double the amount for collection otherwise they will send it back to send all your post.

I don’t recommend it at all as I can see scamming when they price special offers you pay £150 a year and they ask you for post collecting £250 a year

3 September 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Alan Casaki,

We’re sorry to hear you’re unhappy with your experience. However, we would like to clarify that your account is active. The delay with verification was due to a driving licence initially being submitted as proof of address, which could not be accepted. A valid proof of address was subsequently provided on 4 August, allowing the verification process to be completed.

We also clearly outline our mail handling and collection options, including any applicable charges, before purchase. We encourage all customers to review the services included within their chosen package to ensure it meets their requirements.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy

Easy to set up and quick responses from staff

18 August 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Seamless Ventures Ltd,

Thank you for your feedback! We’re pleased to hear you found the setup process easy and received quick responses from our team.

Kind regards

Registered Office (UK) Team

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