Registered Office (UK) Ltd Reviews 

3,493
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 691 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high level of service, describing it as professional, efficient, and straightforward. The staff are frequently highlighted for their helpfulness, professionalism, and friendly demeanor, providing clear explanations and excellent support. Many appreciate the quick and easy online registration, clear communication, and prompt response times, making the overall process smooth and hassle-free. However, some reviewers were not happy with customer service, with a few describing it as poor or even non-existent, and some finding interactions impersonal. A few other people also felt that the verification process was overly demanding, requiring excessive personal information or leading to service suspension during checks.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers describing it as seamless, proactive, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, helpful, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process seamless, easy to use,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, patience, and... See more

Response time

Consumers generally report positive experiences with response times, highlighting efficient, timely, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. #8 of 9 best companies in Virtual office rental
  2. #19 of 22 best companies in Business administration service
  3. #96 of 122 best companies in Business-to-Business service
  4. #4 of 5 best companies in Conference and meeting room service
  5. #3 of 4 best companies in Co-working Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,493)

685 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

really good service

6 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sportzpire Consulting Ltd,

Thank you for your review! We’re really pleased to hear you’re happy with our service and appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Awesome service

Quick, efficient & effective! Awesome

6 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear All Blue Ox Capital,

Thank you for your fantastic review! We’re so pleased to hear you found our service quick, efficient, and effective. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Professional High Quality

Everyone is professional and the service works like clockwork.

13 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Nio Digital,

Thank you for your fantastic review! We’re delighted to hear you’ve found our team professional and our service reliable. Your kind feedback means a lot to us and we really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Super efficient service and follow up…

Super efficient service and follow up from the team to ensure smooth execution of Reg Off and director amendments. Can highly recommend.

13 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear AC,

Thank you for your fantastic review and recommendation! We’re delighted to hear you found our team efficient and supportive throughout the Registered Office and Director amendment process. We really appreciate your kind words and your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Fast processing

Fast processing, reliability and a very good price.

6 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Questus Holding Ltd,

Thank you for your great review! We’re delighted to hear you found our service fast, reliable, and good value for money. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Good service

Good service

12 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Yasir Suddal,

Thank you for your review! We’re pleased to hear you’re happy with our service and really appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Everything was easy and fast

Everything was easy and fast. Congrats

4 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Lexsoft Systems, S. L.

Thank you for your kind review! We’re delighted to hear you found everything easy and fast. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Unprofessional

Unprofessional

24 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Joseph,

We’re sorry to see this review and disappointed to hear you feel this way. We always aim to provide a professional and helpful service to all clients, and we would welcome the opportunity to understand your concerns further and resolve any issues directly.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very efficient

Very efficient

4 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Raj Patel,

Thank you for your review! We’re delighted to hear you found our service efficient and we really appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Brilliant

Brilliant. I've been using these guys for a number of years now and really impressed by their value, quality of service and reliability. It's really been an excellent quality of service delivered and I would recommend anyone to use them for your business needs or virtual office needs.

6 January 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mathew,

Thank you so much for your fantastic review and for your continued support over the years! We’re delighted to hear you’ve been impressed with our value, reliability, and quality of service. Your recommendation truly means a lot to the whole team, and we look forward to continuing to support your business for many more years to come.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Using the address and I received all my…

Using the address and I received all my letters

1 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Velaro Vault Ltd,

Thank you for your review! We’re pleased to hear you’ve been happy with the service and that your mail has been received smoothly. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 3 out of 5 stars

Not enough comms about renewal and…

Not enough comms about renewal and charged a “late renewal fee”. So does that mean if I just cancel it and create a new account, I’ll get it for the same price? Doesn’t make sense.

1 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

We’re sorry you feel this way. We do send multiple renewal reminders (4 in total) before any late renewal fee is applied. If a service isn’t renewed on time, our team then has to begin the process of suspending and removing the address from Companies House records, which naturally creates additional admin work.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

My concern is not with your KYC or…

My concern is not with your KYC or compliance procedures themselves, as I fully understand and respect the need for AML and compliance controls.

However, my concern relates to the onboarding transparency and process management.

At no point before payment, identity verification, document submission, or multiple compliance exchanges was I informed that your internal policy may automatically reject applicants from certain FATF-monitored jurisdictions regardless of the quality of their documentation or the nature of their intended business activity.

Had this been disclosed clearly at the beginning of the onboarding process, I could have avoided spending considerable time gathering documents, completing verification procedures, corresponding extensively with your compliance team, and delaying my ability to engage alternative providers.

In my view, if additional jurisdiction-based eligibility criteria exist beyond the published KYC document requirements, these should be communicated transparently before payment and onboarding begin.

While I appreciate the professionalism of your staff throughout the process, the overall experience resulted in unnecessary delays, uncertainty, and lost opportunities to pursue other service providers earlier.

7 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Alterkait,

Thank you for your feedback. We appreciate your understanding of the importance of AML and compliance procedures. While we aim to make our onboarding process as clear as possible, all applications remain subject to internal compliance and risk assessments, including jurisdictional checks, which may only become apparent during the verification process.

In this case, discrepancies between the information provided and the application access/payment location triggered additional compliance concerns, and unfortunately we were unable to proceed with the application. We appreciate your comments regarding transparency and will take them on board as part of our ongoing review of our onboarding processes.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

0/10 wouldn't recommend

0/10 wouldn't recommend. There was no indication on the website that you needed to be a registered company in order to full register on their system. It appeared you could use their address even as a sole trader. Upon taking my money they then proceeded to tell me that they will not refund my money and will not provide me with a virtual address because I hadn't registered my business....which I couldn't do as I'm a sole trader. I emailed them twice and no one responded only to be send an automated email that I will not be refunded. Avoid like the plague and save your money!

27 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Nate,

We’re sorry you feel this way, however we would like to clarify a few points. Our services are available to sole traders as well as limited companies, however all clients are required to complete our mandatory KYC verification checks before services can be activated. Unfortunately, your application remained incomplete as we were still awaiting the required proof of address documentation.

Our records also show you were advised on 8th May to contact our refunds team directly regarding your concerns. The automated emails received were part of our compliance process following the incomplete verification. We appreciate your feedback and wish you all the best moving forward.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Good company.

Good company.
No issue regarding administration folks.

5 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear JCTaba,

Thank you for your kind review! We’re pleased to hear you’ve had a positive experience with our team and administration services. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

The whole online registration service…

The whole online registration service was so quick and easy to complete. The options on the website are clear and easy to navigate. I had my Central London office set up in no time, and the convenience of using the address as a Director is a valuable addition. I had a follow up welcome call from the Office Team within a day or two, which was a great customer service touch.

29 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Miss Birchall,

Thank you so much for your wonderful review! We’re delighted to hear you found the registration process quick and easy, and that our website made everything simple to navigate. It’s great to know the welcome call and Director address service added to your experience too. We really appreciate your support and look forward to continuing to support your business!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Quick turnaround

Quick turnaround, great communication and got everything sorted for me.

28 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Luxe Noir Ltd,

Thank you for your fantastic review! We’re so pleased to hear you were happy with the quick turnaround and communication from our team. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

according with there policy i provided…

according with there policy i provided my documents .still its not resolve.

6 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Brook Consultants Limited,

We’re sorry you feel this way. While we appreciate that documents have been provided, our records show we are still awaiting the required cardholder verification before we can complete the checks and activate the service. These compliance steps are mandatory for all clients, and we’ll be happy to progress this as soon as the outstanding verification is completed.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Really easy to manage and use .

Really easy to manage and use .

5 May 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sharon Burrows,

Thank you for your great review! We’re so pleased to hear you’ve found our service easy to use and manage. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Excellent service during the…

Excellent service during the incorporation phase. The compliance team is thorough and quick. I am now waiting for my official HMRC documents and I am confident that their mail scanning service will be just as efficient as the setup process.

28 April 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Serhat Inan,

Thank you for your great review! We’re delighted to hear you had a positive experience during the incorporation process and found our compliance team helpful and efficient. We appreciate your confidence in our mail scanning service and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

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